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Michael Grossman

Executive Director | UBS Wealth Management Americas

Michael merged his skills in graphic design and multimedia into a career in User Experience Design after graduating with a B.S. in Jazz in 1989. He has delivered projects for clients including Kenneth Cole, Merrill Lynch, Apple, Time Warner, NFL Properties, AOL, Toshiba and W&R Grace. He has spent the last 20 years designing great experiences. Visit his UX Blog, his website, or follow him on Twitter.

UX Lx 2012 Conference Coverage

A look back at the speakers and highlights of UX Lx 2012 from Lisbon, Portugal.

Article by Michael Grossman

June 27, 2012

9 min read

Mark Hurst Talks About Listening

Customer Experience, Internal Company Dynamics, Interviews, Personal and Professional Development, Strategy, The Business of UX, Usability

Getting companies to care about good experiences by bringing them into the conversation with users.

Article by Mark Hurst, Michael Grossman

April 13, 2010

19 min read

Change Blindness

Design, Product design, Psychology and Human Behavior, Research Methods and Techniques, User Reported Feedback

What are you paying attention to, and what are you missing?

Article by Michael Grossman

January 18, 2010

2 min read

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