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A Breakdown of Gartner’s Top Conversational AI Platforms
Broken down by channels, speed, flexibility and prerequisites
AI is Here, Time to Reimagine your Accessibility Strategy
Branding is Dead, CX is King
An article by Micah Bowers
The future will be less frightening when there’s more women in AI
An article by Valla Vakili
How Humility Helps AI Work Better with Human Users
An article by Nona Tepper
Creating a Chatbot: A UX Designer’s Firsthand Experience
An article by Scott Milburn
Living in Information, Responsible Design for Digital Places
Chapter 6 of the book by Jorge Arango

Recent Articles

Article No. 1928 | May 24, 2021

Naming Personalized Playlists at Spotify

by Diane Murphy
By thoughtfully choosing playlists names, Spotify aims at providing engaging customer experience that helps to connect and communicate with users.
Article No. 1927 | May 20, 2021

100 Things I Know About Design

by Dan Saffer
A thought-provoking set of reflections that will help to take a deep dive into the essence of design.
Article No. 1926 | May 19, 2021

The Widening Impact of the Motion Design Industry

by Micah Bowers
Motion design has secured itself a predominant position across all industries. What lies behind the ever-increasing demand for animation?
Article No. 1925 | May 13, 2021

User Journey Mapping for Complex Enterprise Systems

by Bansi Mehta
At its most basic, journey mapping is a compilation of user goals and actions into a timeline. Here we show insightful details that add value to the design process.
Article No. 1924 | May 12, 2021

The Full Loop Analytics Framework

by Sol Mesz
A framework to take organizations from output to outcome focused product metrics.
Article No. 1923 | May 4, 2021

Dealing with Burnout as a User Researcher

by Nikki Anderson
How to recognize it, discuss it, and get past it.
More Recent Articles >>

Conversational Design

The Problem with How Organizations are Thinking about Conversational AI - an Insider's Guide
Read more
Is Voice UI the future of user experience design?
Read more
Open vs Closed: a Critical Question for Designing and Building Experiences
Read more
More On Conversational Design>>

Browse Topics

Accessibility
AI is Here, Time to Reimagine your Accessibility Strategy
Tobii EyeMobile Takes Eye Tracking Technology to New Heights
ONE Robot: Designed by the autistic community for autistic users
Artificial Intelligence
The future of work will be far less frightening when there’s more women in AI
Designing Agentive Technology: AI That Works for People
Automation and Applied AI
Conversational Design
Why This UX Role Will Grow Fastest In 2020
A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
Creating a Chatbot: A UX Designer’s Firsthand Experience
Data visualization
Poetry in Motion
Jesse James Garrett and Ken Jennings Talk Maps and Design
The Psychology Behind Information Dashboards
Emotion
Provocation Can Lead to Emotional Design
Designing with Emotion Means Being Brave
Stop Sprinkling Emotion, Start Creating Magic and Meaning
Empathy
Apply Empathy Within Your Organization
What is Empathy?
To Dwell Is To Garden
Personas
Revisiting Proto-Personas for Executive Alignment
Persona Grata
Personas: The Foundation of a Great User Experience
Storytelling
The Flâneur Approach to User Experience Design
Owning Your Story
Why We Need Storytellers at the Heart of Product Development

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BECOME A MEMBER
 
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