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Empathy

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Indeed’s global head of UX operations uses this superpower to help others do their best work.

Article by Michaela Hackner
Redefining Leadership Through Empathy
  • The author shares her story of how enbracing empathy instead of fighting against it helped her evolve into a stronger manager and leader.
  • The author unpacks the steps of how empathy helps shape Indeed’s operations strategy:
    • Understand where you’re at
    • Know where you’re going and how you get there
    • Invite more empathy in your work
    • Let empathy lead you
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10 min read
Redefining Leadership Through Empathy
Article by Jesse Weaver
To Keep a User, Sometimes You Have to Let Them Go
  • Assuming every problem is product-related drives a product-centric approach to fixing them but problems are more complex than simple fixes to content or features.
  • The author uncovers 2 ideas:
    • Not all cancels are created equal
    • Think: User-centered retention
Share:To Keep a User, Sometimes You Have to Let Them Go
6 min read
To Keep a User, Sometimes You Have to Let Them Go

Burned out leaders lead teams to burn out.

Article by Lindsey Wallace
Compassion is a Strategy
  • The author believes that compassion helps create teams and organizations that foster not just “human centered design” but organizations and structure that help people thrive rather than crushing them.
  • The author shares her own story and gives tips on how to become a more effective compassionate leader:
    • Let go of control and delegate intentionally
    • Caring for yourselves and your families
    • Let the news and the fullness of your experience into work
    • Cancel things
    • Work on your emotional distance
    • Place a higher value on your mental and physical health than on your work
Share:Compassion is a Strategy
8 min read
Compassion-is-strategy-

*and accelerators, incubators, studios, leadership programs, etc.

Article by Nick Scott
There Is No Transformation Without Integration
  • The article covers the whole process of integrating transformation
  • The author unpacks the following ideas:
    • The Journey Outward
    • Campbell’s Model of the hero’s journey
    • Moving from mythological adventure to practical deed
    • Integrating a transformative experience
Share:There Is No Transformation Without Integration
10 min read
There Is No Transformation Without Integration

Designers understand people who they might impact, and create with others who they definitely impact, but still…in ways that might affect their work. Is it time to become self-aware? Read more in the article below.

Article by Rich Nadworny
Designers: Your self-insight is as bad as everyone else’s
  • The article explores whether designers should or should not be as self-aware as they are about other people in their work.
  • The author gives examples of what self-awareness looks like and why designers need to start analyzing themselves before they start analyzing users.
Share:Designers: Your self-insight is as bad as everyone else’s
4 min read
Your-self-insight-is-as-bad-as-everyone-elses

Tips on how to design for the blind.

Article by Oscar Gonzalez
Design for the Blind

The author explains how to design for people using Assistive Technologies and offers 5 tips.

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4 min read
Design-for-the-Blind

Did you know UX Magazine hosts the most popular podcast about conversational AI?

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