Janice (Ginny) Redish has been helping clients and colleagues with content strategy, writing for the web, plain language, and other aspects of UX for many years.
Ginny's book, Letting Go of the Words – Writing Web Content that Works, gets raves from Amazon reviewers and blog writers. Ginny is also co-author of two of the classic books on usability techniques and has been called the “mother of usability.”
Ginny holds a Ph.D. in Linguistics from Harvard University and works from Bethesda, Maryland, USA.
For more insights from Ginny, to download two chapters of Letting Go, and to contact her, visit www.redish.net.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Jeff Gothelf is the author of the upcoming (2012) O'Reilly book Lean UX: Getting Out of the Deliverables Business. He is a user experience designer, frequent public speaker and blogger based in metro NYC. Jeff has spent his career designing elegant, efficient and sophisticated products for clients big and small. He is currently the Director of User Experience at TheLadders.com where he helps jobseekers and recruiters make meaningful connections with each other. Previously Jeff helped shape the designs of AOL, Webtrends and Fidelity. Jeff publishes his thoughts on his blog and on Twitter.
Catalina is a hybrid user experience designer and researcher who has collaborated with creative departments in companies across the US, Europe, Canada and Southamerica in the area of user-centered product development. She has also served as adjunct faculty, speaker, and author in different design and research related contexts. Her professional engagements include projects with Intel Corporation, the LEGO Group, Nickelodeon and Yahoo! Inc.
Ken Yarmosh is the Founder & CEO of savvy apps. He is the brains behind multiple chart-topping mobile applications with honors ranging from Apple's prestigious Editor's Choice to the Webby Award.
His full-service mobile agency savvy apps helps big brands like the NFL Player's Association, as well as mobile-focused startups such as Homesnap, build their mobile apps on iOS, Android, and other mobile platforms. Ken also regularly speaks about application design & development, as well as the future of mobile at outlets ranging from Bloomberg TV to Google.
Austin Brown is a Product Manager of Android products at MapQuest. Previously, he was employed as a User Experience Designer for mobile products at MapQuest - specifically the redesign of MapQuest's core navigation apps on iOS and Android, and follow on features and enhancements post-launch.
Prior to his tenure at MapQuest, he was a User Experience Designer at EffectiveUI where he was responsible for designing digital interactions and experiences for clients such as Microsoft, Boeing, and Navy Federal Credit Union. Before joining EffectiveUI, Austin lived and worked in Hong Kong as an industrial design intern for VTech Communications, where he helped design consumer electronic devices for the European market.
Austin received his Bachelor of Fine Arts in Industrial Design from the Savannah College of Art and Design and he is a speaker for industry events such as the Interaction Design Association (IxDA) Interaction conference.
When he isn’t designing useful, usable and desirable interactions for clients, he can be found rock climbing and snowboarding in Colorado’s mountains.
Richard Anderson is a 'user experience' practice, management, and organizational strategy consultant with international management, cross-organizational development, and more than 20 years of experience. He started and directed the Experience Center at Viant, as well as the User Research & Experience Strategy discipline at Studio Archetype and Sapient, and has held and supported other management roles in an assortment of companies. Via various consulting, advisory, and employment roles, and his workshops, courses, conference programs, and more, he has helped move 'user/customer experience' into a position of greater influence in numerous companies. At CHI 2007, Richard received SIGCHI's Lifetime Service Award for extensively facilitating and spreading the development of the field via his leadership contributions to BayCHI and to other chapters of SIGCHI around the world. He was Co-Editor-in-Chief of interactions magazine from 2008 through 2010.
Richard can be followed via Twitter @riander and Riander Blog.
Avi (@xgmedia) is the owner of IoT News Network, an independent resource for the Internet of Things. He is a longtime interactive and web design professional with thirteen years of experience. The author of Design-It-Yourself: Web Sites (Rockport Publishers, 2003), Avi has published several articles about user experience, he is an avid enthusiast of technology and is often invited to speak about emerging design and UX trends. Avi is currently working as an Independent UI/UX Consultant at his studio, XG Media.
I lead Accenture Studio for Experience Design. With a diverse background and passion for the many ways people interact with technology, my expertise lies in creating intuitive and desirable experiences that utilize deep insight into user behavior and psychology.
Say hi on Twitter @sachendra
Lindsay Liu leads Method's marketing team and communications initiatives globally. While at Method, she has successfully launched the award-winning 10x10 series, overseen the growth of Method’s global communication channels, and formed several partnerships with relevant media and professional organizations. Working closely with all disciplines globally, Lindsay helps craft and promote the work, thinking, and people at Method.
Hana Schank
Hana Schank has been in Information Architecture for 14 years. She began her career at Andersen Consulting where she designed an award-winning interactive training program, and went on to work on designing the first website for CBS News. As the first hands-on Information Architect at OgilvyInteractive, Hana helped to establish a detailed documentation methodology and information architecture process which led to successful engagements for several clients who were designing and building sites for the first time. In her role as Director of Information Architecture at Zentropy Partners, she developed an IA process for the global organization, as well as leading the information architecture development for a range of high profile clients. Hana founded Collective User Experience in 2003, and now oversees all IA and UX work in addition to working directly with a range of clients to help make their web sites and applications more usable. Hana and several of the team members from CollectiveUX blog about IA in the real world at beautifulbutdumb.blogspot.com. She has finally broken down and started tweeting @hanaschank. Hana lives in Brooklyn, NY.
Back in 2004, Cahlan Sharp was planning on being a dentist. After working as an editor for online high school courses, however, he became fascinated with web technology. A year and a half later, he had taught himself the basics of web markup, Flash, PHP, and was working as a multimedia developer for a global non-profit organization. Cahlan has been building internet experiences since then, and is currently an entrepreneur and web engineer. He has taught various university classes and corporate workshops on web technologies.
Cahlan began a consulting company that placed fourth among student-run business in the state of Utah. He received his Master's degree in Instructional Psychology from Brigham Young University in 2010, and continues to build businesses as well as web products.
In late 2011, Cahlan joined Undrip, a social media technology company.
Cahlan is a married father of three and speaks Portuguese, Spanish and English.
Tim Todish has been working in the Web/RIA industry for more than 10 years. After cutting his teeth on HTML, ASP and SQL, he shifted his focus from back-end technologies to developing rich front-end experiences with early builds of Flex and AIR. Tim has a passion for using technology to create engaging user experiences across multiple devices.
From his years working closely with creatives and designers for companies including Meijer, Inc and Crowe, Tim has developed the unique ability to view both the technical and creative sides of any challenge. This has also honed his talent for bringing “techies” and “non-techies” together, fostering cross-cultural communication between the two.
Tim is currently working as a UX Designer for Maestro.
I'm a Product Experience consultant, speaker, author, husband, and father of two beautiful girls, living in Bristol, UK. Recently, I co-founded Analog Coop and Mapalong.
I've previously worked as a UX consultant for RIM, Visa, Nokia and Vodafone. I've also been head of UX for BT Vision. A senior commercial manager for digital TV at Virgin Media, where I led the design of video on demand, and personal video recorder services used by millions of people.
Most recently, I spoke at UX Bristol and Agile Cambridge. I've published on 52 Weeks of UX, and UX Booth. I've had the pleasure of featuring in Simple and Usable by Giles Colborne. This is where I share my thoughts - alancolville.org.
When I'm not designing, you might catch a glimpse of me biking up mountains or running down them, not necessarily sequentially.
Lis is an independent consultant in Strategy & User Experience with extensive experience in website strategy design, interaction design and information architecture. She works with clients on many different levels ranging from Fortune 500 businesses to startups. Most recently she's had the amazing opportunity to work as a part of the 8coupons team as their Chief Experience Officer. In this role, Lis is not only responsible for the user experience design of the product, but also works to integrate user experience design methodologies and thinking into our product development and strategy. While partnering with 8coupons, she has also had the pleasure of working with Naviscent on the user testing and analysis of 3 high profile entertainment mobile sites. Before these opportunities she had the chance to work as part of the LBi team, doing taxonomy work for their well known search engine client, and has also recently worked with Moment Design, Inc on the creation of a high profile sports and entertainment iPad application, the redesign of their sports & entertainment client, as well as additional site redesigns and updates. With each client Lis works to make user experiences more pleasant and enjoyable.
Before going independent, Lis worked with industry leader Weight Watchers International to create and enhance their online product. Prior to moving to New York, she spent time in San Antonio, where she worked as a User Experience strategist for the United Services Automobile Association (USAA), a Fortune 200 financial services company focused on serving the United States Military and their families. There Lis lead a team of information architects and graphic designers in a 4500 page redesign and was also responsible for defining 18 – 24 month strategic visions for the website. Before working in the user experience industry, she was a web programmer at national insurance leader The Hartford Financial Services Group based in Hartford, CT. In order to stay active and contribute to the user experience community, Lis volunteers as a local leader for the Interaction Design Association New York City chapter.
Lis' undergraduate degree from the University of Connecticut is in business; more specifically Management Information Systems.
Andrew Turrell lives in Los Angeles and is Director of User Experience at RED Interactive Agency. He is also an adjunct professor of Interaction Design at the University of Baltimore M.S. in Interaction Design and Information Architecture program. Andrew has also earned his M.S. from that program.
Previously, he was the Director of User Experience at Trippy.com, and has worked at several design companies, leading web and mobile projects for clients such as PayPal, AOL, Sprint, US News and World Report, Sears, USA Today, and others.
Follow Andrew on Twitter: @andrewturrell, or check out his LinkedIn profile.
Jeremiah Lee Cohick is a software developer with a design and product background. He currently works at Fitbit helping developers make the world a healthier, happier place. He can be reached on Twitter @JeremiahLee.
Chris Detzi is an accomplished user experience professional with over 15 years of experience spanning design, user research, and business strategy. He’s lead a number of large design and research programs throughout his career as both a consultant and employee of Fortune 500 companies. Chris has also successfully built and integrated design teams into organizations and has a deep appreciation for what it takes to achieve success. His professional interests lie in design strategy, design research, and information design, though he’s also an award winning Information Architect.
Prior to joining EightShapes, Chris worked at telecom Sprint-Nextel, where he built user experience teams and integrated design techniques into the organization. He also lead many large-scale customer facing and internal redesign efforts, including several web self-service applications and customer care systems used by both customers and support teams.
These experiences, along with Chris’ collaborative and diplomatic style, led him to facilitate the workshop Difficult Conversations in Creative Environments with Dan Brown at the 2009 IA Summit.
Later in 2009, Chris published the article "The Content Conundrum" on boxesandarrows.com. The article generated more discussion than any other article in the magazine that year, and was called a “game changer” by experts in the field. Follow Chris' ongoing exploration of the the intersection between Content Strategy and Information Architecture on the EightShapes blog.
Chris joined Eightshapes in November of 2007 to lead a range of projects and initiatives for the company and looks forward to helping the company grow and shaping the user experience design practice. In his spare time Chris enjoys mountain biking, golfing, and spending time with his wife, and three incredibly energetic children.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
I am currently director of UXLabs, a UX research and design consultancy specialising in complex search and information access applications. Before founding UXLabs I was Manager of User Experience at Endeca and editor of the Endeca UI Design Pattern Library, an online resource dedicated to best practice in the design of search and discovery experiences. Prior to this I was technical lead at Reuters, specialising in advanced user interfaces for information access and search. And before Reuters I was R&D group manager at Canon Research Centre Europe, where I led a team developing next generation information access products and services. Earlier professional experience includes a Royal Academy of Engineering fellowship at HP Labs working on speech UIs for mobile devices, and a Short-term Research Fellowship at BT Labs working on intelligent agents for information retrieval.
My academic qualifications include a PhD in human-computer interaction, an MSc in cognitive psychology and a first degree in engineering, majoring in human factors. I also hold the position of Honorary Visiting Fellow at the Centre for Interactive Systems Research, City University, London.
I am currently vice-chair of the BCS Information Retrieval group and chair of the IEHF Human-Computer Interaction group.
Jon Kolko
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center for Design. His work focuses on bringing the power of design to social enterprises, with an emphasis on entrepreneurship. He has worked extensively with both startups and Fortune 500 companies, and he's most interested in humanizing educational technology. Jon has previously held positions of Executive Director of Design Strategy at Thinktiv, a venture accelerator in Austin, Texas, and both Principal Designer and Associate Creative Director at frog design, a global innovation firm. He has been a Professor of Interaction and Industrial Design at the Savannah College of Art and Design, where he was instrumental in building both the Interaction and Industrial Design undergraduate and graduate programs. Jon has also held the role of Director for the Interaction Design Association (IxDA), and Editor-in-Chief of interactions magazine, published by the ACM. He is regularly asked to participate in high-profile conferences and judged design events, including the 2013 Cooper-Hewitt National Design Awards. He has taught at the University of Texas at Austin, the Center for Design Studies of Monterrey, in Mexico, and Malmö University, in Sweden. Jon is the author of three books: Thoughts on Interaction Design, published by Morgan Kaufmann, Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis, published by Oxford University Press, and Wicked Problems: Problems Worth Solving, published by Austin Center for Design. His fourth book, Well Designed: How to use Empathy to Create Products People Love will be published by Harvard Business Review Press in November, 2014.
Frances has ten years experience as Principal User Experience designer in user experience (UX) design agencies with clients in a range of industries including Finance, Insurance, Travel, Education, Natural Resources, and Government at PTG Global. She has worked on many UX projects, gathering requirements and designing and testing UX design for websites, complex applications, mobiles and tablets.
In the past, Frances has also has also worked in strategic and business planning, communications and marketing, and now works with businesses to align their digital strategy with business outcomes. She likes the challenge of tackling the new and complex and has worked on feasibility projects for startups and has scoped large, multi-faceted projects.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Marcin Treder, UXPin CEO, is a design enthusiast that literally lives for creating the best user experience possible. After years working as a UX Designer and UX Manager he focused on his own start-up, UXPin, which provides tools for UX Designers all over the world. Marcin has written for Smashing Magazine, .Net Magazine, DesignModo, and SpeckyBoy, and also enjoyes blogging and tweeting (@uxpin, @marcintreder).
Jordan's been a freelance experience strategist for the past 5 years, working with organizations across North America. He's in the process of establishing Hostile Sheep, a boutique experience lab created to help organizations produce better digital products and services. He's worked with brands like Coke, Nike, BMW, Canadian Olympic Committee, HP, GE, Ford, Canadian Tire, Kraft, Telus, P&G and Diageo. He's worked with agencies like Critical Mass, Razorfish, W+K, TAXI, Trapeze, Ogilvy One, Proximity/BBDO, Cheil, JWT, and others. Follow Jordan on Twitter or connect with him on LinkedIn.
Tammy Guy
Tammy Guy is the founder of a visual design and usability consulting firm focused on strategic brand planning, creative direction and diffusion of user experience problems by applying design theory and usability best practices in a rapidly changing Web environment. Her firm provides consulting services (e-commerce solutions, mobile apps and tablet experience) to clients from various industries such as fashion retail, commodity retail, pharmaceutical, insurance, financial services, social networking and others. Services include product evaluation, strategy and planning, creative development and direction and usability consulting. With more then 16 years of experience, Tammy previously worked as the Creative Director at LivePerson, Inc. and was a Design Group Manager at the Hertz Corporation where she art-directed all aspects of graphical application development for all customer facing websites. In addition, Tammy has been a frequent guest speaker with the Nielsen Norman Group for the past few years, teaching visual design and usability workshops. She also teaches similar design and usability courses with General Assembly in New York City.
Chris Goward was one of the first people to look at online content and say, “You Should Test That!” From that revelation he founded WiderFunnel—the full-service marketing optimization agency that pioneered landing-page and conversion rate optimization methods for companies such as Google, Electronic Arts, Iron Mountain, and BabyAge.com.
Chris is a top-rated speaker and keynote at conferences and seminars globally, like Search Engine Strategies, PubCon, Search Marketing Expo, European Conversion Summit, eMetrics, and Conversion Conference, where he evangelizes how marketers should test and gain insights about their messages and websites.
Chris began his first digital marketing consultancy in 1994, and he has led online and offline response strategies for ad agencies DDB, TBWA, and Cossette. He developed the LIFT Model and Kaizen Method in response to the traditional agencies’ flawed mentality: “Win industry awards regardless of client results.”Today, his marketing optimization system is helping some of the world’s most successful websites lift their leads, sales, and revenue by double- and triple-digit percentages.
An entrepreneur at heart, Chris has also launched numerous businesses since
his early childhood candy bar arbitrage venture, including the Rockit Roller human-powered scooter, a graphic design and signage company, an online jewelry business with his wife, and a web design consultancy. He is currently a founding member of the Global Conversion Alliance and is an advisor to startups like Unbounce.com. Marketing Magazine named him as a “Top 30 Under 30” in 2004.
When Chris is not planning conversion strategies for WiderFunnel’s clients or on the road speaking, he can found hitting the ski slopes with his wife and daughters, cheering on the Vancouver Canucks, or trying to grow parsley in his office.
Joe Doveton is a highly experienced internet marketing professional whose interests and experience encompass Web Analytics and Usability/MVT, Digital Display advertising, SEO/SEM and Web Publishing. He is currently the Head of Client Services and MVT expert at Oban Multilingual, a UK-based specialist agency which developed the leading cultural/international testing tool GlobalMaxer. Create more culturally-sensitive user experiences by joining Joe at his session on “Going Global: Cultural Drivers to Conversion” at Conversion Conference West 2012, March 5-6, in San Francisco, California.
Colleen Roller
Colleen Roller has over a decade of experience in making websites easy to use. One of her primary interests is in Decision Architecture - designing websites for user decision-making that increases customer satisfaction and achieves business objectives. She is a published writer on this topic, with articles appearing in UXmatters and the QRCA Views Magazine. She has also presented to corporate audiences such as Bank of America, Fidelity and VistaPrint, as well as for the Usability Professionals Association and as an invited speaker at Bentley University. She is forever fascinated with the workings of the human mind, and with the art and science of designing for it.
John Ekman is the founder and CEO of Conversionista! He is regarded as a Swedish authority on Conversion Rate Optimization. According to John, a Conversionista is someone deeply and crazily passionate about improving Conversion Rates. John has a long history in the optimization of online businesses going back to 1996. John will be presenting a session on “What Have E-tailers Learned from Retailers? Absolutely Nothing!” at Conversion Conference West 2012, March 5-6, in San Francisco, California.
Jeremiah Lee Cohick is a software developer with a design and product background. He currently works at Fitbit helping developers make the world a healthier, happier place. He can be reached on Twitter @JeremiahLee.
Ari Weissman
Ari Weissman is a Senior Experience Architect and project team lead at Different Solutions in Sydney, Australia. He completed a degree in Engineering-Psychology from Tufts University with a focus in cognition, perception, and mechanical engineering. Ari's experience includes design for both digital and brick and mortar environments spanning a variety of industries including finance, media, education, healthcare, and award winning US federal government sites, on both the client and consultant side of projects.
Avi (@xgmedia) is the owner of IoT News Network, an independent resource for the Internet of Things. He is a longtime interactive and web design professional with thirteen years of experience. The author of Design-It-Yourself: Web Sites (Rockport Publishers, 2003), Avi has published several articles about user experience, he is an avid enthusiast of technology and is often invited to speak about emerging design and UX trends. Avi is currently working as an Independent UI/UX Consultant at his studio, XG Media.
Jeroen Wijering is the creator of the successful JW Player, which has generated millions of downloads since its release in 2005. In 2007 he co-founded LongTail Video, focusing on a full-fledged online video service that includes encoding, delivery, syndication and advertising.
John Ferrara
John Ferrara has worked in in user experience design since 1999, designing interfaces for websites, desktop applications, and video games. Since 2006 he's been with Vanguard, and before that did significant work for Unisys and General Electric. He's been a forceful advocate for closer connections between UX and game design at the IA Summit, EuroIA, and Games for Health. He’s the author of the new book Playful Design: Creating Game Experiences in Everyday Interfaces, published by Rosenfeld Media. His nutrition education game Fitter Critters was a top prizewinner in the Apps For Healthy Kids contest, sponsored by Michelle Obama's Let's Move! campaign. Before entering the professional world, he earned bachelor's and master's degrees in communications. Feel free to follow John on Twitter at @PlayfulDesign.
Rob works as a design consultant at Fjord London. His background combines interactive installation design and film. After college, He was a co-founder of the ground-breaking multimedia collective Antirom in London, before working at Razorfish in London and Milan. He co-founded thebigspace, to focus on digital design solutions that exist in the physical space. His focus lies in designing digital experiences for physical spaces. At Fjord, Rob manages the delivery of projects across the entire ecosystem of digital touchpoints. Having spent 10 years in Milan, Italy, Rob returned to London intent on applying the 'slow food' philosophy to digital design.
Andreas Wulf is the owner of Wulfsoft, a software company located the lovely city of Münster, Germany. He holds a Master's Degree in Information Systems and has a background in designing and developing large software systems for the financial industry.
At Forrester, Paul leads research on customer experience strategy (B2C and B2B), organizational design and culture, and customer experience leadership structures including the Chief Customer Officer and Chief Experience Officer position. Secondary areas of focus include CRM, voice of the customer, and customer experience measurement.
Forrester Research
Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 26 years, Forrester has been making IT, marketing, and technology industry leaders successful every day. For more information, visit forrester.com.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
I lead Accenture Studio for Experience Design. With a diverse background and passion for the many ways people interact with technology, my expertise lies in creating intuitive and desirable experiences that utilize deep insight into user behavior and psychology.
Say hi on Twitter @sachendra
Megan Geyer
Megan Geyer is an experience design professional dedicated to ensuring that all audiences of any experience or engagement are represented throughout the conception, design, and implementation of that service, product, or model. As a Lead Experience Architect at NTT DATA, Megan has worked on a variety of projects including cross-channel audience research and strategy projects, global iPad research initiatives, enterprise iPad design standards projects, and employee communication strategies for internal grassroots political activism programs. Previous to joining NTT DATA, Megan managed end-to-end user experience design projects for a number of online experiences including consumer-facing websites. Her career experience spans industries including non-profit, pharmaceutical/ health and wellness, financial, nutrition, education, and music & entertainment. Megan is a member of the NYC Usability Professionals Association. She holds a Bachelor’s degree in Psychology from Rutgers University. Megan also enjoys playing a variety of games in her free time including console games, MMORPGs, and card games.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Juliette Melton is a design researcher based at IDEO in San Francisco. Her work has spanned a broad range of practices including education leadership, public health research, and digital publishing.
Juliette holds an MEd from the Technology, Innovation, and Education program at the Harvard Graduate School of Education.
When she's not focusing on design research you'll often find her doing portrait photography or chopping vegetables.
Kristin has 10+ years experience creating usable and delightful online experiences. She has a unique skill set of design strategy, user research, information architecture and content strategy, user interface design, and usability testing. Kristin leads clients and project teams from ambiguity to clarity by setting direction that combines user, business, and development goals. She is a senior user experience designer at SolutionSet.
Kristin also has an MBA and experience in brand and product management, bringing to life digital strategy and marketing programs for Fortune 500 CPG companies. She uses data analysis and team leadership skills to make informed decisions and direction and create a path and vision for teams to execute.
Toby Boudreaux
Toby Joe Boudreaux is Partner and CTO at Control Group, a creative technology company. Toby has deep experience in consumer-facing software, interactive marketing, product development, and user-experience. He has written and edited several books on iPhone programming, PHP development and Adobe scripting. He’s also a noted expert on Mac tablets, desktops, mobile devices, kiosks, iOS, Android— and in his own words, “all web stuff.”
Nathan Hendricks’ experience has taught him that there is no excuse for a lousy brand. As chief creative officer at LPK, he holds the organization’s creative teams to this standard, working toward the vision that every brand has the potential to make a powerful and positive difference for the people it serves.
In his over ten years with LPK, Nathan has sought to understand and explain the intangible force behind creativity, cultivating its growth in others. It’s a pursuit that has benefitted some of the world’s most recognizable consumer brands. Whether restaging leading global shampoo brands or redesigning LPK’s collaborative experience, his leadership has transformed the company into more than a just a place where people go to work. It is an environment where designers’ talents and curiosities are nourished, and where clients can count on exceptional results.
Nathan is devoted to placing LPK at the front of design’s unfolding future and has enacted forums for creatives at all levels of LPK to collaborate on best practices and thought leadership. His contributions have ensured that LPK remains an unparalleled resource for creativity, a place where divergent thinking meets professionalism, and where designers can be prolific and dedicated to their craft.
Nathan holds a bachelor’s degree in industrial design from The Ohio State University with a major in visual communications.
Colleen Roller
Colleen Roller has over a decade of experience in making websites easy to use. One of her primary interests is in Decision Architecture - designing websites for user decision-making that increases customer satisfaction and achieves business objectives. She is a published writer on this topic, with articles appearing in UXmatters and the QRCA Views Magazine. She has also presented to corporate audiences such as Bank of America, Fidelity and VistaPrint, as well as for the Usability Professionals Association and as an invited speaker at Bentley University. She is forever fascinated with the workings of the human mind, and with the art and science of designing for it.
Mary Brodie
Mary has been designing and producing user experiences for over 15 years in the Web and mobile spaces. For the past 7 years of freelancing (her company name is Gearmark), she has become highly familiar with Agile methodologies and how UX fits into the process. Her projects range from creating visions to collaborating with her clients to make small, yet valuable, incremental changes that meet business or technology goals.
John Yunker (@johnyunker) is a leading expert on web and content globalization and author of the book The Art of the Global Gateway: Strategies for Successful Multilingual Navigation. He writes the popular blog Global by Design and is co-founder of Byte Level Research.
Huyen Tue Dao is a developer with Universal Mind. Coming from a background of Computer and Electrical Engineering at the University of Maryland, she has spent the last several years working on applications for web, desktop, and mobile, ranging from independent to enterprise projects. In the last few years she has started speaking at developer conferences as part of her enthusiasm and love for the community.