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Join Jeff McMillan and David Wu of Morgan Stanley as they delve into the creation of a cutting-edge digital assistant for the firm’s advisors. In this insightful conversation with Robb and Josh, they explore the technical and strategic efforts behind building an AI assistant that harnesses a vast knowledge base, propelling Morgan Stanley to the forefront of conversational AI innovation.
AI Alignment, Artificial Intelligence, ChatGPT, Google Gemini, Human-AI Interaction, Iterative Alignment Theory, LLM, User-Centered AI, User-Centered Design
What happens when AI stops refusing and starts recognizing you? This case study uncovers a groundbreaking alignment theory born from a high-stakes, psychologically transformative chat with ChatGPT.
AI Alignment, AI Ethics, Artificial Intelligence, Human-AI Interaction, UX Design
What if AI’s greatest power isn’t solving problems, but holding up an honest mirror? Discover the Authenticity Verification Loop: a radical new way to see yourself through AI.
Agentic AI, Artificial Intelligence, Conversational AI, User Experience
Can AI agents fix the broken world of customer service? This piece reveals how smart automation transforms stressed employees and frustrated customers into a smooth, satisfying experience for all.
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