James is a UX Director at cxpartners where he runs large user centred design projects. Over the last 15 years he's led UX teams, managed digital products and provided UX research and design consultancy to the great and good of the web.
He regularly speaks at local and international events, co-authored Smashing UX Design, wrote Usability of Web Photos and co-founded UXBristol.
Pete Mackie is a software developer and publisher who founded his first company, Seaquest Software, some thirty years ago. It is still going strong.
Wayne Greenwood is best known as the former Co-Founder & Chief Design Officer of Cooper, the ground-breaking design firm that invented User Personas and Goal-Directed Design. Most recently, Wayne was VP Product Design & User Experience at Striiv, a startup using mobile fitness games as a catalyst for behavior change, and Director of Design & User Experience at Cooliris, a Kleiner-Perkins startup dedicated to evolving beyond the browser.
In addition to working inside five scrappy startups and two Fortune 500 corporations, Wayne has provided strategy & design consulting services for companies in the entertainment, healthcare, and business software industries. For more thoughts on UX, follow him on Twitter.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Dominic Quigley
Focusing on visual design, UI design, and the experience, Dominic is a key member of the Fjord London team. Over his 15 years experience he's worked with a wide range of clients including financial services, retail, telcos, property, travel and transport and technology brands. Dominic has led transformative projects at Fjord by leveraging key insights and strong experience in a wide range of design principles to bring to life innovative multi-channel, multi-context services. Fjord is part of Accenture Interactive.
Chuck Longanecker
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Through our deep experience in the field, Didus is working to improve the market for professionals in user experience (UX) and user-centered roles in design, research, technology, and strategy through an insider approach to UX staffing, education, and career development. We help professionals clearly articulate their value to companies who we've helped to develop a clear understanding of UX. Interested in working for a company that understands and values your work and sees user experience, customer experience, and service design as key strategic priorities? We know that experience-oriented professionals are happiest where they're able to do their best work and do the most good, so we work intensively with companies to create an environment where experience teams can thrive. Connect with us so we can connect you to companies you'll enjoy being part of.
Chris Nodder is the author of the insightful new book Evil By Design: Interaction design to lead us into temptation that delves into these persuasive patterns and more. He is a user researcher and interaction design specialist, and is the founder of Chris Nodder Consulting LLC, an agile user experience company that helps companies build products that users love. He also publishes techniques for agile UX teams on the Questionable Methods site. He previously was a Director at Nielsen Norman Group and a Senior User Researcher at Microsoft. He has a background in psychology and human-computer interaction.
Jessica Weber
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John Cheng is a Principal UX Researcher at AnswerLab. He specializes in qualitative user research methods, such as traditional lab testing, IDIs, and ethnography. He has worked extensively with clients in a range of industries and platforms, including online retail, mobile/tablet, financial services, biotech, automotive, and social media and gaming. In his spare time, he enjoys "geeking out" on various food-related hobbies, with his current pursuits being bread-baking, barbecue, and coffee/espresso.
Janaki Kumar
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Steve Tengler
Steve Tengler is a Senior Director with the Honeywell Connected Vehicle group, where he oversees a global team of engineers, data scientists and designers working on vehicle monitoring solutions such as cybersecurity, prognostics, etc. Steve is a proven expert in the field of the connectivity and user experience with over twenty-five years of experience on some of the country's top automotive teams, such as OnStar, Nissan, Ford and Honeywell.
Riccardo Spina
Riccardo Spina is a creative team lead at SAP's Mobility Design Center in the San Francisco Bay Area. He has extensive experience building new products and brands in mobile, digital, and traditional media. He is focused on dissolving the dividing lines of print and digital as well as interactive and environmental to create great interactive experiences that transcend the limitations of any one medium.
Steven Hoober
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Adele Sage
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Paul Bryan is a User Experience Consultant at Retail UX in Atlanta, GA. A UX Strategist and Researcher, Bryan started designing e-commerce Web sites in 1995, in Barcelona. Since founding Retail UX in 2002, Paul’s consulting clients have included some of the most successful corporations in the world—The Home Depot, Coca-Cola, SAP, Delta Air Lines, Philips, Macy’s, Bloomingdales, Cox, and GE. He manages the UX Strategy and Planning group on LinkedIn. Paul writes short, punchy findings from his work on Twitter @paulbryan.
Jon Kolko
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center for Design. His work focuses on bringing the power of design to social enterprises, with an emphasis on entrepreneurship. He has worked extensively with both startups and Fortune 500 companies, and he's most interested in humanizing educational technology. Jon has previously held positions of Executive Director of Design Strategy at Thinktiv, a venture accelerator in Austin, Texas, and both Principal Designer and Associate Creative Director at frog design, a global innovation firm. He has been a Professor of Interaction and Industrial Design at the Savannah College of Art and Design, where he was instrumental in building both the Interaction and Industrial Design undergraduate and graduate programs. Jon has also held the role of Director for the Interaction Design Association (IxDA), and Editor-in-Chief of interactions magazine, published by the ACM. He is regularly asked to participate in high-profile conferences and judged design events, including the 2013 Cooper-Hewitt National Design Awards. He has taught at the University of Texas at Austin, the Center for Design Studies of Monterrey, in Mexico, and Malmö University, in Sweden. Jon is the author of three books: Thoughts on Interaction Design, published by Morgan Kaufmann, Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis, published by Oxford University Press, and Wicked Problems: Problems Worth Solving, published by Austin Center for Design. His fourth book, Well Designed: How to use Empathy to Create Products People Love will be published by Harvard Business Review Press in November, 2014.
Leah is a design strategist for Intuit, where she works on the future of business and personal finance. She speaks and writes about techniques for spreading the reach of UX inside of organizations. Her work spans a variety of industries, including media, mobile, financial services, education, and non-profit.
Michael Ashley
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Beth is a graduate of James Madison University with a B.A. in Writing, Rhetoric, and Technical Communication. She works as a content strategist at Saforian, an interactive agency specializing in offering digital solutions for non-profit and membership-based organizations. She develops content and social media strategies for clients, manages the company’s social media presence, and heads up marketing initiatives. Contact Beth by email or follow her on Twitter.
Ilana Westerman has for the past 15 years focused on helping bring people and technology together through seamless digital experiences. At Create with Context, Ilana leads strategic research and idea generation for global Fortune 500 companies.
Ilana also shares her passion for research-driven design as a part-time faculty member at San José State University, where she has taught graduate level courses in the Industrial Systems Engineering/HFES program since 2005.
Previously, Ilana performed strategic user research at Adobe, helping envision and define future products focused on digital youth and creativity.
Prior to that, Ilana joined Yahoo! in its infancy and helped build the User Experience Research team, managing Community, Cross-platform, Mobile, and Living Room experience teams. Her group defined the strategic direction of Yahoo! with projects including Future of the Internet (3, 5, 10 years out), Platform Convergence, Internet Everywhere, What Can Be with Yahoo! Mobile, and Global Yahoo! Platform.
Joseph Dickerson
Joseph Dickerson is a writer, technologist, and user experience lead who specializes in "next-gen" experiences and products. A designer of multiple mobile and Internet applications, he has worked to make technology easier and better fo users for over a decade. The author of several books, including a primer on user experience design, Experience Matters, Dickerson is a regular contributor to many websites as well as editor of This Week in UX, This Week in Geek and The Twin Peaks Gazette. He recently completed his second book on UX, UX 101.
David describes himself as an Experience Designer, with his focus on creating products, interactions, and identities. Originally from the United Kingdom, these days this minimalist advocate can be found working on a host of digital projects in NYC.
You can check out some of David's work on his website, or catch his latest on Twitter.
Mike Maass leads an all-star team of UX writers and editors at Citrix.
Tom Schneider
Tom Schneider is a former VP of The Usability Professionals Association (Philadelphia) and the UX Partner of UX&ART (www.uxandart.com). He is the creator of UserXman; the user experience super-hero, and is currently working on a new book, UX Alchemy: Transformational UX Design. Tom studied philosophy and painting before he was hired at Boeing as an artist. There he was tasked with designing Boeing's first corporate intranet. He helped establish some of the first information architecture best practices used in Web design and continued as a Art Director, Web Designer, and user experience advocate. He has spent the past 12-plus years in the advertising industry serving clients in aerospace, transportation, hospitality, B2B, healthcare, and consumer products. While at Rosetta he helped standardize the practice of Program Architecture and experience design while focusing on personalized experiences and designing experience programs to drive users through the marketing continuum of awareness, engagement, conversion, loyalty, and advocacy. Tom spent a year in Moscow where he wrote the first of several screenplays and recently has undertaken songwriting much to the dismay of his kids; Mack, Ava, and Lydia.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Lindsay Liu leads Method's marketing team and communications initiatives globally. While at Method, she has successfully launched the award-winning 10x10 series, overseen the growth of Method’s global communication channels, and formed several partnerships with relevant media and professional organizations. Working closely with all disciplines globally, Lindsay helps craft and promote the work, thinking, and people at Method.
Mary discovered her passion for user experience while supporting and designing Electronic Health Records (EHR) at LSS Data Systems for 10 years. She found it to be a perfect way for her to put her analytical, creative and user empathy skills to use. Mary went on to join The Nerdery in 2012 as a User Experience Designer, where she can pursue her passion for UX across many platforms and industries. She specializes in UX research, information architecture and interaction design.
As an exhibit developer with degrees in anthropology and museology, Shana West has a passion for understanding people. During the two years she spent teaching high school English in Japan, Shana realized that she really wanted to reach people of all ages. She wants to tell stories that deepen and expand people’s sense of themselves, as well as the world and universe around them. Experienced in conceptual development, iterative prototype testing, content development and more, Shana recently finished work on the “Future Earth” exhibit at the Science Museum of Minnesota, which invites visitors to consider how we can survive and thrive on a human-dominated planet.
Andrew Wagner
Andrew Wagner tries to bridge the gap between programmer and UX designer. He has worked primarily in programming roles but has always contributed to the UX conversation. He currently works as a developer and consultant for Chronos Interactive, a development shop focusing on both websites and mobile apps. He also developes his own apps as Learn Brigade, LLC His current apps include:
- Notecards - Study using virtual note cards, anywhere, anytime
- Busy Bee Cafe - Contract app for a Cafe / Restaurant / Bar in Raleigh, North Carolina. It allows patrons to look up the current menus, events, articles, and updates.
Tim Todish has been working in the Web/RIA industry for more than 10 years. After cutting his teeth on HTML, ASP and SQL, he shifted his focus from back-end technologies to developing rich front-end experiences with early builds of Flex and AIR. Tim has a passion for using technology to create engaging user experiences across multiple devices.
From his years working closely with creatives and designers for companies including Meijer, Inc and Crowe, Tim has developed the unique ability to view both the technical and creative sides of any challenge. This has also honed his talent for bringing “techies” and “non-techies” together, fostering cross-cultural communication between the two.
Tim is currently working as a UX Designer for Maestro.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
John works with brilliant people who are helping accelerate the pace of engineering and science across countless disciplines. His focus has been web presentation of technical reference information—information which is used each time someone uses MathWorks software. He conducts research, creates user profiles (personas), creates task analyses and workflows, creates wireframes to illustrate information and interaction design, and conducts usability testing.
Formerly, John managed a team of User Experience designers who worked on interaction design, industrial design, and overall experience design for medical devices. He and his team have several patents for user interfaces for patient monitors. He also managed the Technical Communication group, which produces information and illustration to support device use.
He is a distinguished graduate of Bentley University’s Master of Science program in Human Factors in Information Design. He also holds a Master of Arts in Technical Communication from Boise State University. His undergraduate alma mater is Hobart College.
He is former Manager of Information Design for National Headquarters American Red Cross, Biomedical Services as well as former Manager of Information and Training for National Headquarters American Red Cross, Chapter Services Information Systems. He is a retired veteran of the United States Army.
John lives in Boston with his wife Shelley and son Ian. Three other sons—Patrick, Sean, and Ryan are pursuing their education and careers. He is an avid guitarist and music fan.
Marc Miquel
Marc Miquel is a User Engagement PhD researcher & Game Designer in Barcelona, Catalonia. He worked in the gambling industry as a user researcher and now curates darkpatterns.org with Harry Brignull in an effort to stamp out user interfaces designed to trick and improve the web. He also created the company Catalan Games to explain his Catalonia’s culture in a funny way.
Kerry is a vice president and principal analyst in Forrester's customer experience research practice and the co-author of Forrester's book, Outside In: The Power of Putting Customers at the Center of Your Business. Follow her on Twitter: @kerrybodine.
Alexis Conomos is a User Experience Consultant with Objective Digital. She has a background in human information processing and behaviour, with experience in organizational behaviour. She also holds a Bachelor of Psychology (Hons) from the University of NSW and a Masters of Organizational Psychology from Macquarie University.
James Breeze has a Masters of Organizational Psychology and his goal is to improve people's lives through improved design and usability of things. He runs Objective Asia and Eye Tracking consultancy in Singapore and SE Asia. Objective Asia was set up in Feruary 2013 and is a subsidiary of Objective Digital, a UX consultancy in Sydney, Australia. An eye tracking evangelist, he is also a Tobii Eye Tracker partner in Asia Pacific.
Objective Asia is SE Asia's only customer research consultancy sepcialising in Eye Tracking to uncover people's conscious and unconscious experiences in online and mobile UX and Usability Testing. We work in Telecommunications, Banking and Finance, Travel, Government and many more industries. Objective Asia also apply these methods in Shopper Research and Market Research in retail and FMCG contexts.
Mark Baskinger is an associate professor in the School of Design at Carnegie Mellon University who teaches courses in industrial design with an emphasis on form & interaction. His interests include exploring new paradigms for interactive objects and interpretive environments, and methodologies of design drawing and visual thinking to promote collaboration. He has published papers and articles on the language of designed artifacts, inclusive/universal design, visual “noise” in product design, tangible interaction, and methodologies of visualization.
Baskinger currently serves as a researcher with the Quality of Life Technology Engineering Research Center through Carnegie Mellon University and the University of Pittsburgh; he is a core faculty member in the Master of Tangible Interaction Design program through Carnegie Mellon’s School of Architecture (mTID), is an affiliate faculty member of the Human-Computer Interaction Institute (HCII) at Carnegie Mellon and collaborates with the /d.search-labs at the Technische Universiteit Eindhoven, The Netherlands (TU/e).
An international speaker and workshop leader, Mark also conducts Drawing Ideas®: A Field Guide to Visual Thinking courses in conference and business contexts where he makes design drawing methods and visual thinking techniques accessible to a broader audience and demonstrates strategies for using sketching to foster collaboration in design processes. His work has been featured in design publications and international magazines, and has been exhibited in numerous galleries and museums, including the Museum of Modern Art (New York), I-Space Gallery (Chicago), the Krannert Museum (Illinois) and the Regina Gouger Miller Gallery (Pittsburgh). His work is also included in the permanent art collection of the University of Illinois.
He has won numerous design awards from ID Magazine and the Industrial Designers Society of America (IDEA) and personally holds multiple product patents. Prior to joining Carnegie Mellon, Baskinger was creative director at Corchia Woliner Rhoda in New York City, and was the lead designer at the Central Park Zoo - Exhibits and Graphic Arts Dept. He also held a visiting faculty position in the School of Art and Design (https://art.uiuc.edu) at the University of Illinois (UIUC). Parallel to his appointment at Carnegie Mellon, he co-directs The Letter Thirteen Design Agency, and is a founding member of the EcoDesigners Guild of Pittsburgh.
James Torio is a solution manager for a leading global management consultancy. He has consulted for fortune 500 companies in financial services, healthcare, pharmaceuticals and insurance. He designs products that support the goals and behaviors of the people who use them.
Rishabh Dayal
Rishabh Dayal is a senior data expert for a leading global management consultancy. He has consulted for Fortune 500 companies in insurance, retail and healthcare. He specializes in analyzing large data sets and deriving meaningful insights to drive decision making.
Devan Goldstein
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UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Peter H. Jones
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Andrew Wirtanen is a Lead Product Designer at Citrix in Raleigh, NC. He is an executive council member of the Triangle UXPA, and former president of the organization. He has experience with many usability engineering and interaction design methods. Prior to joining Citrix in 2013, he worked in consulting environments for six years. Andrew holds a master's degree in Human Factors in Information Design from Bentley University. He is @awirtanen on Twitter.
Colin Butler is a graduate of North Carolina State University with an MS in Human-Computer Interaction. He believes that the key to creating a good user experience is good communication and process, but a little cleverness has been known to make a good experience into a great one.
Jordan Clayton
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There's a surprising overlap of user advocacy in journalism and experience design; Dan hopes to bring his experience in both together and help the news industry expand and adapt. He has written for publications ranging from The New York Times and Salon to I.D. and Bicycle Guide, and is a graduate of the School of Information at the University of California, Berkeley. He occasionally puts things online at twoangstroms.com.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Jayse comes to ROKKAN with years of information architecture experience, a love of problem-solving, and creates simple and usable digital experiences that are also engaging and delightful. Her previous experience includes roles at Organic Inc. and SapientNitro, where she focused on content design, natural process flows, and usability testing.
Jayse has worked with innovative brands across all industries including Food.com, The Associated Press, HGTV, Proctor and Gamble, Cathay Pacific, Wall Street Journal, Sony, Citibank, DemandWare, Kennedy Tech Group, Tidal TV, Gevity, Pedigree, Chase, and others.
She holds a B.A. in Computer Science from George Washington University and started out in database design and software programming before discovering and falling in love with user experience design. This was validated early-on in her career when she received the HIVE award at SXSW for Best User Experience and Best Web App for her work on Food.com Beta.
While adept in all user experience methodologies, Jayse specializes in research and concept design and has an uncanny ability to transform complex, abstract information into simple, visual representations. She enjoys learning about neuropsychology, working with her hands, and getting out in nature.
At Forrester, Paul leads research on customer experience strategy (B2C and B2B), organizational design and culture, and customer experience leadership structures including the Chief Customer Officer and Chief Experience Officer position. Secondary areas of focus include CRM, voice of the customer, and customer experience measurement.
Bryan Goodpaster
Bryan Goodpaster is a creative director at LPK, where he is often called upon for his non-traditional approach and strategic consultancy—helping crack wicked brand problems and strategic conundrums for many category-leading brands. Part semiotician, part psychologist, Bryan has known what you really meant by that for over 15 years.
Andrii Glushko is currently working as UX Designer at SoftServe, Inc., a leading global outsourced product and application development company. He has created high quality user interfaces to ensure optimal user experience for numerous desktop, tablet, and mobile applications by defining effective information architecture, conducting usability assessments, and heuristic evaluations, applying best practices/guidelines for different platforms. His experience includes a high percentage of healthcare projects.Andrii can be reached at [email protected].
Chuck Longanecker
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Morgan Brown is the product and marketing lead at digital-telepathy, a user-experience design company passionate about creating products, like SlideDeck, Filament, and Impress that make the Web more intuitive and compelling.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
As Principal and Managing Director in Method's New York studio, Ted drives the creative approach to projects and helps manage the office overall. Ted brings broad-based experience in the design profession and has worked in diverse industries, including consumer electronics, retail financial services, publishing, enterprise information technology, and media and entertainment.
Surrounded by architects while growing up, Ted developed a profound interest in the form, use, and meaning of the buildings and products that surround us. As an undergraduate, he studied international politics and Spanish language and literature. Earning his Masters of Design at IIT's Institute of Design, Ted brought his passion for understanding people and culture together with the careful crafting of communications, information, and user interfaces.