Chris Detzi is an accomplished user experience professional with over 15 years of experience spanning design, user research, and business strategy. He’s lead a number of large design and research programs throughout his career as both a consultant and employee of Fortune 500 companies. Chris has also successfully built and integrated design teams into organizations and has a deep appreciation for what it takes to achieve success. His professional interests lie in design strategy, design research, and information design, though he’s also an award winning Information Architect.
Prior to joining EightShapes, Chris worked at telecom Sprint-Nextel, where he built user experience teams and integrated design techniques into the organization. He also lead many large-scale customer facing and internal redesign efforts, including several web self-service applications and customer care systems used by both customers and support teams.
These experiences, along with Chris’ collaborative and diplomatic style, led him to facilitate the workshop Difficult Conversations in Creative Environments with Dan Brown at the 2009 IA Summit.
Later in 2009, Chris published the article “The Content Conundrum” on boxesandarrows.com. The article generated more discussion than any other article in the magazine that year, and was called a “game changer” by experts in the field. Follow Chris’ ongoing exploration of the the intersection between Content Strategy and Information Architecture on the EightShapes blog.
Chris joined Eightshapes in November of 2007 to lead a range of projects and initiatives for the company and looks forward to helping the company grow and shaping the user experience design practice. In his spare time Chris enjoys mountain biking, golfing, and spending time with his wife, and three incredibly energetic children.