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Customer Experience

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Powerful service partnerships are beginning to emerge that are able to better respond to changes in customer needs, desires and expectations.

Article by
Share:The Value Impact of Service Partnerships
4 min read
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Creating a great user experience has moved further from just thinking about design. Instead, the creative team and the content curators should work together.

Article by TECHVED
Share:The User Experience of Good Content
5 min read
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An excerpt from the new O’Reilly book, Information Architecture, 4th Edition, explores how information architecture infuses products with meaning and a sense of place.

Article by Lou Rosenfeld, Jorge Arango, Peter Morville
Share:Information Architecture: Design for Understanding
9 min read
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We talked to Sphero’s Chief Product Officer John Blakely about UX, the breakout bot BB-8, and the nature of play. And, of course, a galaxy far, far away.

Article by Gigi Peccolo
Share:The Toy Awakens: The UX of Sphero, Star Wars and BB-8
7 min read
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Thinking about essential issues in content design and adhering to a style guide helps ensure your content is both correct and consistent.

Article by Time Barrow
Share:Sweat the Small Stuff
7 min read
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Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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