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Articles With Authors

How to Design for Human Aging: 5 Methods for Inclusive Digital Experiences

[email protected] | Alina Karl
post authorAlina Karl

Alina Karl

Alina Karl is an Experience Designer based in Munich. For her bachelor thesis, she worked together with frog to transform this research into an app that enables people in later life to store actions they frequently use on physical NFC tags. This convergent product supports seniors to solve difficulties in their daily lives independently by assessing the tags in situations they experience age-related limitations.

“You are not the user!!!”- Really?

[email protected] | Roshan Raju
post authorRoshan Raju

Roshan Raju

A designer with a passion for Enterprise Software Design. I love understanding complex systems, breaking it down and presenting it in a form that can be understood and used by all. My current line of work is in the Semiconductor industry where I am designing software for Management and Analysis of huge chunks of measurement data.

Designing Design Meetings: Overhauling a DesignOps Process Using Design Thinking

[email protected] | Maria Fakhruddin
post authorMaria Fakhruddin

Maria Fakhruddin

I am a visual thinker with an ability to combine the creative, innovative and emotional aspects of design with key analytical insights to drive business goals. I have 10+ years of experience applying Design Thinking methods to bring UX and digital strategies to life. Trained as a Graphic Designer, I hold an MBA in Business Design, and a Masters in Global Affairs (MGA) from the University of Toronto.

Critical Success Factors for Digital Transformation

[email protected] | Sukanya P
post authorSukanya P

Sukanya P
Senior Vice President & Tech Area Lead, Group Digital Transformation Swiss Re Global Business Solutions (GBS) India Private Limited Bangalore, India Sukanya is currently a Senior Vice President and Tech Area Lead in Group Digital Transformation for Swiss Re Global Business Solutions Centre in India where she is responsible, along with her counterparts, to help accelerate Swiss Re's competitiveness in the market by excelling in core business capabilities and enabling transformation through R&D-focused initiatives, innovation and differentiation. She has over 20 years of technology experience in the software product industry with expertise in solution architecture, product strategy, program management, customer engagement and team management. An MBA from IIM Bangalore, Sukanya has proven track record of setting up and leading Technology Centers of Excellence and managing global stakeholders in senior leadership roles. Prior to joining Swiss Re, she had an entrepreneurial stint in the field of Digital Transformation where she contributed towards building and grooming truly agile organisations. She has International exposure in the areas of Strategic Management, Systems Thinking, European Business Models & Entrepreneurship from University of St.Gallen, Switzerland.

Understanding Narrative Design

[email protected] | Dave Vronay
post authorDave Vronay

Dave Vronay

I have worked in the computer field basically forever, since about 1982, from academic research to gaming start-ups to Fortune 10 software companies. My first computer was a Bell Labs CARDIAC. I still have it! I have extensive experience in China. I lived there for more than five years and am very knowledgeable about the software and interaction design industry there, particularly around mobile. I have worked for most of the large tech companies, including Apple, Microsoft, Facebook, and Google in a variety of innovation-focused roles, including social research, finance, and healthcare. I have formed several companies, including the social networking application Heard and the children's creative play company ImaginEngine. I also have done extensive consulting on UX design and architecture for many large and small companies including DeviantArt and Riot Games. In my down time I have a lot of hobby activities including fiction writing, performance poetry, Search & Rescue, and cinema.

Human-Centered Prototyping Starts With Respect For Human Capacities

[email protected] | Alastair Somerville
post authorAlastair Somerville

Alastair Somerville

I work with global brands, cutting-edge design studios and conferences helping people understand how to use ultra human centered design with new technologies to deliver value in emerging and existing markets, internationally. With a background in Accessibility and inclusive design, I facilitate workshops, for all types of participant, on understanding how our individual senses and perception affect the use of new products and services from a human perspective. Helping staff understand more about themselves to enable them to work collaboratively developing complex and commerically viable products. I embed skills into teams so they can make beautifully engineered products which create emotional and human connections to new users and customers.

Dealing with Impostor Syndrome as a User Researcher

[email protected] | Nikki Anderson
post authorNikki Anderson

Nikki Anderson
Nikki is a User Research Lead and Instructor with 8 years of experience. She has worked in all different sizes of companies, ranging from a tiny start-up called ALICE to the large corporation, Zalando, and also as a freelancer. During this time, she has led a diverse range of end-to-end research projects across the world, specializing in generative user research. Nikki also owns her own company, User Research Academy, a community and education platform designed to help people get into the field of user research, or learn more about how user research impacts their current role. User Research Academy hosts online classes, content, as well as personalized mentorship opportunities with Nikki. She also writes as a contract writer at dscout and Dovetail. In addition to writing about user research, she writes psychological thrillers and fantasy novels.

Operator Overloading: An Approach To Ideation

[email protected] | Nahush Farkande
post authorNahush Farkande

Nahush Farkande

I am an aspiring UI/UX/Product designer pursuing my Masters in Human Computer Interaction at Indiana University. I worked as a front end engineer for around 6 years before switching to design as my primary field. "Design is intelligence made visible". This quote by Alina Wheeler perfectly encapsulates my outlook on design. I believe that good design can not only be effective in solving problems but also in helping businesses grow. In my free time I like to sing, sketch and accumulate dad jokes.

How Systems Thinking Unlocked More Creativity Than I Could Ever Dream Of

[email protected] | Robin Fransz
post authorRobin Fransz

Robin Fransz

I'm a designer and creative problem-solver at heart who currently works as a Global Customer Experience Strategist at MSD. A never ending curiosity has resulted in a degree in UX & VR, a large variety of roles throughout the digital landscape and I have worked in companies of all shapes and sizes. In my current role my main objective is to bring the customer into the organisation and help local markets across the world in their digital transformation. In my free time I enjoy creating whatever comes to mind in Blender, a 3D software where complete ownership of the creative process is what I enjoy most.

5 Ways to Design Better EdTech Products with UX

[email protected] | Nicole Gallardo
post authorNicole Gallardo

Nicole Gallardo
I help founders create successful and equitable digital products with UX. I improve the way design is applied within new organizations in order to make companies grow and communities soar. I've spent the last decade building Gallardo Labs, a digital product design agency that is known for its user experience and design system expertise. I've pioneered a culture here where different is better, mistakes are opportunities, and the design process is rooted in compassion. Prior to co-founding Gallardo Labs, I gained experience as an accomplished creative director, UX/UI designer, e-commerce entrepreneur, and team builder for industry icons including Publicis Sapient, Quicken Loans, and Norwegian Cruise Line. Throughout my career, I've designed over 80 digital products for Fortune 500s and industry leaders.

AI predictions trending in 2022

[email protected] | John Hrzic
post authorJohn Hrzic

John Hrzic
Growth Marketer by trade, with more than 18 years experience, I have been on the front lines of the digital market takeover, the mobile app revolution, social media's impact, programmatic marketing, blockchain/crypto, and more recently artificial intelligence, predictive Intelligence, machine learning, and big data. Proven global product, brand builder and business leader. Strategic thinker coupled with innovative ability to balance ideation and analytical problem-solving. Built a consistent track record of results through innovation, collaboration and hands-on execution. Deep experience executing strategic and campaign level marketing processes and navigating teams through complex cultural and digital operations.

Digital Transformation — What Exactly Is It?

[email protected] | Sukanya P
post authorSukanya P

Sukanya P
Senior Vice President & Tech Area Lead, Group Digital Transformation Swiss Re Global Business Solutions (GBS) India Private Limited Bangalore, India Sukanya is currently a Senior Vice President and Tech Area Lead in Group Digital Transformation for Swiss Re Global Business Solutions Centre in India where she is responsible, along with her counterparts, to help accelerate Swiss Re's competitiveness in the market by excelling in core business capabilities and enabling transformation through R&D-focused initiatives, innovation and differentiation. She has over 20 years of technology experience in the software product industry with expertise in solution architecture, product strategy, program management, customer engagement and team management. An MBA from IIM Bangalore, Sukanya has proven track record of setting up and leading Technology Centers of Excellence and managing global stakeholders in senior leadership roles. Prior to joining Swiss Re, she had an entrepreneurial stint in the field of Digital Transformation where she contributed towards building and grooming truly agile organisations. She has International exposure in the areas of Strategic Management, Systems Thinking, European Business Models & Entrepreneurship from University of St.Gallen, Switzerland.

Why I’m Launching a Co-Design Community of Practice

[email protected] | Emma Blomkamp
post authorEmma Blomkamp

Emma Blomkamp
Dr Emma Blomkamp is a facilitator, researcher and strategic designer, who specialises in co-design for public and social innovation. Founder and Convenor of the Co-Design Community of Practice (CoDesignCo), she is also an Honorary Fellow at The University of Melbourne and Associate of Innovation Unit. Emma has been leading participatory design and social innovation projects with public purpose organisations since 2014. Born and raised in New Zealand, with experience teaching in Cambodia and France, she now lives on Wurundjeri Country in Melbourne (Australia). Emma has a PhD in urban cultural policy and continues to collaborate on academic research and publications on policy design and public innovation. She is passionate about sharing knowledge and enabling meaningful participation to improve collective decision-making.

YOU GOT THIS: An App Designed to Connect, Educate and Empower People Through Their Loss

[email protected] | Jennifer ODonnell
post authorJennifer ODonnell

Jennifer ODonnell
Jennifer ODonnell is UI/UX Designer based in Boston, MA with a background is in Psychology, Landscape Design and Entrepreneurship. She loves to study the dynamic relationships between people and the environment, and how we can use those relationships for good. She is an Environmentalist, Death Positive, and forever curious, passionate about using her skills to Humanize technology.

Conversational Design

[email protected] | Sudarshan Sahu
post authorSudarshan Sahu

Sudarshan Sahu
A Senior Product designer who combines Design thinking and Agile methodology to develop empathetic design strategies that transform complex problems into elegant solutions, Specialization in Enterprise Application Design (SaaS), Data Visualization, User Experience, Interaction Design, Visual Design, Conversational / Voice UI, Web Technologies, Digital Marketing & Communication. My background is visual and interaction design, but my passion towards understanding the human needs and their behavior help me to craft digital experiences, that empower users and boost business growth within the periphery of technical constraints. I believe planning, organizing and optimizing are the three core pillars of design along with human empathy.

How To Make CX/UX Agile In 5 Steps

[email protected] | Debbie Levitt
post authorDebbie Levitt

Debbie Levitt
Debbie Levitt, MBA is the CXO of Delta CX, has been a CX and UX strategist, designer, and trainer since the 1990s. She’s a change agent focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean. Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure. Her “Delta CX” book and “Transforming Toward Customer-Centricity” training teach companies how to improve customer satisfaction, predict and mitigate business risk, and increase ROI by investing in great customer experiences. She has other training programs that teach non-CX roles about CX, why it’s done by specialists, and how to integrate it into teams and processes.

Case Study: UX Research On How Can We Better Understand The Way People Travel?

[email protected] | Jeevanantham Kathirvel
post authorJeevanantham Kathirvel

Jeevanantham Kathirvel
Experienced Interface Specialist with a demonstrated history of working in the design industry. Skilled in User Experience (UX), User Interface Design, and tools like Adobe XD, Adobe Illustrator, Adobe premiere pro, Adobe After Effects, and Adobe Photoshop. Strong engineering professional with a Bachelor of Engineering - BE focused in Computer Science from Erode Sengunthar Engineering College.

Digital = Physical

[email protected], [email protected] | Rachel Romano, Jon Friedman
post authorRachel Romano

Rachel Romano
Rachel Romano is a storyteller and strategist for Microsoft Design, where she writes and thinks about how to leverage technology to create more equitable and ethical futures. She’s published two books with HarperCollins under a pen name and has written for the New York Times and The Atlantic. She currently lives in Seattle, where she is the proud mom of several plants and a fur child.

post authorJon Friedman

Jon Friedman
Jon Friedman is corporate VP of design and research at Microsoft. He’s currently focused on how deep human insights can lead to broad global product innovation.

Scaling a UX team

[email protected] | Joe Knowles
post authorJoe Knowles

Joe Knowles
I am a proactive UX specialist with 13+ years experience and a particular interest in Lean UX, personal growth, and strategy. I like to work in great teams, delivering value and helping to move organisations forward. I particularly like working in the education, gov and charity sectors.

UXR Futures: Up and Coming Industries Where User Researchers are Needed

[email protected] | Cris Kubli
post authorCris Kubli

Cris Kubli
Cris Kubli is a UX researcher with a background in cognitive anthropology who has recently been specializing in the financial space. He considers himself as a futurist and enjoys exploring new connections and trends that have an effect on people and their relationship with technology. Coming from a multicultural background, Cris also likes to ensure that his projects are culturally-sensitive and appeal to different audiences. When time allows, he loves learning languages, doing CrossFit, listening to Disco music and going on international trips.

Biases and their effects in UX Design

[email protected] | Alanna Bent
post authorAlanna Bent

Alanna Bent
I am a UX designer and founder of the design consulting firm, Drie Design. I create designs that blend both style and function for the new generation of users. I specialize in helping startup companies find their unique identity within the designs I create. My designs are based on extensive research and behavioral psychology. I share my designs and research with the community on my blog on Medium @alannabent.

Design Trends 2022 (and beyond)

[email protected] | Liviana Popa
post authorLiviana Popa

Liviana Popa
UX designer on Oracle's Xlab team, NAA. I am curious by nature and my favorite question is "Why?". I like to be involved in all the phases of the design process so I can always keep an eye on the bigger picture. I focus on delivering business relevant, human centered digital products.

Constraints & Helping Users Make Better Decisions

[email protected] | Sam Stone
post authorSam Stone

Sam Stone
Sam Stone is currently the Director of Product Management for Pricing and Machine Learning at Opendoor, a real estate technology company that uses algorithms to buy and sell homes instantly, saving homeowners the hassle and uncertainty of the traditional home sale process. Prior to Opendoor, he was a co-founder and Product Manager at Ansaro, a SaaS startup using data science to improve the fairness of enterprise hiring processes. Earlier in his career, Sam worked at genomics software startup SolveBio, investment firm TPG, and consulting firm Bain & Company. He holds degrees in Math and International Relations from Stanford and an MBA from Harvard.

How designers can use systems thinking to impact enterprise software strategy

[email protected] | Danielle Elchik
post authorDanielle Elchik

Danielle Elchik
I am a user experience designer with a background in visual and brand design. I’m currently working on complex experiences and software applications for the autonomous vehicle space at ArgoAI. I believe collaboration is fundamental to building strong teams that will deliver successful solutions. I am hungry to continue learning, growing, and collaborating with those of varying backgrounds to successfully execute the delivery of meaningful and impactful software application solutions.

The REAL reason the Unconscious holds you back

[email protected] | Kaushik Ram
post authorKaushik Ram

Kaushik Ram
Neuroscientist, author and inventor of the Precognition Method, Dr. Kaushik Ram is on a mission to translate cutting-edge neuroscience into practical techniques that are applicable in real-world personal and professional environments. The Precognition Method draws from the latest in HRV research to overcoming cognitive-deficits and respond rapidly to change with clarity and precision. Dr. Kaushik Ram's Nervous System program has won the 2018 TEDx Sydney Pitch and he spoke at the 2022 TEDx Sydney Conscious Leadership event in collaboration with LinkedIn at the Sydney Opera House. He has been featured in multi-award winning documentaries and his Precognition Method has been applied in Award Winning leadership programs. He is the best-selling Author of Hidden World: The Inside Story of the Soul.

UX and Evangelism: Undoing What’s Undoing UX

[email protected] | Debbie Levitt
post authorDebbie Levitt

Debbie Levitt
Debbie Levitt, MBA is the CXO of Delta CX, has been a CX and UX strategist, designer, and trainer since the 1990s. She’s a change agent focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean. Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure. Her “Delta CX” book and “Transforming Toward Customer-Centricity” training teach companies how to improve customer satisfaction, predict and mitigate business risk, and increase ROI by investing in great customer experiences. She has other training programs that teach non-CX roles about CX, why it’s done by specialists, and how to integrate it into teams and processes.

UX and decision making

[email protected] | Sreya Majumdar
post authorSreya Majumdar

Sreya Majumdar
I'm a curious UX Researcher,Designer, a social impact enthusiast and an illustrator. At my workplce and in life, I attempt to build meaningful human experiences. When I'm not designing,you will find me illustrating or appreciating japanese aesthetics.

Scaling Your Design System

[email protected] | Tony Walt
post authorTony Walt

Tony Walt
I’m a craftsman, working at the intersection of design and technology. I aspire to create meaningful experiences that are beautiful from the interface to the code that powers them. I lead value-driven teams that are passionate about their work and each other. I encourage alternate perspectives and iterations in pursuit of a stronger solution. My experience includes working in 3D, motion design, photography, design systems, software development, speech recognition, and eye-tracking interfaces. I currently lead the team building an accessible multi-platform design system serving all of Spectrum’s products.

Mobile Technology is Thwarting Russian Propaganda Efforts, Saving Ukrainian Lives, and Reshaping News Media

[email protected] | Guido Baratta
post authorGuido Baratta

Guido Baratta
Guido is an award-winning leader in experience design and digital innovation. A tireless optimist and creative evangelist, he specializes in building multidisciplinary design, product, and engineering teams from the ground up. Through mindful mentorship and thought leadership, Guido fosters organizations that deliver game-changing product experiences and transform businesses big and small into market leaders of the future. Guido has recently come back to Europe to become Chief Design Officer at Accenture Interactive in Amsterdam and is now working as Creative Director for icon incar in Berlin, where he leads the design practice across multiple mobility and automotive programs. Before moving to Amsterdam, Guido worked on consumer products in the United States—first at TripAdvisor, where he directed the global creative team, and then at Samsung, where he founded the first in-house experience design practice (Samsung UXD) to support the company’s global e-commerce and other product-based efforts.

To Design Inclusive Products and Services UX Designers Must Adopt a Participatory Mindset

[email protected] | Brett Vansleve
post authorBrett Vansleve

Brett Vansleve
Brett is passionate about developing human-centred, innovative solutions that solve real problems. Brett has built a career in UX Design, user research and design strategy. He has worked in both agency and client side roles across fin-tech, government, NFP and education industries. He is currently researching and developing ways to best utilise co-design, inclusive design and speculative design in the creation of future technology products and services.

Behavioral Design Models — Where should you focus your MVP design?

[email protected] | Ignacio Parietti
post authorIgnacio Parietti

Ignacio Parietti
Hi, I'm Nacho Parietti I help design products that drive behavior at ingeniousbehavior.com. Over the last 8 years, I have designed and optimized products, on adoption and retention, under a behavioral sciences lens. I've learned and evolved some of these applied techniques during my time working for gambling and gaming industries, some from while tens of products for different types of startups, and others while translating research into real products for researchers in leading universities. If you are interested to learn more, go to the behavioral models course or feel free to reach out!

Using Research Synthesis to Build Better Products

[email protected] | Alexis Neigel
post authorAlexis Neigel

Alexis Neigel
Dr. Alexis Neigel is an award-winning, published research scientist. She has over 10+ years of experience in user research spanning academia, government, and corporate tech. Her work has focused on user attention, motivation, and engagement, which has directly impacted product design, engineering, and business growth across these sectors. Notably, Dr. Neigel's research has improved the design and engineering of F/A-18 carrier landing systems and pilot training systems, the Microsoft Edge browser, and the IVAS mixed reality headset. In her latest adventure, she is building up a research practice supporting products like Microsoft Docs, Learn, and Q&A. Dr. Neigel earned a Ph.D. in Human Factors Psychology and an M.S. in Modeling and Simulation from the University of Central Florida. She earned a B.S. in Psychology from Washington State University. She is also currently earning an M.S. in Digital Marketing and Design from Brandeis University.

Reflections: Co-Designing with Young People with Cognitive Disability

[email protected] | Jacqueline Wechsler
post authorJacqueline Wechsler

Jacqueline Wechsler
I am passionate about change and enabling better futures for individuals, society and the planet. My professional focus is on three mutually enforcing components (1) practice/doing, (2) teaching/sharing and (3) learning. There is no one approach for change and my work draws on multiple practices including Human Centred Design, Systems Thinking, Organisational Change, Theory U, Futures, Asset-Based Community Development, Neuroscience, and Non-violent Communication. A life long learner, my practice is continually evolving. I believe that inner work is necessary for change related practice and I am currently completing an ICF Coaching Accreditation focused on Process-Oriented Psychology and Embodiment. Based in Australia, I consult independently as Sticky Design Studio and convene a community of practice called Social Design Sydney.

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