Empathy

There’s your chance to finish this year off on a positive note by taking some steps to put in place an improved B2B customer experience plan across your business.

How can we use design to prioritize human interaction and spend less time on our screens?

Improving the hiring experience at the most painful stage of the hiring process: candidate rejection

Customers don’t care what they’re worth to you. They want value from you. That’s what keeps them coming back to you and referring you.

In this article, we’ll look at how some top SaaS companies deflect user cancellations and keep churn rates in the green.

Microsoft 365’s new workplace analytics join a handful of invasive surveillance apps, trading trust for a potential boost in productivity

Nowadays, companies succeed by embracing innovation for positive change, problem-solving, collaboration, and creativity, like they were forced to do during the COVID-19.

Many people have realized that big organizations like Facebook should act more responsibly to avoid the consequences in court due to the way they treat user's data.

The cynic in me wants to flag businesses as pushing free-product-offers (to businesses in crisis), that are really self-serving acts of PR or product trial.

Wherein a broken coffee grinder provides lessons in empathy.

There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream.

A collection of actionable advice for the job hunting Jr Designer

Human advancement has been driven by the improvement of tools, machines and innovation that enlarge our regular abilities.

A few methods that work well in the world of collaboration.

The future of UX, CX, and EX are entwined in one big X ... get ready.