Dan Ross
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Gregory P. Care
Gregory P. Care is an attorney at the law firm Brown, Goldstein & Levy, LLP in Baltimore, Maryland where his practice includes disability rights. Brown, Goldstein & Levy was one of several firms that represented the plaintiffs in the National Federation of the Blind v. Target Corp. class action lawsuit that resulted in a settlement to make Target.com accessible.
David Gillis
David Gillis is an Interaction Designer at Teehan+Lax, a Toronto-based
company that helps clients define and design great user experiences in
the digital channel. There, he's done award-winning information
architecture and design work for clients like AOL, AIR MILES, John
Hancock and Virgin Mobile. David's passion for interaction design has been informed by a wide
range of interests and experiences, both academic and professional. In
school, he took a multi-disciplinary approach, combining studies in
communication, cognitive science and systems design. He holds Bachelor
Degrees in Math and English, and a Masters Degree in Information
Systems and Knowledge Media Design. Areas of ongoing interest and investigation for David are
evidence-based design (how can designers strike a better balance
between intuition and formal inquiry), participatory design (how can
designers better engage their clients and end-users in collaborative
processes), and holistic design (how can we better design experiences
that span across multiple modes, touch points and platforms). David is a regular contributor on the Teehan+Lax blog and you can follow him on Twitter @davegillis.
Steve Tengler
Steve Tengler is a Senior Director with the Honeywell Connected Vehicle group, where he oversees a global team of engineers, data scientists and designers working on vehicle monitoring solutions such as cybersecurity, prognostics, etc. Steve is a proven expert in the field of the connectivity and user experience with over twenty-five years of experience on some of the country's top automotive teams, such as OnStar, Nissan, Ford and Honeywell.
A creative technologist with a keen sense for design solutions that deliver on strategic objectives, David has close to two decades experience designing and producing digital products and services. Over the years, David has accumulated a strong track record of highly successful and innovative applications for some of the world’s most respected organizations. Clients have included Volkswagen, Louis Vuitton, Givenchy, Renault, Schweppes, Disney, Warner Music, Denny’s, HCA, Southwest Airlines, Verizon and Alcatel-Lucent. You can read more of David's thoughts on the Pull Media blog.
Jan Moorman
As principal design researcher for projekt202, Jan is responsible for both generative and evaluative user research. Figuring out how to answer design questions demands creativity and willingness to experiment with methods. Her passion for research lies in her fundamental belief that design research can lead to nonobvious insights. She pulls ideas from a diverse set of experiences and industries. Her background and work experience wander from science to art and back. She holds degrees in Fine Art and Computer Science. She has worked in analytical chemistry, software architecture, scientific visualization, performance support and interface design. She believes that the skill of research cannot be completely learned from textbooks and is excited about having the opportunity to mentor and coach students at Austin Center for Design.
With education and work experience in the fields of architecture and digital media, Eric Socolofsky has a versatile design sensibility that strongly influences his production as a developer, designer, and artist. Following an undergraduate education in architecture at Washington University in St. Louis, Eric practiced architecture in Chicago for three years. His curiosity in digital and interactive media led him to NYU’s Interactive Telecommunications Program graduate school in New York.
Since receiving his Master’s degree, Eric has experimented with a variety of work, including web, game, and user interface design and programming, interactive and generative screen-based art, and interactive spatial installations. Following a fellowship in Eyebeam's Moving Image department, Eric designed and built the comic generation tool Quickcomic.com, led the development of Gamestar Mechanic with New York City-based GameLab, and taught at New York University and Pratt University. He is now a new media exhibit developer at San Francisco's Exploratorium.
Martin has spent the past six years in the requirements definition and management space, first as CTO of Blueprint Software and now as CEO of PowerStory. Prior to that, Martin held CTO positions in other startup’s starting in 2002. Martin also has extensive experience selling and delivering large system’s integration projects while working for EDS, Accenture, and Deloitte Consulting for the first 10 years of his career. Martin was also a founder of eMersion, which was an eBusiness Consulting company which was later sold to Deloitte Consulting.
Danny Bluestone
Danny is the Founder and CEO of Cyber-Duck, a leading full service digital agency. Inspired by fusing creative, technical, and marketing expertise into a superior user experience, he established the agency in 2005. Now, they work internationally with global brands including Cancer Research Technology, The EU, and Arsenal FC. Leading Cyber-Duck, Danny continues to refine their accredited design process, drawing on lean and agile management methodologies, alongside creative R&D. He enjoys sharing expertise with enterprise, UX, and technology communities, including the UKTI, UX London, and UXPA. His digital insights have been featured in UX Magazine, Econsultancy, and Smashing Magazine.
Mike Maass leads an all-star team of UX writers and editors at Citrix.
John Ferrara
John Ferrara has worked in in user experience design since 1999, designing interfaces for websites, desktop applications, and video games. Since 2006 he's been with Vanguard, and before that did significant work for Unisys and General Electric. He's been a forceful advocate for closer connections between UX and game design at the IA Summit, EuroIA, and Games for Health. He’s the author of the new book Playful Design: Creating Game Experiences in Everyday Interfaces, published by Rosenfeld Media. His nutrition education game Fitter Critters was a top prizewinner in the Apps For Healthy Kids contest, sponsored by Michelle Obama's Let's Move! campaign. Before entering the professional world, he earned bachelor's and master's degrees in communications. Feel free to follow John on Twitter at @PlayfulDesign.
Doug Klein
Doug is an Associate Partner at Rosetta who has held leadership positions in marketing since 1995. A former Walt Disney Imagineer, he has worked in corporate marketing departments, traditional agencies and interactive agencies to build brands and integrate digital properties into cross-device multi-channel marketing campaigns that deliver breakthrough results. He is a frequent speaker, teacher and writer on the future of marketing, results-oriented enterprise marketing strategy, the interplay of digital marketing channels, customer lifecycle messaging, social media marketing, and enterprise analytics/optimization.
Christina Seong is a graduate student at the University of Washington working towards an M.S in Human Centered Design and Engineering (HCDE). While interning at Blink Interactive, she studied Metro style and worked on the design of Windows 8 Apps. She is passionate about understanding users' needs by combining her love of design and her love of art within User Experience (UX), Graphic and Web design. Find her on twitter at @xteenz.
Valentina Ferrari is a user experience designer in Seattle, Washington. She has a BS in Informatics (Human Computer Interaction) from the University of Washington Information School, and is now pursuing a M.S. in Human Centered Design & Engineering. Valentina is originally from Milan, Italy, and has been living in the United States for 6 years. You can find her on twitter at @valeaseattle.
There's a surprising overlap of user advocacy in journalism and experience design; Dan hopes to bring his experience in both together and help the news industry expand and adapt. He has written for publications ranging from The New York Times and Salon to I.D. and Bicycle Guide, and is a graduate of the School of Information at the University of California, Berkeley. He occasionally puts things online at twoangstroms.com.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Megan Geyer
Megan Geyer is an experience design professional dedicated to ensuring that all audiences of any experience or engagement are represented throughout the conception, design, and implementation of that service, product, or model. As a Lead Experience Architect at NTT DATA, Megan has worked on a variety of projects including cross-channel audience research and strategy projects, global iPad research initiatives, enterprise iPad design standards projects, and employee communication strategies for internal grassroots political activism programs. Previous to joining NTT DATA, Megan managed end-to-end user experience design projects for a number of online experiences including consumer-facing websites. Her career experience spans industries including non-profit, pharmaceutical/ health and wellness, financial, nutrition, education, and music & entertainment. Megan is a member of the NYC Usability Professionals Association. She holds a Bachelor’s degree in Psychology from Rutgers University. Megan also enjoys playing a variety of games in her free time including console games, MMORPGs, and card games.
Steve Tengler
Steve Tengler is a Senior Director with the Honeywell Connected Vehicle group, where he oversees a global team of engineers, data scientists and designers working on vehicle monitoring solutions such as cybersecurity, prognostics, etc. Steve is a proven expert in the field of the connectivity and user experience with over twenty-five years of experience on some of the country's top automotive teams, such as OnStar, Nissan, Ford and Honeywell.
Jane Pyle
For the past three years, I've been focused exclusively on designing iPhone apps for Genentech's 8000+ iPhone users. To date, I've designed 17 iPhone apps and 4 iPad apps. Designing Enterprise iOS apps has been an effective way to bypass the inflexible user interfaces of large business systems like SAP, Salesforce and PeopleSoft. Our most popular app is Peeps, used to look up employees and find a photo, location, phone, email or calendar free/busy status. Earlier this year I was fortunate to have the opportunity to design a customized, native Salesforce iPad app for use by over 7000 sales reps globally. I travelled to Turkey, Poland, France, Italy, Germany, Spain, Switzerland and China to conduct user research with over 88 sales reps. Definitely the highlight of my career, so far. I have over 15 years of design experience. Hands-on experience with all stages of a user-centered design process including: user research, sketching, user testing, wireframing, interaction design, visual design, branding, and promotion
Carissa Carter is a User Experience Designer and Executive Coach in Strategic Design Processes at Parallel Design Labs. She works with clients that range from startups to the Fortune 500 on intentionally applying design to products, experiences, and services. Prior to founding Parallel, Carissa lived in Hong Kong and led user research for the Asia market for Herman Miller. She's also been a researcher and product designer at Google and IDEO. Carissa recently authored a travel guide to Hong Kong based on sensory experiences, and she presently serves as Creative Director for Scree Magazine, an executive coach at the Stanford d.school, and an adjunct professor at Williams College.
Carissa has a MS Engineering - Product Design from Stanford University, a MS Earth Sciences from UC Santa Cruz, and a BA Geoscience from Williams College. She lives in the San Francisco Bay Area.
Carissa maintains a running flow of all types of design work at snowflyzone.com.
Twitter: @snowflyzone
Kate Kiefer Lee
This user does not have bio yet.
UX / Interaction Design professional for over 5 years at an international digital agency. Speaker on UX strategy (Euro IA, IA Summit...). Background in economics.
For more info, check www.koenatclaes.com
I am currently director of UXLabs, a UX research and design consultancy specialising in complex search and information access applications. Before founding UXLabs I was Manager of User Experience at Endeca and editor of the Endeca UI Design Pattern Library, an online resource dedicated to best practice in the design of search and discovery experiences. Prior to this I was technical lead at Reuters, specialising in advanced user interfaces for information access and search. And before Reuters I was R&D group manager at Canon Research Centre Europe, where I led a team developing next generation information access products and services. Earlier professional experience includes a Royal Academy of Engineering fellowship at HP Labs working on speech UIs for mobile devices, and a Short-term Research Fellowship at BT Labs working on intelligent agents for information retrieval.
My academic qualifications include a PhD in human-computer interaction, an MSc in cognitive psychology and a first degree in engineering, majoring in human factors. I also hold the position of Honorary Visiting Fellow at the Centre for Interactive Systems Research, City University, London.
I am currently vice-chair of the BCS Information Retrieval group and chair of the IEHF Human-Computer Interaction group.
I have spent more than 25 years working with companies developing their marketing and communications strategies. Clear Writing Solutions is a division of Mitchell Research & Communications, Inc, a market research firm has conducted hundreds of attitude and awareness surveys examining Boomer and Senior behaviors. I have a BA in journalism from Michigan State University, been published in numerous magazines and newspapers. I also wrote a chapter on mobile app use and Boomers for the book Everything You Need to Know About Mobile Apps.
Ron is a Vice President and Principal Analyst serving Customer Experience professionals at Forrester Research. He leads Forrester’s research on how to develop and execute digital strategies that unify customer experiences across touchpoints.
Sarah Doody is an NYC based user experience designer and product strategist. She works with startups to help them launch their initial product as well helping companies already in market optimize their user experiences.
Sarah publishes a popular UX newsletter, The UX Notebook. Sign up for free at: www.theuxnotebook.com
Sarah also teaching about user experience, she co-developed and taught General Assembly's first 12 week UX course. Sarah writes about user experience, design, and technology on her website, www.sarahdoody.com and can be reached on Twitter @sarahdoody.
Scott McDonald is co-founder and managing director of Modus Associates, a digital innovation and design consultancy based in New York City. A frequent industry speaker and writer, he has advised global brands including Morgan Stanley & Co., Sony, Citibank and SIRIUS Satellite Radio, among others.
Judd is the Creative Director at Denver-based digital agency Elevated Third, where he joined the company shortly after its inception in 2005. He currently oversees the information architecture and creative processes with a growing interest in messaging and content strategy.
Cyd Harrell is UX Evangelist at Code for America, where she gets to spend all day helping create better experiences for citizens. She encourages like-minded UXers to apply for the 2014 CfA Fellowship. Before its acquisition in June 2012, she was VP of UX Research at Bolt Peters in San Francisco.
Specializing in front-end development, Nick Switzer has been with Elevated Third, a Denver digital agency, since May of 2010, and is one of the leading information architects on the development team. He has over six years of experience in web development and design, with an expertise that runs the gamut of technology, arts and media. Nick’s favorite part of web development is taking creative initiative in transforming static designs into living, breathing websites. While he is skilled in a variety of web languages, Nick enjoys the complexity and flexibility of Drupal, and aspires to be a more effective part of the overall Drupal community.
Outside of work, Nick is always planning his next adventure and thrives off of all things outdoors including snowboarding and mountain biking.
Tom Broxton
Tom Broxton leads the Monetization and Devices User Experience teams at YouTube, working to balance the needs of advertisers content creators and viewers through TrueView skippable ads and other formats. Previous achievements include the recently launched AdWords for video, the self serve tool for video advertisers on the Google Display Network and Insight, YouTube’s first generation video analytics tool. He’s studied viral videos extensively and co-authored a paper on their spread across social networks (Catching a Viral Video, 2010 IEEE SIASP@ICDM). Prior to YouTube Tom worked as a designer, consultant and creative lead in the UK with organisations such as the United Nations Development Program, local government bodies, Brandwatch and UpMyStreet.com, he was a key contributor to the early versions of the BBC News Online website.
Olga Khroustaleva
Olga Khroustaleva leads the User Experience Research group at YouTube. Her team is tasked with improving the product experience for 800 million unique users who visit YouTube every month as well as YouTube's content providers and advertisers. Prior to joining YouTube, Olga was a researcher for the suite of Google's Geo products such as Google Maps and Google Earth. She joined Google after getting her Master's degree in Human Computer Interaction from the University of Michigan and brief stints working for the United Nations in Geneva and District Six Museum in Cape Town.
Stephanie Hay is a consultant specializing in content and UX. She's the co-founder of FastCustomer, founder of NovaCowork, co-organizer of the DC Lean Startup Circle, and a resident mentor at 500 Startups. Follow her on Twitter @steph_hay.
Nick Snyder is a designer and developer living in Boston, MA. He believes in creating lasting experiences through the marriage of great design and the latest technology. Nick graduated from The University of the Arts in (the always sunny) Philadelphia, PA with a Bachelor of Fine Arts. He has previously worked for Environmental Tectonics Corporation, Cheng & Tsui, and is currently a full-time front-end designer & developer at Mad*Pow. Nick is a proud urban cyclist, runner, and newly-minted minimalist. When he's not making a dent in the web, he enjoys laying in hammocks, making music, and ranting on Twitter.
Emma Reeves
Emma Reeves is a Senior Consultant for Different in Sydney. Over the last 6 years she has worked with a wide range of clients across the financial services, media and retail sectors, helping them better understand their customers through design research. Emma has a BSc in Psychology from University College London.
Sarah Richards is the Principal Designer at Different in Sydney. She completed a degree in Communication Design at Queensland University of Technology with a focus on graphic design, web design, 2D & 3D animation, digital video, user-centred-design, art and psychology. She has worked in the field of visual design in Sydney, New York and London with a focus on usability and accessibility for over 14 years, spanning across a diverse range of industries including finance, science, publishing, telecommunications, research and development, education and entertainment and has won numerous design awards for her work.
Ben Fullerton is a Director of Interaction Design in Method’s San Francisco studio. He has over 12 years of experience working in-house and at consultancies, from start-ups and large corporations. His award-winning work has spanned mobile, brand, application, strategy, product, and service design. Ben participates in the wider design community through regular writing, public speaking and educating.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Beth Koloski is a Lead Experience Architect at EffectiveUI. She has more than 12 years of experience designing user interfaces for Web-based software, leading successful projects for clients such as Orbitz, Domino’s, Red Bull and Standard & Poor’s.
Prior to joining EffectiveUI, Beth held senior interaction design roles at Crispin Porter + Bogusky, texturemedia and Foci. Beth was the Experience Design Director for the American Institute of Graphic Arts (AIGA) Colorado Chapter Board of Directors from 2005-2006, and served as the editorial assistant for O’Reilly’s book titled, Information Architecture for the World Wide Web: Designing Large-Scale Web Sites.
Additionally, Beth is a contributor to UX Magazine and speaks at industry events such as IA Summit.
Beth received her Bachelor of Arts in English from St. Mary's College of California and her Master of Arts in English Literature from New York University.
Dave is a user experience designer at The Nerdery in Minneapolis. His work within The Nerdery UX team focuses primarily on research and interaction design, working with clients that range from startups to Fortune 1000 and 500 companies. He is also a doctoral candidate finishing a PhD researching the user experience of participation in social web ecosystems. You can find him tweeting as @Dave_L_Jones.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Dr. James R. (Jim) Lewis is a senior human factors engineer (at IBM since 1981) with a current focus on the design and evaluation of speech applications and is the author of Practical Speech User Interface Design. He is a Certified Human Factors Professional with a Ph.D. in Experimental Psychology (Psycholinguistics), an M.A. in Engineering Psychology, and an M.M. in Music Theory and Composition.
Jim is an internationally recognized expert in usability testing and measurement, contributing (by invitation) the chapter on usability testing for the 3rd and 4th editions of the Handbook of Human Factors and Ergonomics and presenting tutorials on usability testing and metrics at various professional conferences.
Jim is an IBM Master Inventor with 77 patents issued to date by the US Patent Office. He currently serves on the editorial boards of the International Journal of Human-Computer Interaction and the Journal of Usability Studies, and is on the scientific advisory board of the Center for Research and Education on Aging and Technology Enhancement (CREATE).
He is a member of the Usability Professionals Association (UPA), the Human Factors and Ergonomics Society (HFES), the Association for Psychological Science (APS) and the American Psychological Association (APA), and is a 5th degree black belt and certified instructor with the American Taekwondo Association (ATA).
Jeff Sauro is a six-sigma trained statistical analyst and founding principal of Measuring Usability LLC. For fifteen years he's been conducting usability and statistical analysis for companies such as PayPal, Walmart, Autodesk, and Kelley Blue Book or working for companies such as Oracle, Intuit, and General Electric.
Jeff has published over fifteen peer-reviewed research articles and is on the editorial board of the Journal of Usability Studies. He is a regular presenter and instructor at the Computer Human Interaction (CHI) and Usability Professionals Associations (UPA) conferences.
Jeff received his Masters in Learning, Design and Technology from Stanford University with a concentration in statistical concepts. Prior to Stanford, he received his B.S. in Information Management & Technology and B.S. in Television, Radio, and Film from Syracuse University. He lives with his wife and three children in Denver, CO.
Paul Bryan is a User Experience Consultant at Retail UX in Atlanta, GA. A UX Strategist and Researcher, Bryan started designing e-commerce Web sites in 1995, in Barcelona. Since founding Retail UX in 2002, Paul’s consulting clients have included some of the most successful corporations in the world—The Home Depot, Coca-Cola, SAP, Delta Air Lines, Philips, Macy’s, Bloomingdales, Cox, and GE. He manages the UX Strategy and Planning group on LinkedIn. Paul writes short, punchy findings from his work on Twitter @paulbryan.
Jon West is the Director of Marketing and Opportunities for LC Technologies located in Fairfax, Virginia. Over the last five years, he has directed company development efforts for several companies in the Washington DC metro-area, ranging from financial investment firms to high tech engineering companies.
LC Technologies is passionate about building the world's best eye tracking hardware and software solutions. Founded in 1986 with the goal of creating an unobtrusive human-computer interface that will revolutionize the way humans interact with computers and devices, LC now operates in 40 countries. Their eye-tracking systems, are hands-off, unobtrusive, remote human-computer interfaces that provide highly accurate gazepoint prediction.
Livia is a UX designer who is focused on maintaining the core values of universal design and system-thinking for products and services. She is passionate about projects that advance the practice of accessible design in today’s rapidly changing digital world, as well as the evolving role of civic engagement and blended learning in education.
With a background in the fine arts, publishing, and advertising, she aims to preserve craft on digital channels. She has worked with many clients in the banking, mobile payments, education and healthcare industries, and enjoys working on personal projects related to storytelling and education.
Yvonne So
Yvonne is a UX/UI designer and problem solver specializing in providing innovative, user-centric interaction design solutions for web and mobile platforms.
Ted, a Director of UX with a passion for elegant design, has forged a career designing for companies large and small - from Fortune 500 companies to fresh, up-and-coming startups. He is a big proponent of the Ruby language, User Experience, and building simplistic and engaging interfaces.
Ted is also a graduate student at UMBC in the Human-Centered Computing program, where he focuses his research on designing software for the cognitively impaired; he believes in building software that is accessible and affordable for all users.
When he's not creating new interfaces, Ted is an avid mountain biker and rock climber. He always starts his day armed with a cup of coffee behind a desk of vicious plastic dinosaurs and howling monkeys.
Scott Plewes is an expert in user experience design, user research, and incorporating the voice of the customer into product design. As Vice President of User Experience Design at Macadamian, Scott has almost 20 years of experience in the field of user interface design, working in both the public and private sector. Scott's experience design skills cover the spectrum from desktop, web, and mobile user interface design through to command line interface and telephony interface design.
Avi (@xgmedia) is the owner of IoT News Network, an independent resource for the Internet of Things. He is a longtime interactive and web design professional with thirteen years of experience. The author of Design-It-Yourself: Web Sites (Rockport Publishers, 2003), Avi has published several articles about user experience, he is an avid enthusiast of technology and is often invited to speak about emerging design and UX trends. Avi is currently working as an Independent UI/UX Consultant at his studio, XG Media.
Michael merged his skills in graphic design and multimedia into a career in User Experience Design after graduating with a B.S. in Jazz in 1989. He has delivered projects for clients including Kenneth Cole, Merrill Lynch, Apple, Time Warner, NFL Properties, AOL, Toshiba and W&R Grace. He has spent the last 20 years designing great experiences. Visit his UX Blog, his website, or follow him on Twitter.
Paul is a graphic designer turned digital when he began developing infographics for US Air Force intranet sites in 1997. Since then, he has developed interactive products for clients that include Universal Orlando, Avaya, Verizon, and Turner Sports. Currently, he is a UX and Design Strategist for Captive UX based in Atlanta Georgia. Paul enjoys analyzing and writing about how current trends affect future technology. He is married and has three teenage children who help provide key insights on emerging trends.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
John Ferrara
John Ferrara has worked in in user experience design since 1999, designing interfaces for websites, desktop applications, and video games. Since 2006 he's been with Vanguard, and before that did significant work for Unisys and General Electric. He's been a forceful advocate for closer connections between UX and game design at the IA Summit, EuroIA, and Games for Health. He’s the author of the new book Playful Design: Creating Game Experiences in Everyday Interfaces, published by Rosenfeld Media. His nutrition education game Fitter Critters was a top prizewinner in the Apps For Healthy Kids contest, sponsored by Michelle Obama's Let's Move! campaign. Before entering the professional world, he earned bachelor's and master's degrees in communications. Feel free to follow John on Twitter at @PlayfulDesign.
As a Lego-loving child, Jamie dreamed of being an architect. Now, instead of houses, she creates digital structures to support health behavior change, research and decision making, consumer engagement, and more. As an Experience Designer for Mad*Pow in Boston, Jamie looks to change the world through research-driven design. Some of her clients include the Informed Medical Decisions Foundation, Healthrageous, WellPoint, New England Journal of Medicine, and Aetna.
Prior to joining Mad*Pow, she built her research and design chops in Philadelphia working at Digitas Health and Messagefirst, addressing client needs in healthcare, technology and higher education. She holds a B.S. in Information Systems and an M.S. in Library and Information Science from Drexel University. She occasionally tosses around the idea of getting a PhD, but for now work at Mad*Pow is more than educational enough.
When not busy doing design, she can be found thinking, presenting, and chatting about it locally at Boston UPA and Boston CHI, and globally at the IA Summit, Interaction, and other conferences.
Megan Grocki
Megan bakes the best brownies on the planet. The end. Actually, that's just the beginning. Sassy, smiling and straightforward, Megan’s a senior member of Mad*Pow’s experience design team. With over 15 years of experience in research and experience design, Megan specializes in helping clients discover the attitudes, intents and behaviors of their users and understand what is truly important to them. By being the ultimate user advocate, she is able to improve the organization and presentation of content and refine the messaging in a way that rings true with the audience(s) and meets business goals. She has worked with clients including Bank of America, Aetna, Constant Contact and McKesson to sharpen their understanding of their audiences and design new digital experiences steeped in rigorous research and design thinking. She has been able to flex her marketing strategy muscles, creating new brand identities and developing clear and meaningful strategies for evolving brands. Until recently, Megan was also the mastermind behind Mad*Pow’s marketing strategy. From evaluating market conditions to directing digital marketing and social media strategies, Megan guided the marketing direction for all our events and promotional activities while collaborating with sales to support them in generating maximum buzz. Now that she has passed the Marketing torch, she is happy to wear just one hat as Experience Design Director. Prior to Mad*Pow, Megan served as marketing manager with Momenta as well as senior product manager and user interface manager at Bottomline Technologies. Megan holds a BA from the University of New Hampshire and is always seeking to continue her education by attending conferences, seminars and reading her weight in UX books. She is a founding member of the NHUPA. Her speaking gigs have included Refresh Boston, the 2010 IA Summit in Phoenix, the 2010 Usability Professionals' Association International conference in Munich, 2010 UPA Boston and Interaction11 in Boulder. In addition she served as IxDA’s Interaction12 conference program director. A die-hard tennis fan, Megan enjoys traveling the world, splashing in the waves at her favorite local beach and coffee shop-hopping around town with her husband and two young children. Megan is on Twitter at @megangrocki.
Matt Holland is an adept Web developer with experience across a wide range of software, operating systems and development languages. He is especially well suited for fast-paced environments that require the ability to effectively interface with multiple departments and stakeholders. Matt is currently the lead front-end developer for Siteworx and manages front-end code and quality for large, scalable CMS driven websites.
Kevin Stakem
Kevin Stakem is an accomplished software systems architect and development manager of projects ranging from custom applications to Enterprise Web Content Management systems. His experience spans 17 years of application and website development which has centered on Internet and World Wide Web products and websites. Kevin’s diverse technical background ranges from Commercial Off-The-Shelf ("COTS") software products to Enterprise E-Commerce solutions and Enterprise Content Management systems. Kevin also excels at recruiting and retaining talent, as demonstrated by the successful teams of forward-thinking development staff he has assembled. In his current role as Technical Director, Kevin manages teams of development resources with expertise across a multitude of web-centric technologies. The primary focus of Kevin's group is on content management solutions and technology integration. He is continually expanding these areas of expertise to offer a broad range of strategy, consulting, development, and integration services. Kevin also brings a wealth of hands-on experience in designing, developing, and integrating technology solutions, and is instrumental in navigating technical hurdles, communicating technical expectations, and managing client communications on every project he is involved in. His abilities to understand a client’s business goals and help map those into technical solutions are keys to his project successes.
Lindy Roux
As the Principal Content Strategist at Siteworx, Lindy is responsible for articulating, guiding, and overseeing the various content services that we deliver, including content audits and strategy sessions, migration planning, taxonomy development, content definition, modeling, and creation. She has over 15 years of experience defining, creating, and managing engaging digital experiences that resonate with required audiences and drive conversion, helping to meet business and user goals. Lindy has worked on a broad range of projects including enterprise-level websites, intranets, e-commerce sites, experiential microsites, online communities, mobile sites and applications, and email and social media campaigns, across a number of verticals, including retail, telecommunications, consulting, healthcare, banking, insurance, pharma, and food. When not busy facilitating strategy or brainstorming sessions, Lindy can be found evangelizing content strategy and talking about our content-centric approach to user experience. Recent speaking engagements include a workshop on Responsive Design at User Focus 2012; a panel on mobile content strategy at Content Strategy Applied 2012; and a workshop on multi-channel content strategy at a Content Mavens Meetup.