Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Home ›› Business Value and ROI ›› 6 Key Questions to Guide International UX Research ›› UX Designers Should Make Games

UX Designers Should Make Games

by John Ferrara
4 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

Designing a successful game is all about creating a valuable experience—an area where UX practitioners naturally excel.

This May I went to the annual Games for Health conference in Boston. It was my second time going in as many years, and once again I left feeling invigorated and awash with fresh ideas. There were discussions and demonstrations of applications designed to make public health data more comprehensible, improve the benefit of physical therapy, train first responders, help veterans manage post-traumatic stress, and crowdsource gene analysis.

These were highly innovative designs, representing entirely new ways for people to interact, learn, connect, and heal. I regard Games for Health as one of the best user experience conferences that I attend, despite the near total absence of user experience designers.

We’re Needed

Today there’s immense interest in games that can improve health, promote social change, educate, and build communities. I believe that our practitioner community has a critical set of skills to bring to the broad discussion over how games can achieve great things in the real world—precisely because the most common and significant problems of these efforts have been in their design.

On one level, design issues keep many games that are intended to serve real world purposes from being fully successful. A study published in Pediatrics earlier this year, for example, examined five commercial exercise games, and found that none actually increased physical activity among players. I believe these problems are attributable to faults in their design.

Wii Fit, for example, lets players self-select which individual exercises they feel like performing, and after each is completed it returns them to a menu to select another. This creates too much downtime between routines as the player navigates, offers opportunities to drop out of the game, and leaves too many choices in the player’s hands when many do not have a good model for how to choose. A better design would ask players only how much time they have to exercise, and then automatically build a program based on that timebox and the player’s personal history.

Our Core Skills Add Value

Design considerations like the context of use, efficiency of navigation, complexity of decision-making, and mental models are native concerns of UX designers. Additionally, simple testing, one of our core competencies, would allow issues like what I’ve described above to be discovered, but is under-practiced in game design. Our skills become especially relevant in games intended to affect the real world, and UX designers can play an important role in making these games more effective at the things they set out to achieve.

On another level, many games—especially those designed under the banner of “gamification”—don’t work because they don’t value the quality of the experience and tend to rely on superficial elements like points and leaderboards. These products often aren’t even created by game designers, who are generally content to pursue their work in the lucrative pure entertainment sector. The dearth of skilled designers working on games for real-world impact is a gap that UX practitioners can fill, because our experience is in experience. User-centered design is closely related to the player-centric thinking that’s the hallmark of all good games.

If our central concern is with the quality of interactive experience, then there’s no reason why games, which can satisfy people so richly, should be excluded. Games themselves are valuable experiences. When we sit down to play a game, we fully engage our consciousness to surmount a difficult challenge. We learn and acquire new skills at a fast pace. We apply strategic thinking, exercise creativity, and seek out the most efficient solutions to problems. We develop and deepen relationships with other people taking part in the play. We enjoy ourselves and then reflect fondly on the experience when it’s over. Our ability to deliver these experiences to people could vastly enhance the relevance of our field.

I want to be careful to say here that I’m not suggesting the UX design community is presently ready to just sit down and start making games. Instead, I’m encouraging practitioners in our community to start acquiring a new set of skills that will allow us to incorporate game design into our toolkit as a competency that we can enlist to solve real problems.

How to Get Started

One of the best ways to get introduced to the work being done in games with real-world applications is by attending the great conferences dedicated to the subject. There are several throughout the year:

  • Meaningful Play: October 18-20 2012; Lansing, Michigan—A research-based perspective on serious games in general. I’ll be presenting a keynote this year, so please come and introduce yourself!
  • Games for Health Europe: November 5-6 2012; Amsterdam—Demonstrations and discussions of health games and contests for “best game” awards.
  • Games for Change @ GDC: March 25-29 2013; San Francisco—The game industry’s largest professional conference features a summit dedicated to games for social impact.
  • Games for Health: Summer 2013; Boston—The American version of the health games conference, with an awesome giant game demo tent.
  • Games + Learning + Society: Summer 2013; Madison, Wisconsin—A research-based conference dedicated to educational games.
  • Games for Change: Summer 2013; New York City—A showcase of games intended to make a meaningful social impact, with “best game” awards.

So, UX designers, attend these conferences and help to shape the discussion of how games can affect the real world. You have very valuable skills and expertise to contribute, and you can make a real difference in the success of these efforts. At the same time, you’ll gain exposure to truly innovative designs within a sibling component of human-computer interaction. It’s an opportunity to broaden our design toolkit and discover entirely new ways to approach problems.

Everyone involved has everything to gain.

 

Domino illusion image courtesy Shutterstock

post authorJohn Ferrara

John Ferrara
John Ferrara has worked in in user experience design since 1999, designing interfaces for websites, desktop applications, and video games. Since 2006 he's been with Vanguard, and before that did significant work for Unisys and General Electric. He's been a forceful advocate for closer connections between UX and game design at the IA Summit, EuroIA, and Games for Health. He’s the author of the new book Playful Design: Creating Game Experiences in Everyday Interfaces, published by Rosenfeld Media. His nutrition education game Fitter Critters was a top prizewinner in the Apps For Healthy Kids contest, sponsored by Michelle Obama's Let's Move! campaign.  Before entering the professional world, he earned bachelor's and master's degrees in communications. Feel free to follow John on Twitter at @PlayfulDesign.

Tweet
Share
Post
Share
Email
Print

Related Articles

Curious about the next frontier in AI design? Discover how AI can go beyond chatbots to create seamless, context-aware interactions that anticipate user needs. Dive into the future of AI in UX design with this insightful article!

Article by Maximillian Piras
When Words Cannot Describe: Designing For AI Beyond Conversational Interfaces
  • The article explores the future of AI design, moving beyond simple chatbots to more sophisticated, integrated systems.
  • It argues that while conversational interfaces have been the focus, the potential for AI lies in creating seamless, contextual interactions across different platforms and devices.
  • The piece highlights the importance of understanding user intent and context, advocating for AI systems that can anticipate needs and provide personalized experiences.
Share:When Words Cannot Describe: Designing For AI Beyond Conversational Interfaces
21 min read

Uncover the dynamic landscape of UX design as artificial intelligence continues to reshape the field. With automated tools revolutionizing our roles, what does the future hold for designers?

Article by Michal Malewicz
The End of Design?
  • The article explores the impact of AI on UX design, questioning the future role of designers as automated tools become more prevalent.
  • It highlights the historical evolution of UX design and the commodification of design roles, emphasizing the shift from creative problem-solving to efficiency-driven practices.
  • It emphasizes the need for future designers to be generalists with strong decision-making skills, capable of leading projects and maintaining creativity in an AI-driven landscape.
Share:The End of Design?
9 min read

Discover how digital twins are transforming industries by enabling innovation and reducing waste. This article delves into the power of digital twins to create virtual replicas, allowing companies to improve products, processes, and sustainability efforts before physical resources are used. Read on to see how this cutting-edge technology helps streamline operations and drive smarter, eco-friendly decisions

Article by Alla Slesarenko
How Digital Twins Drive Innovation and Minimize Waste
  • The article explores how digital twins—virtual models of physical objects—enable organizations to drive innovation by allowing testing and improvements before physical implementation.
  • It discusses how digital twins can minimize waste and increase efficiency by identifying potential issues early, ultimately optimizing resource use.
  • The piece emphasizes the role of digital twins in various sectors, showcasing their capacity to improve processes, product development, and sustainability initiatives.
Share:How Digital Twins Drive Innovation and Minimize Waste
5 min read

Tell us about you. Enroll in the course.

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and