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Customer Experience

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I’m a Divvy bikes member and fan, but there have been some speed bumps in my Divvy user experience.

Article by Will Scott
Share:Divvy Bikes Review
7 min read
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Prototyping facilitates rapid iteration and fail-fast (and learn-fast) experimentation, and helps the whole product team push technical limits.

Article by Heather Daggett
Share:Hi-Fi Prototyping
6 min read
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Human beings are creatures of habit, and once we have a model for how a certain space should look in our head, finding that model flipped on its head can disorient us.

Article by Liraz Margalit
Share:Who Moved My (Virtual) Cheese?
7 min read
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Task-based testing provides an approach that allows companies to gather both quantitative and qualitative feedback from a target audience.

Article by Arthur Moan
Share:Understanding Your App
5 min read
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UX Magazine contributors give us their predictions for the trends and developments that will shape experience design in 2016.

Article by UX Magazine Staff
Share:The Top UX Predictions for 2016
15 min read
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Empathy is the key to creating a UX that will actually make users happy, and a truly empathetic UX begins even before there’s a product to design.

Article by Q Manning
Share:The Keys to Designing an Empathetic User Experience
4 min read
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Did you know UX Magazine hosts the most popular podcast about conversational AI?

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