Recent Articles

Article No. 1852 | November 24, 2020

A Case of Accidental Anthropomorphism
by Josh Tyson | UX Magazine
Wherein a broken coffee grinder provides lessons in empathy.
Article No. 1851 | November 23, 2020

The Nine Principles of UX Design Psychology: Can You Predict the Behavior of Your Users?
by Olga Boichuk
You design not a product, you design interaction with the user — the psychology for UX design
Article No. 1850 | November 19, 2020

5 learnings every Product Designer should absolutely steal from Studio Ghibli movies
by Shekhar Gurav
Every movie produced by Studio Ghibli has set new standards for storytelling and found audiences worldwide. Isn’t that THE dream for every Product Designer?!
Article No. 1849 | November 18, 2020

Q&A From My CPXA Webinar: From Journey Mapping To Journey Management
by Kerry Bodine
Q&A organized according to the Journey Management framework presented on the CXPA webinar: Discover the journey, Design the journey, and Deliver the journey.
Article No. 1848 | November 13, 2020

What Teenagers Expect from Your Chatbot
by Kristina Arezina
There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream.
Article No. 1847 | November 12, 2020

7 Reasons Your Website Needs to be Accessibility Compliant in 2020
by Kriti Krishan
Inclusivity is everywhere, and it is of utmost importance today. With every person wanting to feel included and appreciated, digital users want to feel welcome as well.
More Recent Articles >>

Conversational Design

A Case of Accidental Anthropomorphism
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What Teenagers Expect from Your Chatbot
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Product Validation In A Real-Life Scenario: Intercept Field Study
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More On Conversational Design>>

Browse Topics

Accessibility
AI is Here, Time to Reimagine your Accessibility Strategy
Tobii EyeMobile Takes Eye Tracking Technology to New Heights
ONE Robot: Designed by the autistic community for autistic users
Artificial Intelligence
The future of work will be far less frightening when there’s more women in AI
Designing Agentive Technology: AI That Works for People
Automation and Applied AI
Conversational Design
Why This UX Role Will Grow Fastest In 2020
A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
Creating a Chatbot: A UX Designer’s Firsthand Experience
Data visualization
Poetry in Motion
Jesse James Garrett and Ken Jennings Talk Maps and Design
The Psychology Behind Information Dashboards
Emotion
Provocation Can Lead to Emotional Design
Designing with Emotion Means Being Brave
Stop Sprinkling Emotion, Start Creating Magic and Meaning
Empathy
Apply Empathy Within Your Organization
What is Empathy?
To Dwell Is To Garden
Personas
Revisiting Proto-Personas for Executive Alignment
Persona Grata
Personas: The Foundation of a Great User Experience
Storytelling
The Flâneur Approach to User Experience Design
Owning Your Story
Why We Need Storytellers at the Heart of Product Development

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