Article No. 1952 | July 28, 2021
Exploring ways to improve customer experience might be difficult, especially under current challenging circumstances. Nevertheless, a time-honored way to boost productivity and find new opportunities is to map the current state of the business and reflect on potential inefficiencies. In this article, you will discover the necessary tools to analyze the current state of your business, how to strategically approach organizational change and why it is crucial to adopt a growth mindset.
Article No. 1778 | June 19, 2020
As it stands today, consumption of content is at an all-time high, and it’s on its way upwards.
Article No. 1683 | June 1, 2017
A book excerpt from the book by Christopher Noessel: Chapter 12: Utopia, Dystopia, and Cat Videos
Article No. 1673 | February 17, 2017
We are happy to announce the winners of the 2016 UX Magazine Awards. This program recognizes excellence in products, teams, and services, and aims to bring valuable lessons from these leading examples of mastery in UX to the broader community. See the list of winners below and check out uxmag.com in coming months for a more detailed articles of every winning entry!
Article No. 1609 | April 27, 2016
To architect the experiences of tomorrow, you must first design the interactions of today. But it is not enough to look in front of you—you must look ahead to the future.
Article No. 1603 | April 15, 2016
In the Experience of Things, everything that we use and interact with in our daily lives is starting to build a computing mesh around us.
Article No. 1599 | April 8, 2016
Powerful service partnerships are beginning to emerge that are able to better respond to changes in customer needs, desires and expectations.
Article No. 1590 | March 18, 2016
When designing your own Slack bot, you need to keep three UX considerations in mind: discovery, onboarding, and basic interaction.
Article No. 1562 | December 30, 2015
UX Magazine contributors give us their predictions for the trends and developments that will shape experience design in 2016.
Article No. 1552 | October 15, 2015
The design work that has made so many of us fat and happy is about to change—exciting and challenging work ahead.
Article No. 1550 | October 12, 2015
We're moving out of the industrial age and into an era marked by a focus on service design, giving UXers a chance to expand and deepen their offerings.
Article No. 1547 | October 5, 2015
The lead designer from Looksery—Snapchat's recent acquisition—explains how user testing led to the creation of an app people can't get enough of.
Article No. 1537 | September 14, 2015
In an age when we've got more content than we know what to do with and we can access it whenever we want to, what makes the television experience relevant?
Article No. 1533 | September 3, 2015
The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value ... like Sphero's BB-8 Star Wars toy.
Article No. 1532 | September 2, 2015
As technology and experience design both continue to gain influence over our lives, it's crucial that we understand what we mean when we say what we say.
Article No. 1530 | August 31, 2015
Humanized computer interactions are familiar to users and can save them time, all while deepening the concept of brand marketing.
Article No. 1528 | August 27, 2015
A review of Fitbit Flex—the popular piece of wearable technology that tracks your physical activity—finds the useful device hamstrung by a few design flaws.
Article No. 1524 | August 20, 2015
No-infrastructure, no-server mobile development can bring your product to market faster and at lower costs, but there are drawbacks to consider.
Article No. 1523 | August 18, 2015
Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.
Article No. 1517 | August 4, 2015
Our changing relationship with content and mobile technology is signaling the end of web design as we know it—something that gives us all a lot to think about.
Article No. 1513 | July 28, 2015
How Microsoft Kinect and an open-minded approach to natural user interface design turned a portfolio review into a memorable interactive event.
Article No. 1504 | July 13, 2015
With recent innovations in efficiency, speed, accessibility, theory, strategy, and code, web design is still a vibrant part of experience design.
Article No. 1502 | July 7, 2015
In an excerpt from The Simplicity Cycle, author Dan Ward explains how to leverage complexity and simplicity to achieve goodness in design.
Article No. 1460 | July 3, 2015
Five questions to answer when building your omni-channel customer experience.
