Article No. 1933 | June 15, 2021
In an ever-changing world, and in such a particular sector as SaaS, businesses need to be ahead of the curve, or be early adopters at the least, to keep their products competitive. This fortune cookie message may seem obvious but proven to be true over and over again. In spite of its wisdom, the question remains: what “ahead of the curve” means for digital products right now?
Article No. 1931 | June 9, 2021
Good design doesn’t speak for itself. You are the best person to tell the story you create. So when the opportunity arises, tell it impressively!
Article No. 1929 | June 2, 2021
In UX we naturally try to identify and fix the errors of commission – the flaws we can see on an interface – rather than the errors of omission which result from some content or functionality that is not there but should be. After all its easier to see something that is there than something that’s missing. But errors of omission are no less important and UX professionals and digital managers should beware of these.
Article No. 1928 | May 24, 2021
I still remember the first playlist I helped name at Spotify. I’m a UX Writer on the Personalization team at Spotify and naming — communicating what a playlist is — is a big part of what I do. A product manager, a designer, and I held a quick brainstorm. We set a three-minute timer on my iPhone, threw names up on a whiteboard (with one rule: no such thing as a bad idea), and then talked through our ideas. That brainstorming led to what would eventually be called Family Mix, and what would be our first ever Namestorm.
Article No. 1925 | May 13, 2021
At its most basic, journey mapping is a compilation of user goals and actions into a timeline. This timeline is further enhanced by adding user thoughts and emotions, resulting in a cohesive narrative or story. This story is used to convey insightful details that add value to the design process.
Article No. 1922 | April 23, 2021
When deciding on your app’s login method, choosing between security and user convenience is somewhat of a balancing act. User data is of utmost importance, but protect it too zealously with Byzantine login methods, and you risk alienating users. However, defend it too weakly in a bid to drive up user retention and you risk losing data, trust, and credibility. Below we list the most common and best practice login options and weigh up their relative merits.
Article No. 1920 | April 21, 2021
If there’s one thing I learned over five years in an AI leadership role with a Big 4 Consulting Firm, it’s that the popular view of Conversational AI completely misses the point.
Article No. 1917 | April 14, 2021
Case study: conveying trust in an app that collects user's data and allows them to control and sell it.
Article No. 1915 | April 12, 2021
8 design recommendations for search bar & autosuggest patterns
Article No. 1913 | April 7, 2021
How can we use design to prioritize human interaction and spend less time on our screens?
Article No. 1909 | March 30, 2021
In this article, we’ll look at how some top SaaS companies deflect user cancellations and keep churn rates in the green and how you can implement smart UX to deflect product cancellations.
Article No. 1908 | March 29, 2021
An exploration of the growing importance of voice user interfaces and the impact on information architecture
Article No. 1907 | March 26, 2021
The onboarding process can impact your app’s success crucially. There are several onboarding best practices we suggest you keep in mind.
Article No. 1904 | March 22, 2021
As we careen into the era of conversational AI and hyperautomation, closed systems create bad experiences that stifle innovation and opportunity
Article No. 1901 | March 12, 2021
This nascent technology will undoubtedly be the key to removing developer bias—and its prominence is just around the corner
Article No. 1900 | March 10, 2021
A few things to keep in mind about improving a product’s UX with AI
Article No. 1899 | March 9, 2021
Exploring the challenges of creating a secure login experience for those with impaired vision who are unfamiliar with technology.
Article No. 1898 | March 6, 2021
A world in upheaval creates new opportunities for designers to impact the greater good
Article No. 1897 | March 2, 2021
Nowadays, companies succeed by embracing innovation for positive change, problem-solving, collaboration, and creativity, like they were forced to do during the COVID-19.
Article No. 1896 | February 25, 2021
Ideas from Deloitte: How the next generation digital workplace will leverage technology to create personalized experiences for workers.
Article No. 1893 | February 19, 2021
Cooking lovers came together to build an app to help reinforce cooking skill-sets for busy people that want to cook at home. They believe that they can improve people’s lives by making mobile cooking education available for individuals with professional lifestyles.
Article No. 1892 | February 18, 2021
A dive into the deep end of localization: How is it done? What do you need to keep in mind? And how can you make sure it goes well?
Article No. 1890 | February 11, 2021
Mobile apps are undoubtedly the future—with conversational AI at the center of their development
Article No. 1889 | February 9, 2021
This article covers 3 conditioning techniques designers use to influence behavior. These methods are widespread and employed in almost every successful app. Use with caution.
