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Joe Knowles

I am a proactive UX specialist with 13+ years experience and a particular interest in Lean UX, personal growth, and strategy. I like to work in great teams, delivering value and helping to move organisations forward. I particularly like working in the education, gov and charity sectors.

Scaling a UX team

  • Customer Experience, Design, Team Dynamics, Usability, UX Education, UX Magazine

Essential tips on scaling a UX team of professionals.

Article by Joe Knowles
IDEAS IN BRIEF
Scaling a UX team
  • Scaling a UX team requires not only navigating a lot of change, improving processes, around onboarding and training, but also having a clear plan in mind for scale.
  • The author suggest ways to scale a UX team:
    • Maintain the culture
    • Increase peer viewing
    • Balance experience
    • Promote within
    • Focus on entry level improvement
    • Protect the T-shaped specialists
    • Keep collective goal setting
    • Always communicate
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Scaling a UX team
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