We stand with Ukraine and our team members from Ukraine.

A Community Of Over 740,000

Become a member
Twitter Linkedin-in Facebook-f

The Tyranny of Consistency

Consistency is helpful as a tool for designing user-friendly experiences. Until it isn’t.

by Robert Stribley
5 min read

The Power of Roleplay: Designing Gen AI Products that Pass the Gen Z Vibe Check

Article by Keren Ruth Wong
4 min read
  • Artificial Intelligence, Direct Observation Research, Research Methods and Techniques, The Evolution of Research
IDEAS IN BRIEF
The Power of Roleplay: Designing Gen AI Products that Pass the Gen Z Vibe Check
  • The article explores IDEO Play Lab’s innovative approach to understanding Gen Z’s perspectives on AI through roleplaying, shedding light on the emotional nuances and experiential aspects of AI design.
Read Article →
Share
Share:The Power of Roleplay: Designing Gen AI Products that Pass the Gen Z Vibe Check

5 Unintelligent AI Strategies to Ditch Immediately

Article by Robb Wilson
4 min read
  • Artificial Intelligence, Defining AI, Personas
IDEAS IN BRIEF
5 Unintelligent AI Strategies to Ditch Immediately
  • The article dissects common but counterproductive AI strategies, urging businesses to navigate the AI landscape strategically for sustained relevance and success.
Read Article →
Share
Share:5 Unintelligent AI Strategies to Ditch Immediately

Open AI Dev Day: Great Technology, Light on UX and Business Value

Article by Rich Weborg
5 min read
  • Artificial Intelligence, Automotive, Technology, Technology for the Common Good, UX Business News
IDEAS IN BRIEF
Open AI Dev Day: Great Technology, Light on UX and Business Value
  • The article provides constructive feedback on OpenAI’s Dev Day, emphasizing opportunities for improvement in brand alignment, platform adaptability, and practical business use cases, while recognizing the exciting potential of conversational AI.
Read Article →
Share
Share:Open AI Dev Day: Great Technology, Light on UX and Business Value

The Disruption of Customer Experience: How Conversational AI is upping UX and CX standards

4.29 average rating

The potential of conversational AI has still to be fully embraced. Nevertheless, it’s already possible to foresee some of the strategic opportunities of its large-scale deployment. In this article, Jordan Ratner gives an insightful perspective on the transformative power that conversational AI has and how it’s going to shape the future of organizations.
 
IDEAS IN BRIEF
The Disruption of Customer Experience: How Conversational AI is upping UX and CX standards
  • By transforming the way humans interact with technologies and making them more accessible to the public, conversational AI is raising the bar for customer experience.
  • One of the most tangible impacts of conversational AI has been on customer support and sales conversion. Thanks to the automation of conversations, the load on human staff is reduced, which leads to greater customer and employee experience.
  • As technological development advances, more opportunities to make good use of conversational AI will emerge. Nevertheless, it’s also necessary to not underestimate potential challenges related to legacy systems, data availability, shortage of conversational AI specialists.
Read Article →
Share
Share:The Disruption of Customer Experience: How Conversational AI is upping UX and CX standards
13 min read

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

4.29 average rating

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

Share
Share:A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
11 min read

What do designers do? Survey results from Sweden.

  • Contextual User Studies, Design, Design Theory, Interaction Design, The rise of design
Article by Rich Nadworny
IDEAS IN BRIEF
What do designers do? Survey results from Sweden.
  • The article discusses the results of a survey conducted by the Design Leadership Community in Stockholm, revealing that many designers still primarily focus on visual creation rather than extensive user interaction in their day-to-day work.
Read Article →
Share
Share:What do designers do? Survey results from Sweden.
6 min read

The Cost of Obsessing Over Design Perfection

  • Design, Design Theory, Persuasive Design, Visual Design

The importance of focusing on usability, communication, and relationships over personal preferences and superficial standards.

Article by Michael F. Buckley
IDEAS IN BRIEF
The Cost of Obsessing Over Design Perfection
  • The article delves into the danger of design perfectionism, urging designers to prioritize usability and communication over subjective aesthetics.
Read Article →
Share
Share:The Cost of Obsessing Over Design Perfection
6 min read

I Tested 7 Free AI Image Generators. This One’s My Pick

  • Artificial Intelligence, Conversational Design, Design, Design Tools and Software, Technology

I have seen untold AI horrors along the journey, so, you’re welcome.

Article by Zulie Rane
IDEAS IN BRIEF
I Tested 7 Free AI Image Generators. This One’s My Pick
  • The article provides an overview of seven free online AI image generators, each with its own unique features and benefits, offering options for users seeking AI-generated images for various purposes.
Read Article →
Share
Share:I Tested 7 Free AI Image Generators. This One’s My Pick
7 min read
Read more articles

Audios

podcast (1)

60-second science

Eye Treatment Stretches Mouse Sight Beyond Visible Spectrum
✕

UX Magazine produces the most popular podcast about conversational AI

Listen to Invisible Machines

Join 740,000 designers, thinkers, and doers.

Become a member

This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

Accept policy