Article No. 1711 | January 29, 2020
When people with disabilities can’t access a website like others can, they naturally feel excluded. Given our ever-increasing dependence on technology, no one should feel irrelevant or isolated from technology.
Article No. 1710 | January 16, 2020
Branding is dead? Hardly. It’s stronger than ever, but that doesn’t change the fact that a crummy interaction completely undermines even the most inspiring brand promise.
Article No. 1708 | January 9, 2020
On the anniversary of her birth, we remember one of the most important women in science history, and celebrate the life and work of Ada Lovelace, the first computer scientist.
Article No. 1706 | December 31, 2019
“The rise in hiring conversational designers seems to be happening at a much faster clip than when companies started hiring internal UXers 10 years ago”
Article No. 1705 | December 11, 2019
There’s a ton of noise, promises and exaggerations flying around. Here's a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.
Article No. 1700 | November 26, 2019
Imagine a world in which AI researchers, visionaries, venture capitalists, and startup founders are predominantly female.
Article No. 1704 | November 15, 2019
While the telco industry faces many challenges, conversational AI can help alleviate some of these challenges. A virtual agent built on the right technology can automate much of the mundane work associated with customer service while enhancing the parts that already work well, writes Henry Vaage Iversen, CCO & co-founder, boost.ai.
Article No. 1701 | November 12, 2019
Because the outcome of an AI system is dependent on the information it’s trained on, ensuring a system presents a nuanced perspective can be tricky.
Article No. 1703 | November 1, 2019
AI chatbot technology is now opening up to human resource departments ripe for intelligent automation. A recent survey found that eight out of 10 businesses have already implemented or plan to adopt AI as a customer service solution by 2020.
Article No. 1698 | August 14, 2019
We are in the midst of a major social transformation — moving many of our day-to-day activities from physical places to information-based places that we experience on our phones and computers. The central question of this book is: How can we design these information environments so they serve our social needs in the long term?
Article No. 1696 | March 21, 2018
Chapter 3 "Build Agendas Out of Ideas, People, and Time" dives into the intricacies of planning and executing a successful and productive meeting.
Article No. 1686 | June 29, 2017
A thought through guide to making your portfolio the one that will be noticed.
Article No. 1682 | May 25, 2017
A lot of design-capable businesses have to ask themselves whether to create an in-house team or invite an external agency. But must that be an OR?
Article No. 1673 | February 17, 2017
We are happy to announce the winners of the 2016 UX Magazine Awards. This program recognizes excellence in products, teams, and services, and aims to bring valuable lessons from these leading examples of mastery in UX to the broader community. See the list of winners below and check out uxmag.com in coming months for a more detailed articles of every winning entry!
Article No. 1662 | July 27, 2016
It should be no surprise to any contemporary UX Designer that a flat, minimalist design trend has emerged over the past few years.
Article No. 1657 | July 15, 2016
Four e-commerce Homer Simpson moments, and how they were rectified leveraging customer experience insights
Article No. 1633 | June 9, 2016
Considering user experience as a balance between chaos and order allows us to see the UX debates of the past in proper context.
Article No. 1624 | May 23, 2016
You may have heard the term Human Condition in various contexts. Broadly, it is a vague and all-inclusive notion about being human.
Article No. 1620 | May 16, 2016
Algorithms are based on past behaviors—what you liked, what you purchased, what you clicked. Making predictions on past behaviors doesn’t take into account what is essentially human.
Article No. 1609 | April 27, 2016
To architect the experiences of tomorrow, you must first design the interactions of today. But it is not enough to look in front of you—you must look ahead to the future.
Article No. 1605 | April 19, 2016
Visual design is not all there is to design, but it's an important part of a well-thought-out product.
Article No. 1604 | April 18, 2016
For an enterprise product to achieve the greatest success, companies should deliver an experience for users that meets the same standards evident in consumer products.
Article No. 1603 | April 15, 2016
In the Experience of Things, everything that we use and interact with in our daily lives is starting to build a computing mesh around us.
Article No. 1601 | April 13, 2016
Using the abilities from both design and development teams provides a certain edge that is impossible without collaboration.
