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Ron Rogowski

Forrester Research |

Ron is a Vice President and Principal Analyst serving Customer Experience professionals at Forrester Research. He leads Forrester’s research on how to develop and execute digital strategies that unify customer experiences across touchpoints.

What “location, location, location” is to real estate, “context, context, context” is to user-centered design.

Share:Contextualization is the Key to Delivering Powerful, Personalized Digital Experiences

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