Empathy

Featured on Empathy

Think Long And Hard Before Creating Pandemic Qualified Leads
Perry Evans
The cynic in me wants to flag businesses as pushing free-product-offers (to...
You’re (just) a designer
Nick Groeneveld
Are you a designer? It might be the case that you are not sure what to call yourself...
Presenting Design Work with Intentionality
Charlie Deets
In order to communicate effectively, you need to consider how your ideas are...
Ten things I’ve learned as a UX researcher at Uber
Minal Jain
As I sit and reflect on my 3.5 years at Uber, I feel grateful and amazed by how much...
Designing Effective UX for Human Eyes
Habil Emmanuail
The success of a design completely depends upon how the users interact with it.
Constructive Feedback for Designers
Jenny Shirey
What helped me finally feel more comfortable giving constructive feedback was the...
3 Tricks From UX Research That Can Help You Have Better Conversations
Maria Jäärats
Do you want to have better conversations? User researchers have superpowers that can...
AI is Here, Time to Reimagine your Accessibility Strategy
UX Magazine Staff
When people with disabilities can’t access a website like others can, they naturally...
Pixar’s Rules of Storytelling Applied to Product Managers & UX Designers
Shahed Khalili
Being a good storyteller is why some product managers, marketers, and designers make...
Branding is Dead, CX is King
Micah Bowers
Branding is dead? Hardly. It’s stronger than ever, but that doesn’t change the fact...
Why This UX Role Will Grow Fastest In 2020
UX Magazine Staff
“The rise in hiring conversational designers seems to be happening at a much faster...
How Humility Helps AI Work Better with Human Users
Nona Tepper
Because the outcome of an AI system is dependent on the information it’s trained on...
The future of work will be far less frightening when there’s more women in AI
Valla Vakili
Imagine a world in which AI researchers, visionaries, venture capitalists, and...
Practicing What We Preach
Astrid Chow
The sky is the limit when you infuse every aspect of your organization with empathy.
In Conversation with Dan Ward
Josh Tyson | UX Magazine
We talk with Dan Ward—author of The Simplicity Cycle—about R2D2, design for...
International Design for Experience Awards Web Launch
UX Magazine Staff, Design for Experience
The official site for the international Design for Experience awards is live and...
Book Review - "X: The Experience When Business Meets Design"
Gigi Peccolo | UX Magazine
"X: The Book" is both a crash course in architecting great experiences and...
When and Where to “Woohoo”
John Caldwell
Crafting compelling and valuable copy requires infusing the brand's voice with...
Stanislavski and the Reluctant Stakeholder
Tracy Brown
Tools employed by a mighty Russian acting coach can also can also be used to ease...
Win This Book! Intertwingled
UX Magazine Staff
Enter to win a copy of Peter Morville's new book, Intertwingled: Information...
The Customer-Generated Service Revolution
Joe Macleod
Service companies that are maintained by their users are growing in numbers and...
In Conversation with Alan Cooper
Josh Tyson | UX Magazine
Podcasting with Alan Cooper: father of Visual Basic, creator of personas, co-founder...
Book Excerpt: Design For Care
Peter H. Jones
An excerpt from the "Design Research for Healthcare Services" chapter of...
Getting Fruitful Collaboration Instead of Stale Groupthink
Gail Swanson
Cross-disciplinary groups can be a fountain of good ideas under the guiding wing of...
How to Create Successful Mobile Experiences
Alex Asianov
Designing a mobile app requires empathy. The features you invent must be business...
Only Paying Attention to Your Website and App? Your UX Probably Sucks
Jon Peterson
A slew of bad real-world experiences with an airline known for it's digital...
Vulnerable Branding: Keeping your company's voice honest
Kate Kiefer Lee
Effective digital content is an honest and adaptive reflection of an organization...
Experience Maps Identify Inefficiencies and Opportunities
James Torio
Experience maps are useful in visualizing how each customer interaction combines to...
Designing to Reward our Tribal Sides
Nir Eyal
As primal creatures, human beings long for acceptance and status, which can be given...
Design for Experience: Experience that Makes a Difference
UX Magazine Staff, Design for Experience
A closer look at the Design for Experience awards category: Experience that Makes a...
15 Website Accessibility Tips That Increase Everyone’s Engagement
Rashaud Brooks
Making your website compliant with WCAG and ADA benefits everyone, not just those...
Improving Hiring for User Experience
Nick Cawthon
When hiring for UX, it takes a strategic and nuanced approach to figure out just who...
Empathy need not be limited to users. It can apply to our clients. It can apply to our co-workers. It can apply to the materials we use to design and make with.

Seung Chan Lim

What is Empathy?

Getting started in UX

Our contributors and staff recommend these articles on for developing an understanding of experience design and jumpstarting your career.

Hiring the Right Designer
How Much UX have You Put into Your UX Portfolio?
How Mature is Your Organization when it Comes to UX?
The UX Team Starting Lineup
Seven Things Your Boss Needs to Know About UX
Why UX Designers Need to Think like Architects
Five Customer Experience Lessons Coffee Taught Me
Four Things I Learned about UX at Universal Studios
The (Sometimes) Giddy Experience of Learning Design

View all Articles