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Matthew is an Experience Architect from Sydney, Australia. He completed a Bachelor of Psychology (Hons) at the University of Sydney, where his interests included audio-visual perception and conscious experience. His user-centred design experience includes both interface design and service design across a range of areas, such as everyday banking, retirement planning, home loans, insurance, human resources, media and transport.

Personality

Content and Copy, Customer Experience, Emotion, Marketing and Brand, Product design

Create a long-term relationship with customers based on trust by reflecting their values in the identity of your brand.

Article by Sarah Richards,

May 30, 2012

11 min read

Personality

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