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Articles With Authors

Shared Vision

[email protected] | Alan Colville
post authorAlan Colville

Alan Colville

I'm a Product Experience consultant, speaker, author, husband, and father of two beautiful girls, living in Bristol, UK. Recently, I co-founded Analog Coop and Mapalong.

I've previously worked as a UX consultant for RIM, Visa, Nokia and Vodafone. I've also been head of UX for BT Vision. A senior commercial manager for digital TV at Virgin Media, where I led the design of video on demand, and personal video recorder services used by millions of people.

Most recently, I spoke at UX Bristol and Agile Cambridge. I've published on 52 Weeks of UX, and UX Booth. I've had the pleasure of featuring in Simple and Usable by Giles Colborne. This is where I share my thoughts - alancolville.org.

When I'm not designing, you might catch a glimpse of me biking up mountains or running down them, not necessarily sequentially.

UX, It’s Time to Define CXO

[email protected] | Lis Hubert
post authorLis Hubert

Lis Hubert

Lis is an independent consultant in Strategy & User Experience with extensive experience in website strategy design, interaction design and information architecture. She works with clients on many different levels ranging from Fortune 500 businesses to startups. Most recently she's had the amazing opportunity to work as a part of the 8coupons team as their Chief Experience Officer. In this role, Lis is not only responsible for the user experience design of the product, but also works to integrate user experience design methodologies and thinking into our product development and strategy. While partnering with 8coupons, she has also had the pleasure of working with Naviscent on the user testing and analysis of 3 high profile entertainment mobile sites. Before these opportunities she had the chance to work as part of the LBi team, doing taxonomy work for their well known search engine client, and has also recently worked with Moment Design, Inc on the creation of a high profile sports and entertainment iPad application, the redesign of their sports & entertainment client, as well as additional site redesigns and updates. With each client Lis works to make user experiences more pleasant and enjoyable.

Before going independent, Lis worked with industry leader Weight Watchers International to create and enhance their online product. Prior to moving to New York, she spent time in San Antonio, where she worked as a User Experience strategist for the United Services Automobile Association (USAA), a Fortune 200 financial services company focused on serving the United States Military and their families. There Lis lead a team of information architects and graphic designers in a 4500 page redesign and was also responsible for defining 18 – 24 month strategic visions for the website. Before working in the user experience industry, she was a web programmer at national insurance leader The Hartford Financial Services Group based in Hartford, CT. In order to stay active and contribute to the user experience community, Lis volunteers as a local leader for the Interaction Design Association New York City chapter.

Lis' undergraduate degree from the University of Connecticut is in business; more specifically Management Information Systems.

Selective Attention and User Experience

[email protected] | Andrew Turrell
post authorAndrew Turrell

Andrew Turrell

Andrew Turrell lives in Los Angeles and is Director of User Experience at RED Interactive Agency. He is also an adjunct professor of Interaction Design at the University of Baltimore M.S. in Interaction Design and Information Architecture program. Andrew has also earned his M.S. from that program.  

Previously, he was the Director of User Experience at Trippy.com, and has worked at several design companies, leading web and mobile projects for clients such as PayPal, AOL, Sprint, US News and World Report, Sears, USA Today, and others.

Follow Andrew on Twitter: @andrewturrell, or check out his LinkedIn profile.

Using Scientific Knowledge to Bring Structure to Design Problems

[email protected], [email protected] | Suely Fragoso, Gabriela Trindade Perry
post authorSuely Fragoso

Suely Fragoso
Suely Fragoso holds a Ph.D. in Communications (Institute of Communications Studies, University of Leeds), a Master in Communications and Semiotics (Pontifícia Universidade Catolica de Sao Paulo) and a Bachelor Degree in Architecture and Urbanism (Universidade de Sao Paulo). Presently working at Universidade Federal do Rio Grande do Sul (UFRGS). Interested in many different aspects of the intersection between digital technology, social sciences and humanities.    

post authorGabriela Trindade Perry

Gabriela Trindade Perry
Dr. Perry is a designer, with a Msc degree in Human Factors and a PhD in Computers and Education. Her academic interests are related to HCI and educational software. When it comes to the digital interfaces, she's interested in the cognitive aspects of the design task - how do we solve design problems, and how do you design in collaboration with others.

Anchoring Your Design Language in a Live Style Guide

[email protected] | Jim Lindstrom
post authorJim Lindstrom

Jim Lindstrom
Jim Lindstrom is a Senior Product Manager at Case Commons, Inc., where he helps lead the Casebook® product team.   He is passionate about scaling product teams and making UX design, Agile development, and government 2.0 work together. He started his career working in product development at Motorola, where he developed wireless products for public safety clients. In 2008, he left to pursue an MBA at Columbia University and found a start-up that specialized in crowd-sourced market research.

7 Keys to Unlock an Apple Design Award

[email protected] | Jeremy Olson
post authorJeremy Olson

Jeremy Olson
Jeremy has always been right at the intersection of design and software. As a homeschooled kid, he always loved art and was delighted to discover software development as an outlet for his creativity. After ten years of building software, Jeremy landed his first big success at the age of 19 as a Sophomore at UNC Charlotte when he built an iPhone app called Grades. Apple not only featured Grades on the App Store homepage, but awarded the second version the coveted Apple Design Award in 2011 and Grades has since become one of the most popular Education apps on the App Store, being featured in national press such as Fox News and the Huffington Post. Now a senior, Jeremy has transformed his company Tapity into a full time business and his team works with startups and big brands alike to craft delightful apps for iOS.

Say Hello to Learning Interface Design

[email protected] | Dorian Peters
post authorDorian Peters

Dorian Peters

Dorian is an author, tech designer and Creative Leader at the Wellbeing Technology Lab at the University of Sydney where she specialize in UX, IxD and UI design for learning and wellbeing.  Her books include Positive Computing: Technology for Wellbeing and Human Potential (MIT Press), and Interface Design for Learning (New Riders).  She enjoys plundering the smarts of philosophy and the social sciences to enrich design practice and rescues wombats in her spare time.  You can find out more at her website: dorian-peters.com.

 

 

Intentional Environments: Designing a Culture of Co-Creation

[email protected] | Teresa Brazen
post authorTeresa Brazen

Teresa Brazen

As Design Education Strategist for Cooper, Teresa Brazen pulls from her experience across many disciplines (film, design, journalism) to inspire curriculum, teach, and build community. Her passion is teaching others how to cultivate healthy, inspired cultures within projects, teams and organizations—no matter what their role. Through her current work as a trainer (Cooper) and previous experience in program management (Adaptive Path), she's had the unique privilege of collaborating with, nurturing, and empowering teams from a broad range of industries: global financial institutions, Silicon Valley startups, and everything in-between. She also created and programs the Cooper Parlor event series, a monthly gathering of designers and design advocates to exchange ideas and push the potential for design.

In her free time, she also continue her work as an artist. In her short films and artwork, she explores how people navigate experiences like love, secrecy, and judgment. In her podcast series, she interviews people at the edges of industry and culture. She's obsessed with uncovering what makes people tick and exposing our shared humanity…in service of fostering a bit more empathy in the world. More about Teresa at TeresaBrazen.com and @TeresaBrazen.

Review of Lou Rosenfeld’s “Search Analytics for Your Site”

[email protected] | Lynne Polischuik
post authorLynne Polischuik

Lynne Polischuik
Lynne Polischuik is a user experience strategist and interaction designer based in Vancouver, British Columbia. With nearly ten years of industry experience, Lynne held roles in digital marketing before specializing in web analytics and further refining her skills in user experience and interaction design.   Lynne has worked on a variety of projects for companies such as Happy Cog, ADP, Electronic Arts, Stanford School of Medicine, Disney Interactive, CSL Hong Kong, as well as the Government of British Columbia and several Vancouver and San Francisco-based start-ups. In 2007, Lynne received an Award of Achievement in Web Analytics from the University of British Columbia and she is both a Google Analytics and Omniture certified consultant. Lynne is currently a Local Leader for IxDA Vancouver, co-organizer of UX Book Club Vancouver and serves in an advisory capacity for The Designer Fund, a community of designers who invest in designer start-up founders through mentorship, angel funding and access to the wider design and venture capital communities.

Web Forms How-To Part 2: Helpful and Trusted

[email protected] | Eduard Martini
post authorEduard Martini

Eduard Martini
Eduard Martini is currently a lead developer for mobile websites for Nokia Berlin. He's been a writer for O'Reilly's InsideRIA and a contributor to several open source projects, and holds four patentns related to client-side security on mobile devices. He holds an engineering undergraduate degree, a Master's degree in Business Arts, and is currently working on a PhD in Telecommunications.

iOS 5 for Designers

[email protected] | Brady Donnelly
post authorBrady Donnelly

Brady Donnelly
Brady Donnelly is an editor at Fueled, a New York-based design and development agency that specializes in engineering mobile applications. Since 2009, Fueled has been working with brands and start-ups with a focus on creative and developmental execution, partnering with the likes of Porsche, Gilt, Procter & Gamble, Fashism, and UrbanDaddy. In addition to his work at Fueled, Brady is a contributor at the Next Web and the assistant editor of the Last Magazine, a biannual design and culture publication. Follow him on Twitter at @bradydonnelly, or read more from him on the Fueled blog.

Metamemory and the User Experience

[email protected] | Cassandra Moore
post authorCassandra Moore

Cassandra Moore
Cassandra Moore is the Director of User Experience at Piehead. With over a decade of experience in information architecture, user-centered design and usability evaluation, Cassandra is a true master at understanding how web audiences act, react and consume information. She began her career in information architecture at Microsoft, where she designed and tested new functionality for Microsoft Office, and has since led teams with deliverables to pharmaceutical, finance and eCommerce. Cassandra conducts user research, constructs taxonomies and designs navigation to create browser-based as well as traditional desktop applications that are built for the way people think and learn.

It’s Time to “Climb Out” and Rethink the User Experience!

[email protected] | Christine B. Whittemore
post authorChristine B. Whittemore

Christine B. Whittemore

Christine B. Whittemore is Chief Simplifier of Simple Marketing Now LLC, a marketing communications consultancy that helps organizations better connect with customers through social media and content marketing.

Formerly Director of In-Store Innovation for Solutia’s Wear-Dated carpet fiber, Christine has been active in the social media space since June 2006 when she launched her marketing blog, Flooring The Consumer, about the customer retail experience, marketing to women and social media marketing. It is ranked in the AdAge Marketing Power 150 Blogs and listed on AllTop.

She also writes the Simple Marketing Now Blog, a Junta42 Top 42 Content Marketing Blog and an eCairn Top 150 Social Media Marketing Blog, about marketing with social media and content.

Since 2006, Whittemore has embraced the yearly Bathroom Blogfest, when bloggers from around the globe come together to write about the importance of bathrooms in the customer experience. As chief organization & inspiration officer for the event, she ensures that the event encompasses perspectives ranging from sociology, marketing, research, psychology, environmental, customer experience, and user experience design.

Whittemore is a columnist for Floor Covering Weekly where she writes about the customer retail experience. She contributes to MarketingProfs and the Content Marketing Institute and is a frequent speaker on the topic of customer experience and marketing with social media.

Christine serves on the Columbia Business School’s Alumni Club of New York Board of Directors and is a member of the Surfaces Education Advisory Council. She earned her undergraduate degree from Smith College and her MBA from Columbia University.

Enabling IT Applications on Mobile Devices

[email protected] | Jen Hocko
post authorJen Hocko

Jen Hocko

Jen has been a web developer, technical writer, interaction designer, usability specialist, and manager at both large and small organizations. She has a B.S. in Computer Science and Professional & Technical Writing from the University of Hartford, and an M.S. in Human Factors from Bentley University. She currently works at MathWorks, where she manages a team that focuses on improving the usability of both custom-developed and procured business software for internal users.

The Secret to Designing an Intuitive UX

[email protected] | Susan Weinschenk, Ph.D.
post authorSusan Weinschenk, Ph.D.

Susan Weinschenk, Ph.D.
Susan Weinschenk first used a computer in the mid-1970’s, in graduate school. "I wrote and ran my first computer program, and the printer spit out a piece of paper that said 'JOB ABORTED.' Rather than being discouraged I was fascinated! What would happen when 'normal people,' not computer scientists, interacted with these things called computers?" She thus started a 30-year career in applying psychology to the design of technology. Susan has a Ph.D. in Psychology and is the author of How to Get People To Do Stuff, 100 Things Every Designer Needs To Know About People, 100 Things Every Presenter Needs to Know About People, and Neuro Web Design: What makes them click.  She is a presenter, speaker, and consulting, writes a popular popular blog at her website, and also writes the Brain Wise blog at Psychology Today.

Video of Google’s Nexus One phone booting up

[email protected] | Jonathan Anderson | UX Magazine
post authorJonathan Anderson | UX Magazine

Jonathan Anderson | UX Magazine

I am a tech-focused jack of all trades and the editor-in-chief of UX Magazine. I'm also the author of Effective UI: The Art of Building Great User Experience in Software, published by O'Reilly Media. Through its partnership with UX Magazine, I am also a senior advisor to Didus, a recruiting and career development company focused on user-centered professionals. As well, I'm engaged as the Managing Director, Product Strategy & Design for Dapperly, a fashion-oriented software product startup, and am the Principal of First Day, a small private equity and consulting company. From 2005 to 2009, I helped found EffectiveUI, a leading UX strategy, design, and development agency focused on web, desktop, and mobile systems.

I’ve been fortunate to participate in work that’s on the leading edge of user-centered strategy and design, customer experience, and software development. Everything is converging around an increased attention to the quality of user experiences, around web-enabled or web-like software, and around technologies that can create unified experiences across multiple platforms, devices, and applications. I’ve built on my experience at UX Magazine, EffectiveUI, and in writing my book to undertake a major project to find ways to make dramatic improvements to the user-centered field and to increase the perception of user-centered design, research, and technology as being core strategic values.

My work can be very hard to explain because what I do day-to-day is extremely varied since my role is usually to be a jack-of-all-trades. If I’m performing any one job function this week or month, it’s always in the broader context of fulfilling the needs of that business (whatever they might be) and in the even broader context of the private equity holding and management activities of First Day. 

My primary value has been to be an adaptable, fearless, fast-learning manager of and versatile resource to a large number of small businesses, where I hold the line in diverse functions while the companies are too small to hire specialized professionals for any given part of their business. This means I’ve had my hands in almost every aspect of starting, growing, and managing a small business, including finance, accounting, legal, management, HR, marketing/brand, PR, IT, resource management, facilities, general operations, corporate governance, project management, product development, change management, and many others.

Designing the Right Team for UX

[email protected] | Doug Hopkins
post authorDoug Hopkins

Doug Hopkins

Doug Hopkins provides strategic and creative direction to a stable of Fortune 1000 clients for Rosetta. He directs a multidisciplinary team covering user experience, information architecture, content strategy, user research and usability services. Doug has more than 20 years of established leadership in the direction and development of interactive marketing solutions of all kinds. From complex ecommerce platform implementations to leading-edge Rich Internet Application/Web 2.0 design initiatives for high profile consumer brands, Doug has led clients in automotive, consumer products, health, and financial services (among others) apply interactive marketing solutions to generate tangible, quantifiable business results.

Apology for RSS issues and duplicates

[email protected] | Jonathan Anderson | UX Magazine
post authorJonathan Anderson | UX Magazine

Jonathan Anderson | UX Magazine

I am a tech-focused jack of all trades and the editor-in-chief of UX Magazine. I'm also the author of Effective UI: The Art of Building Great User Experience in Software, published by O'Reilly Media. Through its partnership with UX Magazine, I am also a senior advisor to Didus, a recruiting and career development company focused on user-centered professionals. As well, I'm engaged as the Managing Director, Product Strategy & Design for Dapperly, a fashion-oriented software product startup, and am the Principal of First Day, a small private equity and consulting company. From 2005 to 2009, I helped found EffectiveUI, a leading UX strategy, design, and development agency focused on web, desktop, and mobile systems.

I’ve been fortunate to participate in work that’s on the leading edge of user-centered strategy and design, customer experience, and software development. Everything is converging around an increased attention to the quality of user experiences, around web-enabled or web-like software, and around technologies that can create unified experiences across multiple platforms, devices, and applications. I’ve built on my experience at UX Magazine, EffectiveUI, and in writing my book to undertake a major project to find ways to make dramatic improvements to the user-centered field and to increase the perception of user-centered design, research, and technology as being core strategic values.

My work can be very hard to explain because what I do day-to-day is extremely varied since my role is usually to be a jack-of-all-trades. If I’m performing any one job function this week or month, it’s always in the broader context of fulfilling the needs of that business (whatever they might be) and in the even broader context of the private equity holding and management activities of First Day. 

My primary value has been to be an adaptable, fearless, fast-learning manager of and versatile resource to a large number of small businesses, where I hold the line in diverse functions while the companies are too small to hire specialized professionals for any given part of their business. This means I’ve had my hands in almost every aspect of starting, growing, and managing a small business, including finance, accounting, legal, management, HR, marketing/brand, PR, IT, resource management, facilities, general operations, corporate governance, project management, product development, change management, and many others.

Developers, UX Is Your Business Too!

[email protected] | Chris Griffith
post authorChris Griffith

Chris Griffith
Chris Griffith is a Staff Engineer in the User Experience group at Qualcomm. He has over 15 years experience in developing a wide range of prototypes for a variety of clients. He currently works with the full spectrum of the Flash Platform from mobile devices to web/desktop, as well as HTML/CSS/JS solutions. He is also an Adobe Community Professional and is presently the manager of the San Diego Flash User Group. He also has regularly been invited to speak at conferences such as Adobe MAX, 360Flex, D2WC, and various user groups. He also has been involved with the National Science Foundation's National Science Digital Library project. [Opinions and thoughts that are his own and  are not necessarily shared by the company that he works for.]

Better UX Design Needed for Enterprise Tablet Adoption

[email protected] | Peter Eckert
post authorPeter Eckert

Peter Eckert
Peter is regarded as one of the UI Design visionaries and best UX design leader by some of the top product companies in the world. As co-founder and chief creative officer of projekt202, Peter has helped many Fortune 500 companies to implement a meaningful UI design process into their organizations. He has directed efforts at projekt202 for SAP, Charles Schwab, PayPal, Sabre Airlines, Motorola, Dell, Microsoft, Agresso, Thomson Financials, Open Text, Buffalo Technologies, LeGrand, Logitech, Tektronix, Deloitte and many more. Peter co-founded projekt202 to build a unique environment that fosters creativity, provides a platform for innovation while delivering world class and award winning design solutions. During his five years at frog design, Peter directed efforts for SAP, i2 Technologies, Microsoft, Motorola, Symantec, Halliburton, Hire.com and many other well-known companies. While studying in Germany, Peter was president of WATCH GMBH, a design firm he founded in Cologne, Germany. His client list included DaimlerChrysler, SMART, ZDF, Spiegel, the Swiss bank SBG, and a number of other prominent companies throughout Europe. A graduate of Köln International School of Design in Cologne, Germany, Peter also studied Design at Arizona State University and he holds a degree in electrical engineering.

Update Conference 2011 Recap

[email protected] | Aaron Howell
post authorAaron Howell

Aaron Howell

Aaron is technical director at Code d'Azur, an interactive agency in Amsterdam. Here he leads a team of developers and also tries to focus on user experience and design. Aaron was originally educated as an architect and has a passion for design, logic and order. He worked for many years as a designer at Commarts in Boulder, CO before giving up bricks for pixels. He is a creative realist who likes to understand relationships and create solid, lasting solutions. He has more than 12 years experience in digital media and although he still thinks mainly in spatial abstraction, he now does so in crisp and clean code structures. Aaron has completed projects for The Rijksmuseam, Schiphol Airport, Tommy Hilfiger, KPN, Nikon, Shell, Sanex, Smart, LG, Campina, Chiquita, KLM, Philips, Grolsch, Médecins San Frontières and many more.

Aaron is an American who calls Amsterdam home with his wife and daughter.

Bring him an idea and he'll help you make it better.

Old Wine in New Bottles and New Wine in Old Bottles

[email protected], [email protected], [email protected], [email protected] | Antti Oulasvirta, Pertti Saariluoma, Rebekah Rousi, Jaana Leikas
post authorAntti Oulasvirta

Antti Oulasvirta

Antti Oulasvirta is a Senior Researcher at the Helsinki Institute for Institute for Information Technology HIIT where he co-directs the Ubiquitous Interaction group. His research focus lies at the intersection of human-computer interaction, mobile and ubiquitous computing, and cognitive psychology. He received his doctorate in Cognitive Science from the University of Helsinki in 2006, after which he was a Fulbright Scholar at the School of Information in UC Berkeley. During his postgraduate studies, he was an exchange student at UC Berkeley’s Neuropsychology Lab and did an internship at T-Labs in Berlin. Dr. Oulasvirta is a docent (adjunct faculty) of computer science at the University of Helsinki and a docent of cognitive science at the University of Jyväskylä.

post authorPertti Saariluoma

Pertti Saariluoma

Pertti Saariluoma is professor of cognitive science in the university of Jyväskylä, Finland. He has studied with Alan Allport in Oxford, Herbert Simon in Carnegie-Mellon and Alan baddeley in Cambridge. He presented his thesis on experts' thinking 1984 in the university of Turku.

post authorRebekah Rousi

Rebekah Rousi

Rebekah Rousi is a researcher of user psychology and PhD candidate of Cognitive Science at the University of Jyväskylä, Finland. With a background in visual arts and cultural studies, Rousi has brought a Humanities perspective to several projects of human-systems interaction and user psychology, these include: the ITEA2 Easy Interactions project, Theseus and Theseus II. In nature, Rousi's work synthesises problems, challenges and innovations with scientific investigations, aiming at devising consistent methods for measuring factors such as user experience. In 2010, Rousi undertook a 3 month researcher exchange at the University of Adelaide, Australia. Rousi is particularly interested in the psychology of user experience, affective human-technology interactions and the mental factors of design encounters.

post authorJaana Leikas

Jaana Leikas
Jaana Leikas is Senior Researcher Technical Research Center of Finland.

Web Forms How-To Part 1: Simplicity

[email protected] | Eduard Martini
post authorEduard Martini

Eduard Martini
Eduard Martini is currently a lead developer for mobile websites for Nokia Berlin. He's been a writer for O'Reilly's InsideRIA and a contributor to several open source projects, and holds four patentns related to client-side security on mobile devices. He holds an engineering undergraduate degree, a Master's degree in Business Arts, and is currently working on a PhD in Telecommunications.

Winning Combinations: Putting Data and Design Together

[email protected] | Hunter Whitney
post authorHunter Whitney

Hunter Whitney
Hunter Whitney is a consultant, author, and instructor who brings a distinct UX design perspective to data visualization. He has advised corporations, start-ups, government agencies, and NGOs to achieve their goals through a thoughtful, strategic design approach to digital products and services. Hunter is the author of "Data Insights: New Ways to Visualize and Make Sense of Data”. He was also asked to contribute a chapter in the book, “Designing for Emerging Technologies: UX for Genomics, Robotics, and the Internet of Things”. Additionally, Hunter has written numerous articles covering a range of subjects for various online and print publications including UX Magazine.

Thinking Inside a Smaller Box

[email protected] | Mike Heydlauf
post authorMike Heydlauf

Mike Heydlauf

Mike Heydlauf is a Principal Informatics Engineer and Software Development Manager for Siemens Healthcare Diagnostics. At Siemens, he also serves as a user experience evangelist and the head of the UX Center of Excellence in Cary, NC.

Mike is also a father, a fisherman, a Brazilian Jiu Jitsu purple belt, a computer science hobbyist, a mixed martial arts fight promoter, and a heck of a nice guy.

In his free time he enjoys spending time with his family and writing about himself in the third person.

A couple of Mike's personal software projects:

Stupid, Stupid Client

[email protected] | Jon Kolko
post authorJon Kolko

Jon Kolko
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center for Design. His work focuses on bringing the power of design to social enterprises, with an emphasis on entrepreneurship. He has worked extensively with both startups and Fortune 500 companies, and he's most interested in humanizing educational technology. Jon has previously held positions of Executive Director of Design Strategy at Thinktiv, a venture accelerator in Austin, Texas, and both Principal Designer and Associate Creative Director at frog design, a global innovation firm. He has been a Professor of Interaction and Industrial Design at the Savannah College of Art and Design, where he was instrumental in building both the Interaction and Industrial Design undergraduate and graduate programs. Jon has also held the role of Director for the Interaction Design Association (IxDA), and Editor-in-Chief of interactions magazine, published by the ACM. He is regularly asked to participate in high-profile conferences and judged design events, including the 2013 Cooper-Hewitt National Design Awards. He has taught at the University of Texas at Austin, the Center for Design Studies of Monterrey, in Mexico, and Malmö University, in Sweden. Jon is the author of three books: Thoughts on Interaction Design, published by Morgan Kaufmann, Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis, published by Oxford University Press, and Wicked Problems: Problems Worth Solving, published by Austin Center for Design. His fourth book, Well Designed: How to use Empathy to Create Products People Love will be published by Harvard Business Review Press in November, 2014.

Making Online Privacy Make Sense

[email protected] | Ilana Westerman
post authorIlana Westerman

Ilana Westerman

Ilana Westerman has for the past 15 years focused on helping bring people and technology together through seamless digital experiences. At Create with Context, Ilana leads strategic research and idea generation for global Fortune 500 companies.

Ilana also shares her passion for research-driven design as a part-time faculty member at San José State University, where she has taught graduate level courses in the Industrial Systems Engineering/HFES program since 2005.

Previously, Ilana performed strategic user research at Adobe, helping envision and define future products focused on digital youth and creativity.

Prior to that, Ilana joined Yahoo! in its infancy and helped build the User Experience Research team, managing Community, Cross-platform, Mobile, and Living Room experience teams. Her group defined the strategic direction of Yahoo! with projects including Future of the Internet (3, 5, 10 years out), Platform Convergence, Internet Everywhere, What Can Be with Yahoo! Mobile, and Global Yahoo! Platform.

First Look at the Google Catalogs User Experience

[email protected] | Paul Bryan
post authorPaul Bryan

Paul Bryan

Paul Bryan is a User Experience Consultant at Retail UX in Atlanta, GA. A UX Strategist and Researcher, Bryan started designing e-commerce Web sites in 1995, in Barcelona. Since founding Retail UX in 2002, Paul’s consulting clients have included some of the most successful corporations in the world—The Home Depot, Coca-Cola, SAP, Delta Air Lines, Philips, Macy’s, Bloomingdales, Cox, and GE. He manages the UX Strategy and Planning group on LinkedIn. Paul writes short, punchy findings from his work on Twitter @paulbryan.

Where Do Good UX Ideas Come From?

[email protected] | Nicholas Gould
post authorNicholas Gould

Nicholas Gould
Nick Gould is CEO of Catalyst Group (www.catalystnyc.com), a leading Usability and User Experience Design firm based in New York. He also serves on the Board of Directors for the Interaction Design Association (IxDA). Prior to Catalyst, Nick held a variety of leadership positions focusing on Internet product development and strategic partnerships and joint ventures. Nickwas VP of Internet Strategy and Business Development for Scholastic Inc., the global children's publishing and media company. Prior to that, Nick led Business Development efforts for BOL.com, Bertelsmann's International online bookselling venture, and Citigroup. Nick's Internet career began at Prodigy Internet where he directed the development of several high-level cross-content initiatives including Prodigy's 150+ online communities and the Prodigy Internet IE 4.0 Active Channel. Nick also provided strategic business affairs and business development support to Prodigy's content departments.

Better First Impressions Through Design

[email protected] | Chuck Longanecker
post authorChuck Longanecker

Chuck Longanecker
Chuck Longanecker is the founder of the user experience design company digital-telepathy. DT has ambitious goal of improving the design of the web by introducing new design standards to be adapted by fellow web designers, entrepreneurs and large organizations. Current products include SlideDeck and Hello Bar. Chuck actively consults and collaborates with Tim Ferriss, Eric Ries of The Lean Startup, Gary Vaynerchuk and more. Check out Impress, digital-telepathy's landing page and banner ad design service.

For U.K. readers: two free tickets available for Update 2011

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Win a Copy of “Designing Search: UX Strategies for eCommerce Success”

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Is Your UI Causing Zero Search Results Pages?

[email protected] | Greg Nudelman
post authorGreg Nudelman

Greg Nudelman
Greg Nudelman is a UX Designer, Strategist, Speaker, and Author. For over 20 years, he has been helping his Fortune 100 clients like Cisco, IBM, and Intuit to create loyal customers and generate $100s of millions in additional valuation. A veteran of 35 AI projects, Greg is currently a Distinguished Designer at Sumo Logic, creating innovative AI/ML solutions for Security, Network, and Cloud Monitoring. Greg presented 120+ keynotes and workshops in 18 countries and authored 5 UX books and 24 patents. His latest book, “UX for AI,”  is shipping May 13, 2025. More info at: https://UXforAI.com.

So You Want To Be A Designer: Top 5 List

[email protected] | Aza Raskin
post authorAza Raskin

Aza Raskin

Called an interface guru by publications like Wired and Fast Company, Aza is the co-founder of Massive Health, and was until recently Creative Lead for Firefox. Previously, he was a founding member of Mozilla Labs. Aza gave his first talk on user interface at age 10 and got hooked. At 17, he was talking and consulting internationally. Aza has founded and sold two companies, including Songza.com, a minimalist music search engine that had over a million song plays in its first week. He also creates modular cardboard furniture called Bloxes. In another life, Aza has done Dark Matter research at both Tokyo University and the University of Chicago, from where he graduated with honors in math and physics.

Rethinking the Television Experience

[email protected] | Richard Gunther
post authorRichard Gunther

Richard Gunther

Richard Gunther is a technologist who's been making the case for user-centric design for over two decades—even back as a programmer on text-based mainframe systems. Now a senior member of Universal Mind's Delivery practice, Richard runs a number of UX projects, bringing  his passion for great customer experiences to desktop, web, and mobile platforms.

When Richard's not escaping to Disney World or Iceland, he's often writing about home media and home automation for the Digital Media Zone, where he also co-hosts a podcast covering Microsoft home entertainment technology and news. Richard applauds the world around him at @WhatImpressesMe on Twitter, and he occasionally rants about random topics on his personal blog at richard.is.

Efficiency

[email protected], [email protected] | Erietta Sapounakis, Different
post authorErietta Sapounakis

Erietta Sapounakis

Erietta is a human centred designer and design manager from Sydney, Australia. Starting out as a graphic designer, Erietta fell in love with the web industry after she discovered communities willing to help her debug her CSS. Wisely noting her efforts were best spent avoiding code but still enamoured by the web, Erietta worked alongside developers designing and helping to implement large scale CMS then ventured into research and strategic design. She has worked across manufacturing, finance, media, retail, and telco to design websites, applications, products and service experiences. Erietta blogs about design and related meet-ups at https://.eriontheinterweb.com and tweets @erietta

post authorDifferent

Different
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Dreamy Interfaces

[email protected] | Joshua Allen
post authorJoshua Allen

Joshua Allen
Joshua Allen is an Open Web Evangelist for Microsoft, where he was a founding member of the team that runs the MIX Conference for designers and developers and the MIX Online community of articles and open source goodies for designers and developers. Since creating his first Web startup in 1994, he has worked on advancing the Open Web, including the last 12 years at Microsoft. He is an avid reader and tinkerer, and is especially fascinated by psychology, behavioral economics, and anthropology. When he's not reading a new book or research report, he may well be conducting a surreptitious experiment on bystanders to test some new thesis about human behavior. His experiments with rock climbing, ice skating, or parkour sometimes lead to painful injuries, but he heals quickly.

Control: Dialing In the Digital Experience

[email protected] | Tony Walt
post authorTony Walt

Tony Walt

Tony Walt is the design and technical director of Rich Media at EffectiveUI, where he oversees interface development and rich media integration. Tony believes in creating unique, immersive, user-friendly experiences and thrives on pushing the bounds of user interaction models while creating unexpected experiences.  Tony has worked on a variety of projects, including for the following clients: Wells Fargo, Qwest, Microsoft, The Discovery Channel, Audi, The Learning Channel, Adobe, Oakley and T-Mobile.  Previously, Tony founded and ran Fusion Media Interactive (FMI), a production agency specializing in 3D, interaction and motion design, that was integrated within Effective UI in 2007. A graduate of the Art Institute of Colorado, Tony’s experience includes 3D, video, motion and digital design, and interface development. 

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