Customer Experience

UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

Seven Things Your Boss Needs to Know About UX

Giving your client, stakeholder, or boss a better sense of what UX entails and requires can make your project more successful.

Article - Joseph Dickerson - April 14, 2014 - 3 Comments

Tobii EyeMobile Takes Eye Tracking Technology to New Heights

A closer look at the results in the Accessibility category of the international Design for Experience awards, featuring the winner: Tobii EyeMobile.

Article - UX Magazine Staff - April 9, 2014 - 0 Comments

Usability Tip: Don’t Rely on Color to Convey Your Message

Especially where error messages are concerned, you can't count on colors to make your message clear to everyone.

Article - Tammy Guy - April 8, 2014 - 2 Comments

Proactive Experiences and the Future of UX

As technology becomes more sophisticated and intertwined with our daily lives, customers will seek proactive experiences that anticipate and satisfy their needs.

Article - Tony Costa - April 2, 2014 - 1 Comments

The Design for Experience Awards Site is Live

The official website for the international Design for Experience awards is up and running!

Article - UX Magazine Staff - March 31, 2014 - 0 Comments

What Prevents Users from Making Better Financial Decisions?

Making sound financial choices requires people to behave in ways that challenge many of our tried-and-true experience design methods.

Article - Colleen Roller - March 31, 2014 - 3 Comments

Leveraging Eye Tracking to Create an Engaging User Experience

Combining eye-tracking data with conventional usability studies can give you unparalleled insight into how to better guide user attention and refine their experience.

Article - Frank Guo - March 27, 2014 - 1 Comments