Business Value and ROI

A vital part of doing any fixed scope or priced work is the proposal - here's some tips that might help.

Start by noticing problems and inconveniences in your daily life, and the lives of people around you.

Why the successful companies of tomorrow are investing heavily in product design today.

Is there a trusted tool or method available to verify the feedback that you have received?

The coronavirus pandemic has generated tremendous uncertainty for businesses. But while the scale of the crisis is new, uncertainty itself is not—it's a natural condition of doing business, and numerous tools exist to quantify and mitigate it.

The people developing AI are transforming how we think. Here's how empathy plays a role.

Your intuition is your best bet in helping you focus on glaring warning signs for your upcoming project with a new client.

The cynic in me wants to flag businesses as pushing free-product-offers (to businesses in crisis), that are really self-serving acts of PR or product trial.

Branding is dead? Hardly. It’s stronger than ever, but that doesn’t change the fact that a crummy interaction completely undermines even the most inspiring brand promise.

There’s a ton of noise, promises and exaggerations flying around. Here's a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

While the telco industry faces many challenges, conversational AI can help alleviate some of these challenges. A virtual agent built on the right technology can automate much of the mundane work associated with customer service while enhancing the parts that already work well, writes Henry Vaage Iversen, CCO & co-founder, boost.ai.