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Customer Experience

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In UX design, applying a solid sense of probability often determines whether we come out ahead or behind.

Article by John Boykin
Share:Probability: A UX Designer’s Second-Best Friend
9 min read
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By adding a host of updates to iOS 9, Apple is taking great strides in making its devices easier to use.

Article by Jaykishan Panchal
Share:5 UX Fundamentals of iOS 9
8 min read
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In the UX spiral, improvements in UX in the B2B and B2C spheres continue to bounce off each other, ratcheting up people’s expectations of what makes an application good.

Article by Egan Schulz
Share:The UX Spiral Drives Consumerization of Everything
4 min read
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Adopting practices that elevate the customer experience will undoubtedly produce a return on investment and provide a steady foundation for your brand.

Article by Chuck Longanecker
Share:Customer Experience Is the Future of Design
5 min read
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Guiding your organization to achieve an experience-first mindset means understanding your context, building connections, and communicating your intention.

Article by Pete Kinser
Share:Succeeding as a New Leader in Customer Experience
9 min read
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