- Customer Experience, Design, Design Theory, Research Methods and Techniques, The Evolution of Research, UX Education
Every UX research method should generate new insights about the people we study and allow us to refine our understanding of the problems our products are trying to solve. Distinguishing “generative” and “evaluative” studies doesn’t always make sense.
Article by Lindsey Wallace
Stop Dividing Generative and Evaluative Research 
- UX research is a strange thing, being divided into “generative” and “evaluative” studies, the former conducted ideally early in product development, the latter further along in the process.
- The author shares some ways to expand requests for evaluative research into research with generative insights.
- Here are some tips that might help you conduct your qualitative research session:
- Begin by asking users “casual” questions to build rapport.
- Ask them about their favorite and least favorite parts of their job, to walk me through a typical day.
- Try to orient the concept test around them.
- Ask stupid questions when people react to a concept.
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- December 8, 2022
8 min read