- Accessibility, Customer Experience, Design, Usability, UX Education, UX Magazine, Visual Design
Analyzing the standard chartered bank’s mobile app experience by using Nielsen Norman- 10 Heuristics Principles of design.
Article by Moiz Najmuddin
A Brief UX Audit of Standard Chartered Bank’s Mobile App Experience
- Humans need to navigate through disruption in technology and globalism with the human as the focus of problem solving.
- The author of this article analyzes the bank app’s UX through the design thinking lens by using Nielsen Norman- 10 Heuristics Principles of design and provides key takeaways:
- Visibility of system status
- Match between system and the real world
- User control and freedom
- Consistency and standards
- Error prevention
- Recognition rather than recall
- Flexibility and efficiency of use
- Aesthetic and minimalist design
- Help users recognize, diagnose, and recover from errors
- Help and documentati
Share:A Brief UX Audit of Standard Chartered Bank’s Mobile App Experience
Share this link
- May 26, 2022
6 min read