Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Article by Zahin Raidah
2 min read
Managing Complexity: How to Embrace the Chaos and Make the Most Out of It
  • The article explores strategies for managing complexity in product management, emphasizing the importance of embracing chaos, defining clear goals, fostering collaboration, and iterating to adapt to evolving challenges.
Share:Managing Complexity: How to Embrace the Chaos and Make the Most Out of It
Article by Brooke Viegut
5 min read
The Next Generation of Design is Inclusive
  • The article explores the MFA Interaction Design program at the School of Visual Arts, focusing on its emphasis on inclusive design principles and the impact of its innovative curriculum.
Share:The Next Generation of Design is Inclusive
Article by Elvis Hsiao
7 min read
Why is The World Losing Color?
  • The article delves into the global shift towards monochromatic color schemes in various industries, exploring its implications and underlying social theories.
Share:Why is The World Losing Color?

Conversational ai is changing the nature of every job at every company starting yesterday.

 
The Disruption of Customer Experience: How Conversational AI is upping UX and CX standards
  • By transforming the way humans interact with technologies and making them more accessible to the public, conversational AI is raising the bar for customer experience.
  • One of the most tangible impacts of conversational AI has been on customer support and sales conversion. Thanks to the automation of conversations, the load on human staff is reduced, which leads to greater customer and employee experience.
  • As technological development advances, more opportunities to make good use of conversational AI will emerge. Nevertheless, it’s also necessary to not underestimate potential challenges related to legacy systems, data availability, shortage of conversational AI specialists.
Share:The Disruption of Customer Experience: How Conversational AI is upping UX and CX standards
13 min read

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

Share:A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
11 min read

Stories from a seasoned job-hopper; amidst layoffs, challenging hiring conditions, and the pursuit of professional purpose.

Article by Melody Koh
How I Know When to Quit My Design Job, Every Single Time
  • The article delves into the intricacies of knowing when to quit a design job, drawing from personal anecdotes and broader observations in the industry.
Share:How I Know When to Quit My Design Job, Every Single Time
15 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and