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Stephen Keller

Solutions Architect | LumenVox

A Solutions Architect at LumenVox, a leading provider of speech recognition and text-to-speech software, Stephen specializes in the design and development of complex voice user interfaces (VUIs) as part of their client services team, working to improve the user experience for anyone interfacing with speech technologies.

He has worked on dozens of speech applications, ranging from simple yes/no-style interactions to complex, multi-slot natural language interfaces. His role at LumenVox encompasses a variety of functions, including pure design/consultation work and also development and training.

Testing Dialog Design in a Speech Application

  • Analytics and Tracking, Apple, Design, Development, Interaction Design, Interface and Navigation Design, New and Emerging Technologies, Product design, Product Releases and Redesigns, Research Methods and Techniques, Research Tools and Software, Semantic Technology, Technology, Usability, User Acceptance Testing, User Reported Feedback, Voice & Natural Language

Speech-recognition apps require specialized testing methods that can be applied to other interfaces as well.

Article by Stephen Keller
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6 min read
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Process Makes Perfect: Speech Recognition User Interface Design

  • Agile and Iterative Process, Apple, Apple iOS, Data visualization, Design, Development, Human factors, Information Design and Architecture, Interface and Navigation Design, Marketing and Brand, New and Emerging Technologies, Personas, Product design, Psychology and Human Behavior, Research Methods and Techniques, Voice & Natural Language

The nine steps to a voice user interface design with rewarding user experience.

Article by Stephen Keller
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Share:Process Makes Perfect: Speech Recognition User Interface Design
7 min read
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