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A Breakdown of Gartner’s Top Conversational AI Platforms
Broken down by channels, speed, flexibility and prerequisites
AI is Here, Time to Reimagine your Accessibility Strategy
Branding is Dead, CX is King
An article by Micah Bowers
The future will be less frightening when there’s more women in AI
An article by Valla Vakili
How Humility Helps AI Work Better with Human Users
An article by Nona Tepper
Creating a Chatbot: A UX Designer’s Firsthand Experience
An article by Scott Milburn
Living in Information, Responsible Design for Digital Places
Chapter 6 of the book by Jorge Arango

Recent Articles

Article No. 1896 | February 25, 2021

Using Conversational AI to Make Humans Better at Work, and Work Better for Humans

by Greg Vert
Ideas from Deloitte: How the next generation digital workplace will leverage technology to create personalized experiences for workers.
Article No. 1895 | February 24, 2021

We Need a New Approach to Designing for AI, and Human Rights Should Be at the Center

by Caroline Sinders
Designers need a methodology that helps them weigh the benefits of using a new technology against its potential harm
Article No. 1894 | February 22, 2021

User Experience by the Numbers

by Chris Kiess
When what gets measured gets mismanaged
Article No. 1893 | February 19, 2021

Case study: An educational cooking app

by Matt Lillis
Cooking lovers came together to build an app to help reinforce cooking skill-sets for busy people that want to cook at home.
Article No. 1892 | February 18, 2021

The truth about localization: What actually happens?

by Michal Kessel Shitrit
A dive into the deep end of localization: How is it done? What do you need to keep in mind? And how can you make sure it goes well?
Article No. 1891 | February 16, 2021

Case Study: Adding pandemic-friendly features to a friendship app

by MacKenzie Legg
A UX Design Case Study on Bumble BFF and making friends during a pandemic
More Recent Articles >>

Conversational Design

Using Conversational AI to Make Humans Better at Work, and Work Better for Humans
Read more
Is Conversational AI the Future of Mobile Apps?
Read more
Dispelling Some Common Myths About Conversational AI
Read more
More On Conversational Design>>

Browse Topics

Accessibility
AI is Here, Time to Reimagine your Accessibility Strategy
Tobii EyeMobile Takes Eye Tracking Technology to New Heights
ONE Robot: Designed by the autistic community for autistic users
Artificial Intelligence
The future of work will be far less frightening when there’s more women in AI
Designing Agentive Technology: AI That Works for People
Automation and Applied AI
Conversational Design
Why This UX Role Will Grow Fastest In 2020
A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
Creating a Chatbot: A UX Designer’s Firsthand Experience
Data visualization
Poetry in Motion
Jesse James Garrett and Ken Jennings Talk Maps and Design
The Psychology Behind Information Dashboards
Emotion
Provocation Can Lead to Emotional Design
Designing with Emotion Means Being Brave
Stop Sprinkling Emotion, Start Creating Magic and Meaning
Empathy
Apply Empathy Within Your Organization
What is Empathy?
To Dwell Is To Garden
Personas
Revisiting Proto-Personas for Executive Alignment
Persona Grata
Personas: The Foundation of a Great User Experience
Storytelling
The Flâneur Approach to User Experience Design
Owning Your Story
Why We Need Storytellers at the Heart of Product Development

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