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Eric Camulli

Vice President of Marketing | Virtual Hold Technology

Eric Camulli, vice president of marketing for Virtual Hold Technology (VHT) is responsible for building a world-class brand focused on virtual queuing and intelligent callback solutions that bridge the customer service gap between all self-service channels of communication and people who can help in contact centers worldwide. A visionary and passionate customer advocate, he has been at the forefront of the customer experience management movement as a public speaker and published writer for the past ten years.

Problems and Solutions for Financial Smartphone Apps

  • Business Value and ROI, Consumer products, Contextual User Studies, Customer Experience, Design, Development, Facebook, Gaming, Google, Interface and Navigation Design, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Psychology and Human Behavior, Social Networking, Technology, Twitter

Avoid having users hit a dreaded dead-end when using financial apps by optimizing customer experience.

Article by Eric Camulli
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