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Strategy

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Scenarios of Change: How Retail Adapts to Economic Shifts in Indonesia

  • Digital Transformation, E-commerce, Market Adaptation, Marketing, Strategy

Indonesia’s retail landscape is shifting fast. From digital giants to local shops, businesses are adapting with new strategies to stay ahead. What’s driving the change, and who’s winning the retail game? Find out here.

Article by Thasya Ingriany
IDEAS IN BRIEF
Scenarios of Change: How Retail Adapts to Economic Shifts in Indonesia
  • The article explores how Indonesia’s retail sector is adapting to economic shifts, balancing digital transformation and traditional strategies.
  • It highlights how large e-commerce platforms are thriving by offering competitive pricing and flexible payment options, while traditional retailers embrace omnichannel strategies to stay relevant.
  • The piece emphasizes the growing importance of hyperlocal retailing, trust-building through immersive brand experiences, and loyalty programs that drive consumer engagement.
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15 min read

The 7 Deadly Snares of Strategy

  • Business UX Leaders, Direct Observation Research, Internal Company Dynamics, Strategy

Cautionary Tales of Dominance to Downfall.

Article by Nate Schloesser
IDEAS IN BRIEF
The 7 Deadly Snares of Strategy
  • The article delves into seven critical strategic snares through real-world case studies, offering valuable lessons for businesses in navigating the complex landscape of modern business strategy.
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9 min read

7 Steps to Better Customer Experience (CX)

  • Customer Experience, Emotion, Marketing and Brand, Strategy, The Business of UX
Article by Sara Fortier
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7 Steps to Better Customer Experience (CX)
  • The article emphasizes the significance of exceptional customer experience and its impact on business success, outlining seven crucial steps to improve customer experience, from understanding the customer journey to refining and iterating the process.
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7 min read

Has Digital Strategy Become A Synonym for Dark Pattern?

  • Design, Human factors, Privacy and Data Security, Short News, Strategy, UX Education

What started out as a joke became a personal observation of how creators and companies use dark patterns and explain it as a successful digital strategy. It seems that we are all alright with that and even applaud it. I think that needs to change.

Article by Robin Fransz
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Has Digital Strategy Become A Synonym for Dark Pattern?
  • The article sheds light on the pervasive use of dark patterns in digital design and challenges the acceptance and applause they receive.
  • With personal anecdotes and insights, the author underscores the need for change, ethical considerations, and data-driven decision-making to prioritize user advocacy.
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4 min read

Digital Culture In Organizations Shaping Behavior

  • Employee Experience, Enterprise Products, Project Management, Strategy, Team Dynamics, Technology

Embrace the digital revolution and unlock the potential of your workforce.

Article by Kamales Lardi
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Digital Culture In Organizations Shaping Behavior
  • The article explains why companies that prioritize digital culture during transformation initiatives report:
    • sustained strong or breakthrough performance;
    • empowering employees;
    • attracting talent;
    • preparing leadership to manage digitally-savvy employees.
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5 min read

Stop Sprinting and Start Jamming

  • Design, Design Theory, Simplicity, Strategy, The rise of design, UX Education

Learn how jamming provides huge benefits to innovation efforts.

Article by Rich Nadworny
IDEAS IN BRIEF
Stop Sprinting and Start Jamming
  • Jamming when designing promotes experimentation and teamwork while sprinting can become misguided and unrealistic.
  • The author draws an analogy between the creative process of producing music and design and shows the number of benefits of jamming:
    • Jamming removes false expectations on the team to accomplish tasks within unrealistic deadlines.
    • Jamming promotes collaboration, curiosity, and experimentation.
    • Jamming allows people to have quiet time between jams to reflect and think by themselves; this gives rise to innovative ideas within the team.
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4 min read
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