Contributions to UXM
2 pieces1
Book Excerpt · Crisis Engineering
The Crisis Worth Using
The five indicators of a genuinely useful crisis—and the difference between the kind that opens a window for transformational change and the kind that merely accelerates collapse. Excerpted from Crisis Engineering.
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Guest Article
When the Window Opens: A Field Guide to Crisis Seizing
Written for UXM as a companion to the episode. Not theory—what Marina actually does when she walks into a failing system with a 90-day mandate and no authority to hire. Practical, specific, and unsettling in the best way.
Ideations
1 clusterThe Useful Crisis