Designing Search: Displaying Results

I am currently director of UXLabs, a UX research and design consultancy specialising in complex search and information access applications. Before founding UXLabs I was Manager of User Experience at Endeca and editor of the Endeca UI Design Pattern Library, an online resource dedicated to best practice in the design of search and discovery experiences. Prior to this I was technical lead at Reuters, specialising in advanced user interfaces for information access and search. And before Reuters I was R&D group manager at Canon Research Centre Europe, where I led a team developing next generation information access products and services. Earlier professional experience includes a Royal Academy of Engineering fellowship at HP Labs working on speech UIs for mobile devices, and a Short-term Research Fellowship at BT Labs working on intelligent agents for information retrieval.

My academic qualifications include a PhD in human-computer interaction, an MSc in cognitive psychology and a first degree in engineering, majoring in human factors. I also hold the position of Honorary Visiting Fellow at the Centre for Interactive Systems Research, City University, London.

I am currently vice-chair of the BCS Information Retrieval group and chair of the IEHF Human-Computer Interaction group.

Gettin’ HIGgy With It

[email protected] | Ryan Bell

Ryan Bell

Ryan Bell is a user experience Software Team Lead at EffectiveUI, coordinating development teams to build user experiences that delight clients and their customers. His day-to-day work includes resource management, writing code, guiding application architecture, and helping to ensure that designs, requirements, and delivered products are aligned around the best possible experience.

With a long-standing passion for well-crafted technology as a means to help people understand their world, work effectively, and connect with things that matter, Ryan has more than eight years of experience in IT delivery and support. In addition to software development, he has worked in information architecture, data visualization, and usability research. Prior to joining EffectiveUI in 2008, he spent several years developing automation solutions and practicing user empathy as part of a team providing help desk support and IT infrastructure for hundreds of employees at Travelport.

Ryan completed a B.A. at the University of Denver with a double major in Digital Media Studies and Spanish, and then spent a year in southern Russia studying Russian language and culture. In his free time, he enjoys hiking and camping in the Rocky Mountains, creative writing and traveling with his wife.

Five User Experience Lessons from Jim Carrey

[email protected] | Steve Tengler

Steve Tengler
Steve Tengler is a Senior Director with the Honeywell Connected Vehicle group, where he oversees a global team of engineers, data scientists and designers working on vehicle monitoring solutions such as cybersecurity, prognostics, etc. Steve is a proven expert in the field of the connectivity and user experience with over twenty-five years of experience on some of the country's top automotive teams, such as OnStar, Nissan, Ford and Honeywell.

Metaphorical Analysis

[email protected], [email protected] | Cyd Harrell, Jodi Leo

Cyd Harrell

Cyd Harrell is UX Evangelist at Code for America, where she gets to spend all day helping create better experiences for citizens. She encourages like-minded UXers to apply for the 2014 CfA Fellowship. Before its acquisition in June 2012, she was VP of UX Research at Bolt Peters in San Francisco.

Jodi Leo

Jodi is a designer and champion of the arts. In 2000, she founded the Grange Open House for the Arts, aiming to give artists, designers and musicians an open space to build and sustain their practices. Since 2000, 14 artists have worked and flourished there with residencies resulting in 3 published books, 8 released recordings, 12 art exhibitions, several grants and successful creative ventures.

Currently, she is VP of Design at CapTap, which uses technology and data to connect America’s small businesses quickly to the working capital that they need to grow and succeed. At CapTap, she oversees a group of designers, researchers, and content strategists. Jodi is also an instructor at the School of Visual Arts MFA in Interaction Design, where she teaches Research Methods.

Prior to CapTap and SVA, she was a director of design at agencies Barbarian Group and Bolt | Peters, where she worked with brands like Apple, CNN, GE, Google, Lexus, Mozilla, The New York Times, and VMware, to iterate quickly and extend products into new markets and platforms.

Before her time at agencies, she was director of design and innovation at Fidelity Investments, where she simplified dozens of complex online transactions for 20+ million 401(k) investors into a single product that resulted in a patent and tripled participation rates within the first 12-months of launch.

In addition to patents, Jodi has received a half dozen industry awards. Most recently, she was awarded a 2013 People's Choice Award by the Interaction Design Association as a member of the UX4Good team. She mentors teams at TechStars NY and Lean Startup Machine.

Romancing the Boomer

[email protected] | Suzie Mitchell

Suzie Mitchell

I have spent more than 25 years working with companies developing their marketing and communications strategies. Clear Writing Solutions is a division of Mitchell Research & Communications, Inc, a market research firm has conducted hundreds of attitude and awareness surveys examining Boomer and Senior behaviors. I have a BA in journalism from Michigan State University, been published in numerous magazines and newspapers. I also wrote a chapter on mobile app use and Boomers for the book Everything You Need to Know About Mobile Apps.

When Creativity Applications Hamper Creativity

[email protected] | Anastasios Karafillis

Anastasios Karafillis
I am a freelance user interface designer based in Greece. Having studied Social Sciences and Philosophy, I believe that a proper philosophy of language is crucial to any well-designed social or digital information system. My main areas of expertise are: Interaction Design, Information Architecture, Empathy, Usability, Nomenclature.

UX and Agile: Tying the knot

[email protected] | Michael Lai

Michael Lai
Michael Lai is a freelancing and consulting UX architect specializing in infographic and data visualization design. He has worked and consulted in a number of different industries (hospitality, research, IT, science, and engineering) and covered many UX related roles including user research, copywriting, training, graphic design, business analysis, and information architecture. In his spare time he is working on iPhone app and hardware integration, startups, and non-profit organizations. Portfolio link: https://.dropbox.com/sh/5ojklvmarnhh5vz/xZBo1Pr96A

Banking on BlackBerry 10

[email protected], [email protected] | Meaghan Reinecke, Scott Plewes

Meaghan Reinecke

Meaghan specializes in designing software products that are intuitive and easy to use. She trained at Carleton University’s Human-Oriented Technologies Laboratory and holds a Master’s degree in Human-Computer Interaction. BlackBerry, Avaya, TELUS Health, and FileMaker are just a small slice of the industry leaders who have benefited from Meaghan’s insight since she joined Macadamian in 2006. Her expertise spans multiple platforms including iOS, Android, Windows 8, BlackBerry 10, and beyond. Meaghan is an experienced ethnographic researcher and has extensive experience with traditional usability testing, prototyping and walk-throughs, and card-sorting techniques. She has conducted numerous heuristic evaluations of interaction and information design.

Scott Plewes

Scott Plewes is an expert in user experience design, user research, and incorporating the voice of the customer into product design. As Vice President of User Experience Design at Macadamian, Scott has almost 20 years of experience in the field of user interface design, working in both the public and private sector. Scott's experience design skills cover the spectrum from desktop, web, and mobile user interface design through to command line interface and telephony interface design.

To Dwell Is To Garden

[email protected] | Liana Dragoman

Liana Dragoman

Liana Dragoman is an experience designer and design researcher, multi-disciplinary artist, and university educator. She sees experience design practice as a vehicle for enabling positive, social change––change that is shaped through meaningful and sustaining designs built from the ground up.

Liana has over eight years of design-related experience within academic and private sectors, partnering with clients such as GSK, Prostate Cancer Foundation, Honeywell, and DuPont. She has taught university coursework in emerging media studies on both a full- and part-time basis. Her diverse background enriches her current role as Lead Experience Architect at NTT Data’s Experience Design Group where she has lead employee experience, service, and user interface design projects. Also, Liana is a Service Design Fellow with the Public Policy Lab for a public sector service design project entitled Public & Collaborative with Parsons Desis Lab and NYC Housing Preservation and Development.

Liana received her MFA in Art and Technology from the School of the Art Institute of Chicago and her BA in Media Arts (Art/Cultural Studies) from Chatham University. Liana pursued post-graduate work in Temple University’s Film and Media Arts Program and Rutgers University’s Mini-Masters in User Experience Design.

Her creative accolades include ADDY and Citation of Excellence awards from the Metro DC design community and an Adobe International Design Achievement Finalist Award for innovations in motion and video. Her art and film work are distributed by PBS and have been shown in curated exhibitions in New York City; Los Angeles; Chicago; Philadelphia; Basel, Switzerland; and Apple’s headquarters in Cupertino, California, among others.

Outside of work, she enjoys growing vegetables in her urban farm and neighborhood City Harvest community garden.

Eight Lessons in Mobile Usability Testing

[email protected] | Tania Lang

Tania Lang
Tania Lang has been working as a user experience practitioner for a number of high profile clients since 1999. She is founder and principal of PeaXD, a UX Brisbane based consultancy, which she founded in 2003. She is proud to be called a UX Geek, is passionate about user experience and has been known to conduct ethnographic studies of users reading poorly designed toilet direction signs at airports. Tania is also a highly regarded and experienced trainer having delivered UX training to over 1200 participants both in Australia and Asia. She has also presented at several conferences including UX Australia. Tania has personally designed all training courses and interactive exercises. She enjoys sharing UX stories from the trenches and seeing participants gain the skills and confidence to apply in their workplace. She has a Masters of Business by Research which involved researching how travel consumers use the Internet. She also has a Bachelor of Science, Grad Dip in Arts (Tourism) and a Graduate Certificate in Human Factors. Specialties: User/customer research, UX design, customer journey mapping, usability testing, interaction design, information architecture, service design, UXtraining.

Designing Better Experiences Through Data

[email protected] | Jason Napolitano

Jason Napolitano

Jason Napolitano is a Service Design Lead with global service design consultancy Fjord. With 14 years of experience, Jason has worked in both agency and client-side environments championing design leadership and interaction design. Prior to joining Fjord, Jason held Creative Director roles with companies including AOL, Samsung Electronics and About.com focusing on service content, media and product development. Jason graduated SUNY Buffalo with a B.F.A in Communication design. He also studied at the Birmingham Institute of Art and Design and SVA.

Vulnerable Branding: Keeping your company’s voice honest

[email protected] | Kate Kiefer Lee

Kate Kiefer Lee
This user does not have bio yet.

Win a Copy of “Lean UX”

[email protected] | UX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Killed at Launch

[email protected] | Pete Mackie

Pete Mackie

Pete Mackie is a software developer and publisher who founded his first company, Seaquest Software, some thirty years ago. It is still going strong.

POP UX! Clued Into Curiosity

[email protected] | Andrew Zusman

Andrew Zusman
Andrew Zusman is a user experience designer at Inkod-Hypera and the creator of the 52 Designers project. Andrew is also the writer of a popular user experience design blog. He lives in Tel-Aviv, Israel with his girlfriend Natasha and their dog Indy.

Talking Lean UX with Jeff Gothelf

[email protected] | UX Magazine Staff

Simplicity: The next design battleground

[email protected] | Scott McDonald

Scott McDonald

Scott McDonald is co-founder and managing director of Modus Associates, a digital innovation and design consultancy based in New York City. A frequent industry speaker and writer, he has advised global brands including Morgan Stanley & Co., Sony, Citibank and SIRIUS Satellite Radio, among others.

Learning Programming by Persuasion

[email protected], [email protected] | Anu Ramaswamy, Aakash Dharmadhikari

Anu Ramaswamy
This user does not have bio yet.

Aakash Dharmadhikari
This user does not have bio yet.

Evaluating the Usability of Web Photos

[email protected] | James Chudley

James Chudley

James is a UX Director at cxpartners where he runs large user centred design projects. Over the last 15 years he's led UX teams, managed digital products and provided UX research and design consultancy to the great and good of the web.

He regularly speaks at local and international events, co-authored Smashing UX Design, wrote Usability of Web Photos and co-founded UXBristol.

Practicing What We Preach

[email protected] | Astrid Chow

Astrid Chow
Astrid Chow is a Senior User Experience Designer at Roundarch Isobar where she leads multidisciplinary teams with her experience in user experience design, information architecture, usability testing and research, content strategy and user-advocacy. With a background in graphic, interactive, and branding design, Astrid brings seven years in theadvertising agency world as a UX Designer and Graphic Designer for such clients as Adidas, Nokia, PROJECT(RED),TIAA-CREF and Cadillac. A graduate of Bentley University’s McCallum Graduate School, Astrid holds an MBA in Strategy and an MS in Human Factors in Information Design. Prior to her graduate studies, she studied Fine Art (concentrating in Installation Art and Art Criticism), English and Communication Design at Carnegie Mellon University.

Looking Into the Screens of the Future

[email protected] | Ken Yarmosh

Ken Yarmosh

Ken Yarmosh is the Founder & CEO of savvy apps. He is the brains behind multiple chart-topping mobile applications with honors ranging from Apple's prestigious Editor's Choice to the Webby Award.

His full-service mobile agency savvy apps helps big brands like the NFL Player's Association, as well as mobile-focused startups such as Homesnap, build their mobile apps on iOS, Android, and other mobile platforms. Ken also regularly speaks about application design & development, as well as the future of mobile at outlets ranging from Bloomberg TV to Google.

Five UX Changes for Fixing Loyalty Programs

[email protected], [email protected] | Liang Zhang, Maya Jackson

Liang Zhang
Liang Zhang is a User Experience Research Manager at AnswerLab where he has led dozens of exploratory and usability studies spanning over twenty countries, eight time zones, and four continents. His work has helped clients in the financial services, logistics, social media, and healthcare sectors create and market outstanding digital products and services. Liang received his BA in Economics from UC Berkeley and his MSc in International Management from the London School of Economics & Political Science.

Maya Jackson
Maya Jackson is a Senior User Experience Researcher at AnswerLab, a user experience research consultancy with offices in San Francisco and New York and Fortune 500 clients across the U.S. Maya has led user research engagements for financial services, healthcare, pharmaceutical, and telecommunications clients across digital platforms. She received her BS in Engineering Psychology from Tufts University and her MS in Human Factors in Information Design from Bentley University.

We Just Turned 50,000

[email protected] | UX Magazine Staff

Why Certify? Accreditation can add value to UX design

[email protected] | Danny Bluestone

Danny Bluestone
Danny is the Founder and CEO of Cyber-Duck, a leading full service digital agency. Inspired by fusing creative, technical, and marketing expertise into a superior user experience, he established the agency in 2005. Now, they work internationally with global brands including Cancer Research Technology, The EU, and Arsenal FC. Leading Cyber-Duck, Danny continues to refine their accredited design process, drawing on lean and agile management methodologies, alongside creative R&D. He enjoys sharing expertise with enterprise, UX, and technology communities, including the UKTI, UX London, and UXPA. His digital insights have been featured in UX Magazine, Econsultancy, and Smashing Magazine.

UX Adventure: Enhance your resume, improve your career potential, and feel the excitement!

[email protected] | Cory Lebson

Cory Lebson
Cory Lebson (@corylebson), author of The UX Careers Handbook (CRC Press, 2016), has been a user experience consultant for over 20 years. He is the Principal and Owner of Lebsontech LLC, a successful user experience consulting firm he established in 1997. Lebsontech is focused on user research and evaluation, user experience strategy, UX training, and mentoring. Cory also speaks frequently on topics related to UX career development, user experience, user research, information architecture, and accessibility. He has been featured on the radio and in addition to his recent book, has published a number of articles in a variety of professional publications. Cory has an MBA in marketing and technology management, as well as an MA in sociology and a BS in psychology. Cory is a past president of the User Experience Professionals Association (UXPA) International and is also a past president of the UXPA DC Chapter.

A Matter of Character: Knowing your users and their stories

[email protected] | Sarah Doody

Sarah Doody

Sarah Doody is an NYC based user experience designer and product strategist. She works with startups to help them launch their initial product as well helping companies already in market optimize their user experiences.

Sarah publishes a popular UX newsletter, The UX Notebook. Sign up for free at: www.theuxnotebook.com

Sarah also teaching about user experience, she co-developed and taught General Assembly's first 12 week UX course. Sarah writes about user experience, design, and technology on her website, www.sarahdoody.com and can be reached on Twitter @sarahdoody.

Testing Dialog Design in a Speech Application

[email protected] | Stephen Keller

Stephen Keller
A Solutions Architect at LumenVox, a leading provider of speech recognition and text-to-speech software, Stephen specializes in the design and development of complex voice user interfaces (VUIs) as part of their client services team, working to improve the user experience for anyone interfacing with speech technologies. He has worked on dozens of speech applications, ranging from simple yes/no-style interactions to complex, multi-slot natural language interfaces. His role at LumenVox encompasses a variety of functions, including pure design/consultation work and also development and training.

The RITE Way to Prototype

[email protected], [email protected], [email protected] | Jenny Shirey, Quynh Nguyen, Ann Charng

Jenny Shirey

Jenny Shirey is a product designer at Citrix, where she helps to improve people’s experience with the tools they use every day at work. She is an advocate for simple, holistic design, and has spoken at several international conferences on information design and design for behavior change.

Quynh Nguyen
Quynh Nguyen is a User Research Manager at Citrix. Her goal is to inspire the creation of compelling, useful, and enjoyable products that warrant market adoption, customer loyalty, and user delight.

Ann Charng
Ann holds a Masters in Learning, Design & Technology from Stanford University and a Bachelors in Cognitive Science (Human-Computer Interaction specialization) from UC San Diego. She is passionate about improving the user experience for enterprise and consumer software products and has worked at companies including Intuit, Qualcomm, Apple, and Citrix.

The Proliferation and Potential of Gamification in Retail Banking

[email protected] | Sachendra Yadav

Sachendra Yadav

I lead Accenture Studio for Experience Design. With a diverse background and passion for the many ways people interact with technology, my expertise lies in creating intuitive and desirable experiences that utilize deep insight into user behavior and psychology.

Say hi on Twitter @sachendra

Refining Simplicity

[email protected] | Jared Lewandowski

Jared Lewandowski
Jared Lewandowski began his career in the midwest in the late 90's and now currently resides in the Bay Area. He's worked on many successful medical and financial websites, improved various products, built many successful brands, and has presented on strategy, accessibility, and usability to large and small businesses around the United States. He currently manages a UX team at GoDaddy and runs his own design agency, JL Design Group.

Visual Balance and Weight Allocation for Usability

[email protected] | Tammy Guy

Tammy Guy
Tammy Guy is the founder of a visual design and usability consulting firm focused on strategic brand planning, creative direction and diffusion of user experience problems by applying design theory and usability best practices in a rapidly changing Web environment. Her firm provides consulting services (e-commerce solutions, mobile apps and tablet experience) to clients from various industries such as fashion retail, commodity retail, pharmaceutical, insurance, financial services, social networking and others. Services include product evaluation, strategy and planning, creative development and direction and usability consulting. With more then 16 years of experience, Tammy previously worked as the Creative Director at LivePerson, Inc. and was a Design Group Manager at the Hertz Corporation where she art-directed all aspects of graphical application development for all customer facing websites. In addition, Tammy has been a frequent guest speaker with the Nielsen Norman Group for the past few years, teaching visual design and usability workshops. She also teaches similar design and usability courses with General Assembly in New York City.

How to Effectively Manage a UX Design Team

[email protected] | Joseph Dickerson

Joseph Dickerson
Joseph Dickerson is a writer, technologist, and user experience lead who specializes in "next-gen" experiences and products. A designer of multiple mobile and Internet applications, he has worked to make technology easier and better fo users for over a decade. The author of several books, including a primer on user experience design, Experience Matters, Dickerson is a regular contributor to many websites as well as editor of This Week in UX, This Week in Geek and The Twin Peaks Gazette. He recently completed his second book on UX, UX 101.

A Midwesterner’s Guide to Recruiting UX Designers

[email protected] | Kyle Murphy

Kyle Murphy

Kyle is a serial hobbyist and the VP of User Experience at Hudl. Every few months he’s knee-deep learning about something new—table tennis, photography, Magic the Gathering. Luckily, one of his recent hobbies is designing and building interfaces for software products that put people first. Hopefully he sticks with that one for a while.

Contextualization is the Key to Delivering Powerful, Personalized Digital Experiences

[email protected], [email protected] | Stephen Powers, Ron Rogowski

Stephen Powers

Stephen serves application development and delivery professionals. He is a leading expert on technologies to support online customer experiences, including web content management, digital asset management, and personalization. Stephen helps Forrester clients create customer experience management technology strategies to support contextual, multichannel experiences and realize production efficiencies.

Ron Rogowski

Ron is a Vice President and Principal Analyst serving Customer Experience professionals at Forrester Research. He leads Forrester’s research on how to develop and execute digital strategies that unify customer experiences across touchpoints.

UX Behind the Firewall

[email protected] | Clive Howard

Clive Howard

Clive Howard is a Partner at London based UX consultancy Howard Baines with over 15 years' experience in building and optimising internet-based software for global organizations. He has a strong background in development which has translated into helping clients embed UX into their development teams and methodologies. His focus is on helping enterprises to understand and benefit from UX through applying the Howard Baines "UX Lifecycle". You can find out more and connect via LinkedIn.

Creating Savvy and Sophisticated User Experiences through Personalization

[email protected] | Matthew Fiore

Matthew Fiore

Matt has over five years of IT experience with specialization in user experience and user interface design. His project/industry experience includes: financial services, telecom, retail, pharmaceutical, utilities, chemicals, healthcare, and government. He is experienced with system implementation projects with responsibilities including concept development through implementation, testing, and go-live. He has specific expertise conducting user research, creating innovative designs, and setting strong usability standards. Before coming to Siteworx, Matt worked for LexisNexis as a Senior Product Designer where he was responsible for promoting user experience within an overall structure of deliverables that integrated the recommendations of the project team regarding user experience.

The Five Worst UX Mistakes Websites Make

[email protected] | Susan Weinschenk, Ph.D.

Susan Weinschenk, Ph.D.
Susan Weinschenk first used a computer in the mid-1970’s, in graduate school. "I wrote and ran my first computer program, and the printer spit out a piece of paper that said 'JOB ABORTED.' Rather than being discouraged I was fascinated! What would happen when 'normal people,' not computer scientists, interacted with these things called computers?" She thus started a 30-year career in applying psychology to the design of technology. Susan has a Ph.D. in Psychology and is the author of How to Get People To Do Stuff, 100 Things Every Designer Needs To Know About People, 100 Things Every Presenter Needs to Know About People, and Neuro Web Design: What makes them click. She is a presenter, speaker, and consulting, writes a popular popular blog at her website, and also writes the Brain Wise blog at Psychology Today.

The Complexity of Simplicity

[email protected] | Jay Selway

Jay Selway
At RP3 Agency, Jay is responsible for ownership of the customer experience in the cross channel environment. From strategy, through execution and development, he focuses on empathy for the end user through data analysis, research, testing, and brand experience mapping. He appreciates that, from top to bottom, RP3 is dedicated to great work. The M&Ms and beer are nice, too. You can follow him on Twitter @jayselway.

Player-Centric Design: The UX of The Room

[email protected] | John Ferrara

John Ferrara
John Ferrara has worked in in user experience design since 1999, designing interfaces for websites, desktop applications, and video games. Since 2006 he's been with Vanguard, and before that did significant work for Unisys and General Electric. He's been a forceful advocate for closer connections between UX and game design at the IA Summit, EuroIA, and Games for Health. He’s the author of the new book Playful Design: Creating Game Experiences in Everyday Interfaces, published by Rosenfeld Media. His nutrition education game Fitter Critters was a top prizewinner in the Apps For Healthy Kids contest, sponsored by Michelle Obama's Let's Move! campaign. Before entering the professional world, he earned bachelor's and master's degrees in communications. Feel free to follow John on Twitter at @PlayfulDesign.

POP UX! LEGO Teaches us About the Power of Near-Perfect User Experience

[email protected] | Josh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword.

Two Major Challenges with Speech-Recognition Technology

[email protected] | Andrew Wagner

Andrew Wagner
Andrew Wagner tries to bridge the gap between programmer and UX designer. He has worked primarily in programming roles but has always contributed to the UX conversation. He currently works as a developer and consultant for Chronos Interactive, a development shop focusing on both websites and mobile apps. He also developes his own apps as Learn Brigade, LLC His current apps include:

Notecards - Study using virtual note cards, anywhere, anytime
Busy Bee Cafe - Contract app for a Cafe / Restaurant / Bar in Raleigh, North Carolina. It allows patrons to look up the current menus, events, articles, and updates.

Before starting Chronos Interacttve, Andrew worked as an independent developer as Drewag, LLC and at a startup called ShowMobile located in Denver, CO as the lead iOS developer. He also worked at Garmin developing Speech Recognition. There he brainstormed and implemented new types of speech interaction with Garmin's navigation devices.

Home Automation: The next frontier for UX?

When and Where to “Woohoo”

[email protected] | John Caldwell

John Caldwell
John Caldwell is a Content Design Strategist at Intuit, working on its popular line of web and mobile TurboTax applications. Among his accomplishments, he implemented a bold new strategy for voice and tone, and he helped design and launch SnapTax, the first ever start-to-finish tax preparation application for iPhone and Android. John is a writing and innovation coach with over 20 years experience as a professional writer and editor. In addition to user experience, he has worked in magazine and broadcast journalism, and continues to write on a wide array of topics, from tech to travel.

Five User Experience Lessons from Laura Dern

[email protected] | Steve Tengler

Love, Hate, and Empathy: Why We Still Need Personas

[email protected], [email protected] | Kyra Edeker, Jan Moorman

Kyra Edeker
As principal UX designer for projekt202, Kyra finds joy in taking the initial chaotic soup of requirements, user data, and expectations and distilling it with a goal in mind: to create elegant interfaces and services that makes users' lives better. Kyra has worked with large companies including PayPal, Motorola, Microsoft, and Charles Schwab, as well as startups, non-profits and universities. With all of them she has found that user research makes a positive difference in how teams work together to make successful products.

Jan Moorman
As principal design researcher for projekt202, Jan is responsible for both generative and evaluative user research. Figuring out how to answer design questions demands creativity and willingness to experiment with methods. Her passion for research lies in her fundamental belief that design research can lead to nonobvious insights. She pulls ideas from a diverse set of experiences and industries. Her background and work experience wander from science to art and back. She holds degrees in Fine Art and Computer Science. She has worked in analytical chemistry, software architecture, scientific visualization, performance support and interface design. She believes that the skill of research cannot be completely learned from textbooks and is excited about having the opportunity to mentor and coach students at Austin Center for Design.

We Need to Talk

[email protected] | UX Magazine Staff

Lead Your UX Team like Phil Jackson

[email protected] | Jamal Jackson

Jamal Jackson

Hello, my name is Jamal Jackson. I am a web developer, designer, best-selling author, and respected blogger currently based in the Atlanta area. I began my career in 2008 by starting my freelance company Five Alarm Interactive, primarily working with small local businesses, creating their sole online presence.

I have since been able to be part of great creative teams in the advertising and telecommunications industries, proving my talents as a front end developer and tasteful designer. I am also a full-time student at Georgia State University.

User Interface: Windows 8 Style

[email protected] | Konstantinos Drachtidis

Konstantinos Drachtidis
Konstantinos Drachtidis is a UX designer at SAP AG in the German city of Walldorf. He graduated from the Department of Product and Systems Design Engineering University at the Aegean, and his interests include software engineering, graphics programming, web based programming, product design, modeling, computer aided design, prototyping, animation, multimedia design, media installations, cinematography, and photography.

The Customer-Generated Service Revolution

[email protected] | Joe Macleod

Joe Macleod
Joe Macleod has been working on the issue of Closure Experiences for 15 years. Through his work in design, technology and services, he has detected a common pattern of denial at the end of the customer lifecycle. In the last couple of years this interest has led him to establish a research project based on sharing this insight and new approach with people via conferences, articles, teaching, projects and - now - a book. His 20-year professional career has been based across the leading web, telecoms and carrier companies, where he led teams and built a variety of successful products. Most recently as Head of Design at the award-winning digital product studio Ustwo, he built it into a globally recognised team, working with the world’s favourite brands on the most pioneering of products. In 2013 he founded the IncludeDesign campaign; this brought the UK’s leading designers together to champion creative education.

Improve Your Odds when Hiring for UX

[email protected] | Greg Zapar

Greg Zapar
Greg Zapar is a digital expert with 15 years of business strategy, technology, UX and multi-channel design experience. His client list includes industry leaders such as Apple, Microsoft, Kia Motors, Mazda USA, Reef and Wells Fargo. He currently serves as COO of Tenfold Social, a social media training company for recruiters, jobseekers and business professionals. Feel free to connect with Greg onLinkedIn and follow him on Twitter.

Articles With Authors

Tell us about you. Enroll in the course.

This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and