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Customer Experience

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Sexy design has it’s place in enterprise software, so long as you know what sexy is to your users.

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As new technology allows increased connectivity between devices and consumer products, there are more opportunities to gain market value through disruptive innovation.

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Home to The Wizarding World of Harry Potter, Diagon Alley, Universal Studios is also a source of guidance and inspiration for experience designers.

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Make sure your interface leads users along consistent and familiar beats.

Share:Usability Tip: Interfaces Need Rhythm

A divisive tool among practitioners, personas can bring the perspective of your end users into the design process and help build consensus among stakeholders.

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Post-Service Personas help you understand the emotions of users after they end their relationship with a service or product, leading to better closure experiences.

Share:Using Post-Service Personas to Design Closure Experiences

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