Hana Schank
Hana Schank has been in Information Architecture for 14 years. She began her career at Andersen Consulting where she designed an award-winning interactive training program, and went on to work on designing the first website for CBS News. As the first hands-on Information Architect at OgilvyInteractive, Hana helped to establish a detailed documentation methodology and information architecture process which led to successful engagements for several clients who were designing and building sites for the first time. In her role as Director of Information Architecture at Zentropy Partners, she developed an IA process for the global organization, as well as leading the information architecture development for a range of high profile clients. Hana founded Collective User Experience in 2003, and now oversees all IA and UX work in addition to working directly with a range of clients to help make their web sites and applications more usable. Hana and several of the team members from CollectiveUX blog about IA in the real world at beautifulbutdumb.blogspot.com. She has finally broken down and started tweeting @hanaschank. Hana lives in Brooklyn, NY.
Constantinos Demetriadis is a full time freelancer working from his personal digital design studio "Lovely Productions", basd in Athens, Greece.
In 1998 he earned his Bachelor of Arts in Industrial Design, but at the same time he got acquainted to the internet, which ultimately won his heart.
His professional career started when, in 1999, he started working for HellasNet as a Web Designer, and in a very short period he obtained the position of Art Director for FUTURENEED, a business unit of the same company. Since then he has been actively involved in numerous award winning projects, with the highlight in 2002 when he won the Ermis Gold and Grand Ermis for the site of Naftemporiki. Other awarded projects include the personal site of Demis Nikolaides (2003), FORTHnet’s portal site (2004) and the Ermis Awards site (2005).
His client roster includes BP, Coca-Cola, Lenovo, DHL, Interamerican, Naftemporiki and OTENET among others.
On a personal level, he has been involved in the creation and development of ProjectNeo, a Greek design community which launched in November 2000. In 2003 it was awarded an Ermis Gold in the Amateur / Non Commercial Sites category. ProjectNeo ended its journey in November 2005, when it reached a full 5 years in operation.
Alex Schleifer
Alex is CEO of Sideshow , an award winning creative agency. You can read his blog here.
Corey Pressman
Corey taught Anthropology for 12 years before deciding to enter the software universe. As a professional educator, Corey was always interested in, yet disappointed with, the educational technology that textbook publisher sales reps were peddling. Convinced that more could be done to create effective computer-based educational experiences, Corey started Exprima Media, a software company dedicated to creating robust and engaging educational experiences for the web and native mobile platforms. Exprima Media is currently working with textbook publishers and global companies to build the future of widely distributed educational media.
Suzanne Ginsburg is a user experience consultant based in San Francisco, California, and the author of Designing the iPhone User Experience. She works with many different kinds of organizations, from established technology companies to small iPhone start-ups. Suzanne also maintains a UX blog, Touchy Talk, where she provides advice on touchscreen app design. If you’d like to stay in touch with Suzanne, follow her on Twitter @suzanneginsburg.
Joshua Allen
Joshua Allen is an Open Web Evangelist for Microsoft, where he was a founding member of the team that runs the MIX Conference for designers and developers and the MIX Online community of articles and open source goodies for designers and developers. Since creating his first Web startup in 1994, he has worked on advancing the Open Web, including the last 12 years at Microsoft. He is an avid reader and tinkerer, and is especially fascinated by psychology, behavioral economics, and anthropology. When he's not reading a new book or research report, he may well be conducting a surreptitious experiment on bystanders to test some new thesis about human behavior. His experiments with rock climbing, ice skating, or parkour sometimes lead to painful injuries, but he heals quickly.
Jonathan Anderson | UX Magazine
I am a tech-focused jack of all trades and the editor-in-chief of UX Magazine. I'm also the author of Effective UI: The Art of Building Great User Experience in Software, published by O'Reilly Media. Through its partnership with UX Magazine, I am also a senior advisor to Didus, a recruiting and career development company focused on user-centered professionals. As well, I'm engaged as the Managing Director, Product Strategy & Design for Dapperly, a fashion-oriented software product startup, and am the Principal of First Day, a small private equity and consulting company. From 2005 to 2009, I helped found EffectiveUI, a leading UX strategy, design, and development agency focused on web, desktop, and mobile systems.
I’ve been fortunate to participate in work that’s on the leading edge of user-centered strategy and design, customer experience, and software development. Everything is converging around an increased attention to the quality of user experiences, around web-enabled or web-like software, and around technologies that can create unified experiences across multiple platforms, devices, and applications. I’ve built on my experience at UX Magazine, EffectiveUI, and in writing my book to undertake a major project to find ways to make dramatic improvements to the user-centered field and to increase the perception of user-centered design, research, and technology as being core strategic values.
My work can be very hard to explain because what I do day-to-day is extremely varied since my role is usually to be a jack-of-all-trades. If I’m performing any one job function this week or month, it’s always in the broader context of fulfilling the needs of that business (whatever they might be) and in the even broader context of the private equity holding and management activities of First Day.
My primary value has been to be an adaptable, fearless, fast-learning manager of and versatile resource to a large number of small businesses, where I hold the line in diverse functions while the companies are too small to hire specialized professionals for any given part of their business. This means I’ve had my hands in almost every aspect of starting, growing, and managing a small business, including finance, accounting, legal, management, HR, marketing/brand, PR, IT, resource management, facilities, general operations, corporate governance, project management, product development, change management, and many others.
Alan Tifford
Alan Tifford is a mobile experience design leader with 15 years experience. He's designed 5-star productivity apps for iOS and Android for Intuit, which have been profiled in numerous reviews, books, and magazines. He is the lead designer for TurboTax SnapTax, the mobile industry’s first ever start-to-finish tax preparation application for the iPhone and Android, reinventing the way people do their taxes. He focuses his energy on driving innovation and design thinking for complex projects from ideation to implementation. He's known as a problem solver and inventor with 9 patents and 20 pending in the areas of financial management and tax preparation.
Scott McDonald is co-founder and managing director of Modus Associates, a digital innovation and design consultancy based in New York City. A frequent industry speaker and writer, he has advised global brands including Morgan Stanley & Co., Sony, Citibank and SIRIUS Satellite Radio, among others.
Peter Eckert
Peter is regarded as one of the UI Design visionaries and best UX design leader by some of the top product companies in the world. As co-founder and chief creative officer of projekt202, Peter has helped many Fortune 500 companies to implement a meaningful UI design process into their organizations. He has directed efforts at projekt202 for SAP, Charles Schwab, PayPal, Sabre Airlines, Motorola, Dell, Microsoft, Agresso, Thomson Financials, Open Text, Buffalo Technologies, LeGrand, Logitech, Tektronix, Deloitte and many more. Peter co-founded projekt202 to build a unique environment that fosters creativity, provides a platform for innovation while delivering world class and award winning design solutions. During his five years at frog design, Peter directed efforts for SAP, i2 Technologies, Microsoft, Motorola, Symantec, Halliburton, Hire.com and many other well-known companies. While studying in Germany, Peter was president of WATCH GMBH, a design firm he founded in Cologne, Germany. His client list included DaimlerChrysler, SMART, ZDF, Spiegel, the Swiss bank SBG, and a number of other prominent companies throughout Europe. A graduate of Köln International School of Design in Cologne, Germany, Peter also studied Design at Arizona State University and he holds a degree in electrical engineering.
Samantha Starmer
Over the last 12 years, Samantha Starmer has worked on a wide variety of experience and information architecture projects and strategy. She started her career in the early days of Amazon.com, enjoying a year long stint in Slough to launch Amazon.co.uk, and later developed experiences for Amazon’s checkout functionality and the third party selling platform. She also honed her start-up skills at SchemaLogic, and her business strategy skills while at Microsoft. She is currently a senior manager at REI, leading teams for experience and, interaction design, information architecture, and customer experience research and analytics. Samantha’s most recent focus has been evangelizing and creating holistic customer experiences across channels, time, and devices. She regularly teaches at the University of Washington’s Information School, where she received a Masters of Library and Information Science degree in 2005. Samantha is active in the UX community and enjoys mentoring new UX practitioners and learning from as many different disciplines as possible. She has served on the boards of the Information Architecture Institute and Content Management Professionals, and is currently on the Oversight Committee for the Dublin Core Metadata Initiative. Samantha is creating a new blog, but in the meantime, you can follow her on Twitter at .
Scott Jenson
Scott Jenson has been doing user interface design and strategic planning for over 20 years. He was the first member of the User Interface group at Apple in the late 80s, working on System 7 and the Apple Human Interface guidelines. He then joined the Newton group as a programmer/designer. After Apple, Scott was a freelance design consultant, doing work for Netscape, Mayo Clinic, American Express, and several web startups. For 3 years, he was director of product design for Symbian and has has managed the mobile UX group at Google.
Tammy Guy
Tammy Guy is the founder of a visual design and usability consulting firm focused on strategic brand planning, creative direction and diffusion of user experience problems by applying design theory and usability best practices in a rapidly changing Web environment. Her firm provides consulting services (e-commerce solutions, mobile apps and tablet experience) to clients from various industries such as fashion retail, commodity retail, pharmaceutical, insurance, financial services, social networking and others. Services include product evaluation, strategy and planning, creative development and direction and usability consulting. With more then 16 years of experience, Tammy previously worked as the Creative Director at LivePerson, Inc. and was a Design Group Manager at the Hertz Corporation where she art-directed all aspects of graphical application development for all customer facing websites. In addition, Tammy has been a frequent guest speaker with the Nielsen Norman Group for the past few years, teaching visual design and usability workshops. She also teaches similar design and usability courses with General Assembly in New York City.
Todd Zaki Warfel
Todd Zaki Warfel is President and founder of Messagefirst, a Philadelphia-based design research consulting firm, where he blends research and design to evolve products in innovate and beautiful ways. Todd is a dynamic speaker and storyteller by nature. He’s rarely short on details. He is an active member in a number of industry communities and organizations, including the Information Architecture Institute, IxDA, and UPA. Todd’s clients have included Albertsons, AT&T Wireless, Bankrate, Bank of America, CitiGroup, Comcast, Cornell University, IntraLinks, Hartford, Motorla, Palm, Sallie Mae, and SBC. Todd currently lives in Philadelphia, blogs at toddwarfel.com, and is author of the book on prototyping A Practitioner’s Guide to Prototyping.
Russ Unger
Russ Unger is a User Experience Director for Happy Cog, a web design firm in New York City, Philadelphia and San Francisco. He is co-author of the book A Project Guide to UX Design for Peachpit Press (Voices That Matter) and is co-authoring a book on guerilla research methods with Todd Zaki Warfel due out in 2011. Russ has been working on websites since 1993—when there was only Notepad to code with and Mosaic was the only browser around. That was when he found his interest in User Experience Design and Information Architecture began to thrive. Since then, he has worked with a variety of companies--from start-ups to everyday household brands--helping them infuse User Experience strategies and tactics into their designs. In addition, he previously served on the board of directors of the Information Architecture Institute as president and as director of events and marketing of the global organization, as well as remaining active as a volunteer and mentor. Russ worked as the producer for the 2008 IDEA Conference, and was the chair of the 2009 and 2010 IDEA Conferences. He has been a program reviewer for a variety of conferences, including IA Summit, Interaction, and SXSW. Russ is also on the advisory board for the Big Design Conference in Texas. He has been both an author and editor for Boxes and Arrows, a well-known online User Experience Design magazine and occasionally authors a blog post or an article when inspiration and/or timing strike. Russ continues to support his book release by attending UX Book Clubs across the world--both in-person and via video / audio discussions. He has attended book clubs in Chicago, Philadelphia, Toronto, Edmonton, Minneapolis, and Richmond. And just for fun, he likes to sing Hootie and the Blowfish songs when the opportunity to karaoke presents itself.
Kristina Halvorson
Kristina Halvorson is the CEO and Founder of Brain Traffic a content strategy consultancy headquartered in Minneapolis, Minnesota. Her book, Content Strategy for the Web (New Riders, August 2009), has been called "the most important thing to happen to user experience design in years" (Peter Morville, co-author, Information Architecture for the World Wide Web). In 2009, Kristina curated the first Content Strategy Consortium to facilitate a national dialogue about this emerging discipline. Since then, she has been a keynote or featured speaker at Webstock, Web 2.0 Expo, SXSW Interactive, An Event Apart, User Interface Conference, Future of Web Design, MarketingProfs, and the Online Marketing Summit. In 2010, she delivered the keynote address at the world’s first Content Strategy Summit in Paris, France. Recently, Kristina was recognized as a "2011 SXSW Thought Leader." Kristina is the Founder of Confab: The Content Strategy Conference, taking place May 2011 in Minneapolis, MN. She also hosts the podcast series Content Talks at 5by5.tv, where she interviews content experts from all over the world and from a variety of disciplines and industries. She regularly conducts online seminars about content strategy and teaches workshops for both clients and conferences. Kristina lives in St. Paul, Minnesota with her two children, whom she quotes regularly on Twitter (@halvorson).
Megan Grocki
Megan bakes the best brownies on the planet. The end. Actually, that's just the beginning. Sassy, smiling and straightforward, Megan’s a senior member of Mad*Pow’s experience design team. With over 15 years of experience in research and experience design, Megan specializes in helping clients discover the attitudes, intents and behaviors of their users and understand what is truly important to them. By being the ultimate user advocate, she is able to improve the organization and presentation of content and refine the messaging in a way that rings true with the audience(s) and meets business goals. She has worked with clients including Bank of America, Aetna, Constant Contact and McKesson to sharpen their understanding of their audiences and design new digital experiences steeped in rigorous research and design thinking. She has been able to flex her marketing strategy muscles, creating new brand identities and developing clear and meaningful strategies for evolving brands. Until recently, Megan was also the mastermind behind Mad*Pow’s marketing strategy. From evaluating market conditions to directing digital marketing and social media strategies, Megan guided the marketing direction for all our events and promotional activities while collaborating with sales to support them in generating maximum buzz. Now that she has passed the Marketing torch, she is happy to wear just one hat as Experience Design Director. Prior to Mad*Pow, Megan served as marketing manager with Momenta as well as senior product manager and user interface manager at Bottomline Technologies. Megan holds a BA from the University of New Hampshire and is always seeking to continue her education by attending conferences, seminars and reading her weight in UX books. She is a founding member of the NHUPA. Her speaking gigs have included Refresh Boston, the 2010 IA Summit in Phoenix, the 2010 Usability Professionals' Association International conference in Munich, 2010 UPA Boston and Interaction11 in Boulder. In addition she served as IxDA’s Interaction12 conference program director. A die-hard tennis fan, Megan enjoys traveling the world, splashing in the waves at her favorite local beach and coffee shop-hopping around town with her husband and two young children. Megan is on Twitter at @megangrocki.
Elisa del Galdo
Elisa has over 20 years of experience in the field of user experience, beginning with a strong educational background where she was taught and mentored by some of the most influential people in the industry. Elisa is currently the Director of User Experience at Flow Interactive and is responsible for the quality and delivery of all user experience activities and training. She ensures best practice methodologies are employed by all of Flow’s user experience team and directly oversees all of Flow’s larger user experience projects. Most recently and previous to her position at Flow, Elisa was the Head of User Experience at Webcredible, the Chief of Technical Staff (EMEA) at Human Factors International and ran her own international business, del Galdo Consulting, where she sold, designed, and managed projects in over 12 different countries. She has expertise in usability testing, conceptual and detail design, internationalisation, speech recognition interfaces, management of user experience groups, and the development and delivery of training. Elisa is a published author and researcher in the field of user experience, including books, peer reviewed conferences and journals, and more mainstream media, presented workshops at international user experience conferences and has been an invited speaker for a number of UPA UK events. Elisa was an invited speaker at InternetWorld 2007 and 2008 where she spoke on the Return on Investment of Usability and the Influence of Persuasion, Emotion and Trust on User Experience. Most recently she has presented a tutorial at UPA International 2010 on Research in Practice, was an invited speaker at the Czech Republic User Experience Conference in Prague in 2010 and was the Conference co-Chair of IWIPS2010 Growing Global Design Communities held in London. Although over the second half of her career she has taken on management and team building roles, Elisa has remained a practitioner as well. She has a hands-on management style, mentoring staff, taking on project work when required, and ensuring quality of deliverables. Elisa is a constant learner and thrives on new challenges, whether it be designing for a technology new to her, building a user experience group, or defining new methods for more effective data collection or evaluation.
Jonathan Anderson | UX Magazine
I am a tech-focused jack of all trades and the editor-in-chief of UX Magazine. I'm also the author of Effective UI: The Art of Building Great User Experience in Software, published by O'Reilly Media. Through its partnership with UX Magazine, I am also a senior advisor to Didus, a recruiting and career development company focused on user-centered professionals. As well, I'm engaged as the Managing Director, Product Strategy & Design for Dapperly, a fashion-oriented software product startup, and am the Principal of First Day, a small private equity and consulting company. From 2005 to 2009, I helped found EffectiveUI, a leading UX strategy, design, and development agency focused on web, desktop, and mobile systems.
I’ve been fortunate to participate in work that’s on the leading edge of user-centered strategy and design, customer experience, and software development. Everything is converging around an increased attention to the quality of user experiences, around web-enabled or web-like software, and around technologies that can create unified experiences across multiple platforms, devices, and applications. I’ve built on my experience at UX Magazine, EffectiveUI, and in writing my book to undertake a major project to find ways to make dramatic improvements to the user-centered field and to increase the perception of user-centered design, research, and technology as being core strategic values.
My work can be very hard to explain because what I do day-to-day is extremely varied since my role is usually to be a jack-of-all-trades. If I’m performing any one job function this week or month, it’s always in the broader context of fulfilling the needs of that business (whatever they might be) and in the even broader context of the private equity holding and management activities of First Day.
My primary value has been to be an adaptable, fearless, fast-learning manager of and versatile resource to a large number of small businesses, where I hold the line in diverse functions while the companies are too small to hire specialized professionals for any given part of their business. This means I’ve had my hands in almost every aspect of starting, growing, and managing a small business, including finance, accounting, legal, management, HR, marketing/brand, PR, IT, resource management, facilities, general operations, corporate governance, project management, product development, change management, and many others.
Jon Kolko
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center for Design. His work focuses on bringing the power of design to social enterprises, with an emphasis on entrepreneurship. He has worked extensively with both startups and Fortune 500 companies, and he's most interested in humanizing educational technology. Jon has previously held positions of Executive Director of Design Strategy at Thinktiv, a venture accelerator in Austin, Texas, and both Principal Designer and Associate Creative Director at frog design, a global innovation firm. He has been a Professor of Interaction and Industrial Design at the Savannah College of Art and Design, where he was instrumental in building both the Interaction and Industrial Design undergraduate and graduate programs. Jon has also held the role of Director for the Interaction Design Association (IxDA), and Editor-in-Chief of interactions magazine, published by the ACM. He is regularly asked to participate in high-profile conferences and judged design events, including the 2013 Cooper-Hewitt National Design Awards. He has taught at the University of Texas at Austin, the Center for Design Studies of Monterrey, in Mexico, and Malmö University, in Sweden. Jon is the author of three books: Thoughts on Interaction Design, published by Morgan Kaufmann, Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis, published by Oxford University Press, and Wicked Problems: Problems Worth Solving, published by Austin Center for Design. His fourth book, Well Designed: How to use Empathy to Create Products People Love will be published by Harvard Business Review Press in November, 2014.
I'm a father, husband and a sometimes night-owl with a deep affection for salads, water and cherry Nibs. An IxDA mentor and former UX’er at nForm, Critical Mass and Habanero Consulting Group, I can now be found at Central 1 Credit Union where I'm a Senior Product Manager, Direct Banking and overseeing a wide range of online, web and phone banking products used by 300+ Canadian credit unions and a number of banks.
Greg Nudelman
Greg Nudelman is a UX Designer, Strategist, Speaker, and Author. For over 20 years, he has been helping his Fortune 100 clients like Cisco, IBM, and Intuit to create loyal customers and generate $100s of millions in additional valuation. A veteran of 35 AI projects, Greg is currently a Distinguished Designer at Sumo Logic, creating innovative AI/ML solutions for Security, Network, and Cloud Monitoring. Greg presented 120+ keynotes and workshops in 18 countries and authored 5 UX books and 24 patents. His latest book, “UX for AI,” is shipping May 13, 2025. More info at: https://UXforAI.com.
Stephen P. Anderson
Stephen P. Anderson is a speaker and consultant based out of Dallas, Texas. He spends unhealthy amounts of time thinking about design, psychology and leading intrapreneurial teams—topics he frequently speaks about at national and international events. Stephen recently published the Mental Notes card deck, a tool to help businesses use psychology to design better experiences. He’s also writing a book on "Seductive Interactions" that will explore this topic of psychology and design in more detail. Prior to venturing out on his own, Stephen spent more than a decade building and leading teams of information architects, interaction designers and UI developers. He’s designed Web applications for businesses such as Nokia, Frito-Lay, Sabre Travel Network, and Chesapeake Energy as well as a number of smaller technology startups. Stephen likes to believe that someday he’ll have the time to start blogging again at PoetPainter.com
PARC
A premier center for commercial innovation, PARC, a Xerox company, is in the business of breakthroughs. We work closely with global enterprises, entrepreneurs, government agencies and partners, and other clients to invent, co-develop, and bring to market game-changing innovations by combining imagination, investigation, and return on investment for our clients. For 40 years, we have lived at the leading edge of innovation, merging inquiry and strategy to pioneer technological change. PARC was incorporated in 2002 as a wholly owned independent subsidiary of Xerox Corporation—enabling us to continue pioneering technological change but across a broader set of industries and clients today.
Kim Goodwin
Kim Goodwin is the author of the bestselling book, Designing for the Digital Age. Kim is currently consulting for clients in varied industries including aviation, consumer electronics, and retail. She spent most of the last decade as Vice-President, Design and General Manager at Cooper, leading an integrated practice of interaction, visual, and industrial designers and the development of the acclaimed Cooper U design curriculum. Kim has led projects involving a tremendous range of design problems, including web sites, complex analytical and enterprise applications, phones, medical devices, services, and even organizations. Her clients and employers have included everything from one-man startups to the world’s largest companies, as well as universities and government agencies. This range of experience and a passion for teaching have led to Kim’s popularity as an author and as a speaker at conferences and companies around the world.
Jonathan Anderson | UX Magazine
I am a tech-focused jack of all trades and the editor-in-chief of UX Magazine. I'm also the author of Effective UI: The Art of Building Great User Experience in Software, published by O'Reilly Media. Through its partnership with UX Magazine, I am also a senior advisor to Didus, a recruiting and career development company focused on user-centered professionals. As well, I'm engaged as the Managing Director, Product Strategy & Design for Dapperly, a fashion-oriented software product startup, and am the Principal of First Day, a small private equity and consulting company. From 2005 to 2009, I helped found EffectiveUI, a leading UX strategy, design, and development agency focused on web, desktop, and mobile systems.
I’ve been fortunate to participate in work that’s on the leading edge of user-centered strategy and design, customer experience, and software development. Everything is converging around an increased attention to the quality of user experiences, around web-enabled or web-like software, and around technologies that can create unified experiences across multiple platforms, devices, and applications. I’ve built on my experience at UX Magazine, EffectiveUI, and in writing my book to undertake a major project to find ways to make dramatic improvements to the user-centered field and to increase the perception of user-centered design, research, and technology as being core strategic values.
My work can be very hard to explain because what I do day-to-day is extremely varied since my role is usually to be a jack-of-all-trades. If I’m performing any one job function this week or month, it’s always in the broader context of fulfilling the needs of that business (whatever they might be) and in the even broader context of the private equity holding and management activities of First Day.
My primary value has been to be an adaptable, fearless, fast-learning manager of and versatile resource to a large number of small businesses, where I hold the line in diverse functions while the companies are too small to hire specialized professionals for any given part of their business. This means I’ve had my hands in almost every aspect of starting, growing, and managing a small business, including finance, accounting, legal, management, HR, marketing/brand, PR, IT, resource management, facilities, general operations, corporate governance, project management, product development, change management, and many others.
Dana has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She's the co-author, with Jeff Rubin, of Handbook of Usability Testing Second Edition. (Wiley, 2008) Visit Dana's website at usabilityworks.net or follow her on Twitter @danachis.
Tim Paul
As Director of Customer Experience, Tim Paul oversees the development of E*TRADE’s retail website, including online tools, products, services, and mobile applications, with a continuous focus on enhancing overall customer experience. Prior to his current role, Tim supported and oversaw the development of E*TRADE’s research and trading platforms. He also spent time helping develop the on-boarding experience and fraud prevention, and he supported the redesign of E*TRADE’s general website. Before joining E*TRADE in 2004, Tim served as Vice President of product development at TD Waterhouse, where he led the development of investor products as well as the retail Web site, and where he also spent time overseeing customer service and call centers for the online brokerage. In 2008, Tim oversaw the launch of E*TRADE Mobile Pro for Blackberry, the first-of-its-kind integrated mobile trading and banking application providing customers quick and easy, real-time access to their E*TRADE accounts and the information that moves the markets. Since then, E*TRADE has launched Mobile Pro for iPhone and iPod Touch and most recently Mobile Pro for iPad and is consistently listed among the top free financial applications in the Apple App Store.
Cassandra Moore
Cassandra Moore is the Director of User Experience at Piehead. With over a decade of experience in information architecture, user-centered design and usability evaluation, Cassandra is a true master at understanding how web audiences act, react and consume information. She began her career in information architecture at Microsoft, where she designed and tested new functionality for Microsoft Office, and has since led teams with deliverables to pharmaceutical, finance and eCommerce. Cassandra conducts user research, constructs taxonomies and designs navigation to create browser-based as well as traditional desktop applications that are built for the way people think and learn.
Stephanie Arnold
Stephanie Arnold is the Executive Director of User Experience Design at AT&T Interactive, the cross-platform local advertising branch of AT&T. She leads a team of information architects, usability researchers, and visual designers that support AT&T Interactive's consumer and advertiser products. Stephanie has worked in the UX industry for 8 years, having previously worked at Kelley Blue Book, Perot Systems and Travelocity. She has a strong background in Human-Computer-Interaction (HCI), with a B.A. in Psychology and an M.A. in Human Factors, and is a strong believer in the saying "Keep It Simple." Besides being a UX fanatic, she is also an Apple gadget geek, a die-hard UCLA fan, and someone who gets the breaking news from her Facebook news feed.
Jonathan Anderson | UX Magazine
I am a tech-focused jack of all trades and the editor-in-chief of UX Magazine. I'm also the author of Effective UI: The Art of Building Great User Experience in Software, published by O'Reilly Media. Through its partnership with UX Magazine, I am also a senior advisor to Didus, a recruiting and career development company focused on user-centered professionals. As well, I'm engaged as the Managing Director, Product Strategy & Design for Dapperly, a fashion-oriented software product startup, and am the Principal of First Day, a small private equity and consulting company. From 2005 to 2009, I helped found EffectiveUI, a leading UX strategy, design, and development agency focused on web, desktop, and mobile systems.
I’ve been fortunate to participate in work that’s on the leading edge of user-centered strategy and design, customer experience, and software development. Everything is converging around an increased attention to the quality of user experiences, around web-enabled or web-like software, and around technologies that can create unified experiences across multiple platforms, devices, and applications. I’ve built on my experience at UX Magazine, EffectiveUI, and in writing my book to undertake a major project to find ways to make dramatic improvements to the user-centered field and to increase the perception of user-centered design, research, and technology as being core strategic values.
My work can be very hard to explain because what I do day-to-day is extremely varied since my role is usually to be a jack-of-all-trades. If I’m performing any one job function this week or month, it’s always in the broader context of fulfilling the needs of that business (whatever they might be) and in the even broader context of the private equity holding and management activities of First Day.
My primary value has been to be an adaptable, fearless, fast-learning manager of and versatile resource to a large number of small businesses, where I hold the line in diverse functions while the companies are too small to hire specialized professionals for any given part of their business. This means I’ve had my hands in almost every aspect of starting, growing, and managing a small business, including finance, accounting, legal, management, HR, marketing/brand, PR, IT, resource management, facilities, general operations, corporate governance, project management, product development, change management, and many others.
UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.
Guild Copeland
With oversight over Production, Guild takes joy in Sisu’s amazing variety of projects – from enterprise-level website development and mobile design to viral marketing and brand development. He brings his experience and inspiration to bear throughout the project process, leading brainstorms, driving information architecture and making sure that projects are delivered on time and on spec. He has forged long-standing relationships with a host of enviable clients, including Sony, Paramount, the Hallmark Channel, Nonesuch Records, MySpace, Hearst Digital Media, and more. Previous to Sisu, Guild served as Director of Production and Director of Advertising at KPE, a respected website development firm focused on media and entertainment. Whether delivering a campaign for the newest movie or the build of an e-commerce site, his work resulted in great returns and happy customers at Mandalay Bay, Warner Brothers, Variety, Hasbro, M&M Mars, Sprint and more. Guild began his career as a policy wonk, working first at the D.C. Office of Senator Dianne Feinstein, then at the Center for Strategic and International Studies. He holds a B.A. from Yale. Visit Sisu: https://.sisumedia.com On LinkedIn: https://.linkedin.com/pub/guild-copeland/0/8b/b25
Alex Schleifer
Alex is CEO of Sideshow , an award winning creative agency. You can read his blog here.
Alex Schleifer
Alex is CEO of Sideshow , an award winning creative agency. You can read his blog here.
Alex Schleifer
Alex is CEO of Sideshow , an award winning creative agency. You can read his blog here.
Tyler Tate
Tyler Tate is a user experience designer focused on making the complex feel simple. He's also the founder of Crema.co, empowering you to discover single-origin coffees, get to know the people who grew them, and have the beans delivered to your door. Tyler lives in London with his wife Ruth and son Galileo. You can keep up with him on Twitter.
Brett Sandusky is Product Manager at Macmillan New Ventures where he oversees user experience design, agile development of new digital products, eCommerce, research and data analysis, and mobile applications. Formerly Director of Product Innovation for Kaplan Publishing, Brett’s expertise also includes digital strategy, product usability, content integration cross-platforms, and digital marketing. He lives in Brooklyn, NY and can be found at various locations online.
Andrew Turrell lives in Los Angeles and is Director of User Experience at RED Interactive Agency. He is also an adjunct professor of Interaction Design at the University of Baltimore M.S. in Interaction Design and Information Architecture program. Andrew has also earned his M.S. from that program.
Previously, he was the Director of User Experience at Trippy.com, and has worked at several design companies, leading web and mobile projects for clients such as PayPal, AOL, Sprint, US News and World Report, Sears, USA Today, and others.
Follow Andrew on Twitter: @andrewturrell, or check out his LinkedIn profile.
John Yunker (@johnyunker) is a leading expert on web and content globalization and author of the book The Art of the Global Gateway: Strategies for Successful Multilingual Navigation. He writes the popular blog Global by Design and is co-founder of Byte Level Research.
Pek Pongpaet
Pek Pongpaet is the VP of Technology and Product for SpotOn Inc., and the award winning creator of ShelfLuv.com and BizTome iPad app. Pongpaet’s expertise ranges from product design and development, and martial arts. Prior to SpotOn, Pongpaet worked at Accenture Technology Labs in the research department coming up with next generation user interfaces. At Roundarch, a technology and strategy consulting firm, Pongpaet’s work included envisioning and designing the dashboard of the future for the Tesla Model S electric car.
Vincent Au
Vincent Au (@mr_lun) is the User Experience Director at Rokkan, a New York-based agency with clients of all shapes, sizes, and verticals. He works collaboratively with clients and coworkers to create pleasing and robust user experiences rooted in solid, scalable information architecture. He enjoys making complex things simple, moshing, listening to Slayer, and eating curry.
Cynthia Thomas
Cynthia Thomas is partner at Translator, a digital experience agency focused on connecting online and offline, customer and brand, and person-to-person through smartly designed experiences. She leads strategy, conceptual incubation and user experience thinking for agency clients, helping them navigate the digital landscape. Cynthia’s passion for the UX discipline and experience thinking as a whole has driven her focus on studying the social, cultural and behavioral influence of the digital space on human interactions and expectations. A digital native, Cynthia started out in her career both as a web designer and a developer writing code. This hands-on experience gradually led to an interest in strategy and user experience design, which she parlayed into a job within the interactive group at Laughlin/Constable, one of Milwaukee's largest ad agencies. It was there she introduced research, strategy and the UX discipline to LC’s process. In 2005 she joined Fullhouse as an Interactive Strategist, refocusing and establishing the UX discipline and parlaying it into a service offering for the agency. During this time, she also introduced experience design (XD) as both a team structure and philosophical approach to solutioning, helped implement a collaborative work environment. She speaks and writes on the subject of user experience and experience design on a regular basis, and is a frequent contributor to the Translator blog Just Sayin’.
Jared Lewandowski
Jared Lewandowski began his career in the midwest in the late 90's and now currently resides in the Bay Area. He's worked on many successful medical and financial websites, improved various products, built many successful brands, and has presented on strategy, accessibility, and usability to large and small businesses around the United States. He currently manages a UX team at GoDaddy and runs his own design agency, JL Design Group.
John Dilworth
John Dilworth currently resides in Ogden, Utah with his wife and two children. He has been working in the field of interactive media and design for over 15 years. Through his career, John has been involved in numerous media projects for both local and international business. He has a passion for art, design, and how technology influences the lives of people. He holds a BFA in visual communications from Weber State University and an MFA in Computer Arts from the Academy of Fine Arts in San Francisco, California. John is currently Sr. Director of User Experience at Ancestry and maintains his own fine art studio to develop his personal artwork. He also enjoys getting away from computers and is active in trail running, mountaineering, rock climbing and mountain biking. More information can be found on his personal website: https://.johndilworth.com Other Websites & Blogs https://store.johndilworth.com https://.northtemple.com Twitter: @johndilworth
Hunter Whitney
Hunter Whitney is a consultant, author, and instructor who brings a distinct UX design perspective to data visualization. He has advised corporations, start-ups, government agencies, and NGOs to achieve their goals through a thoughtful, strategic design approach to digital products and services. Hunter is the author of "Data Insights: New Ways to Visualize and Make Sense of Data”. He was also asked to contribute a chapter in the book, “Designing for Emerging Technologies: UX for Genomics, Robotics, and the Internet of Things”. Additionally, Hunter has written numerous articles covering a range of subjects for various online and print publications including UX Magazine.
Harley Manning
Harley Manning is Vice President, Research Director at Forrester Research, where he serves Customer Experience professionals. He leads a research team that covers topics ranging from voice of the customer programs to modeling the return on investment from customer experience projects. Harley's personal coverage areas include interaction design, online branding, persona development, design agencies, and user experience reviews. Harley came to Forrester in 1998 after spending 18 years designing and building interactive services for companies such as Dow Jones, AT&T, MCI, Prodigy, and Sears. Most recently, he was at Dow Jones Markets, where he was responsible for international Web sites targeted at brokers and traders. He was also responsible for the design, hosting, and operation of the Markets' intranet site, which later became the intranet site for all of Dow Jones. Prior to Dow Jones, Harley was at AT&T Labs, where he designed the user experience for projects like a search engine enhanced with ontologies (two patents awarded), a universal email/telephone/fax message center, and a Web-based community calendar. He originally joined AT&T as the creative director of its personal online services group. Before AT&T, Harley worked as a consultant for the MCI/News Corp. online joint venture, as creative director of Prodigy (a pre-Web online service), and at Sears, where he was part of a team that created the first catalog on a videodisk.
Forrester Research
Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 26 years, Forrester has been making IT, marketing, and technology industry leaders successful every day. For more information, visit forrester.com.
With strong roots in user interface, interaction, and experience design, Kevin approaches usability from a holistic, 'big-picture' perspective. Ranging anywhere from information architecture, to performance optimization, to hand-crafting UIs for mobile and TV, Kevin's deep fascination with the way people communicate with technology is what drives him to make things "the way they should be."
In the past few years, Kevin has been a part of developing engaging content and contextual applications for brands like Pepsi, Honda, Procter & Gamble, and several major medical and higher-learning communities.
An accomplished author, Kevin served as a Technical Reviewer for the Flex 4 Cookbook, was a reviewer for Learning ActionScript 3.0 (2nd ed), was a featured author for O'Reilly Media's InsideRIA, and is currently a contributor here at UX Magazine.
Kevin is an Adobe Community Professional, and speaks at a number of the top conferences in the industry including Flash and the City, FITC, 360Flex, and OSCON. He’s received numerous accolades, including being listed among the "Top Presentations of the Day" and having the "Most discussed presentation on Twitter" by Slideshare.
Follow Kevin on Twitter (@kevinSuttle), on Quora, and KevinSuttle.com for more.
Jeremy Olson
Jeremy has always been right at the intersection of design and software. As a homeschooled kid, he always loved art and was delighted to discover software development as an outlet for his creativity. After ten years of building software, Jeremy landed his first big success at the age of 19 as a Sophomore at UNC Charlotte when he built an iPhone app called Grades. Apple not only featured Grades on the App Store homepage, but awarded the second version the coveted Apple Design Award in 2011 and Grades has since become one of the most popular Education apps on the App Store, being featured in national press such as Fox News and the Huffington Post. Now a senior, Jeremy has transformed his company Tapity into a full time business and his team works with startups and big brands alike to craft delightful apps for iOS.
Scott Jenson
Scott Jenson has been doing user interface design and strategic planning for over 20 years. He was the first member of the User Interface group at Apple in the late 80s, working on System 7 and the Apple Human Interface guidelines. He then joined the Newton group as a programmer/designer. After Apple, Scott was a freelance design consultant, doing work for Netscape, Mayo Clinic, American Express, and several web startups. For 3 years, he was director of product design for Symbian and has has managed the mobile UX group at Google.
Amy Cueva
Amy Cueva is Founder, Chief Experience Officer, and healthcare principal at Mad*Pow. She partners with clients like New England Journal of Medicine, Google, Aetna, Fidelity, and Monster to create strong multi-channel experience strategies, intuitive digital experiences, and streamlined processes. She built Mad*Pow's user-centered design methodology as the vehicle to synergize business goals, customer needs, and technology requirements. She formed the Healthcare UX group on LinkedIn bringing together those invested in the design of healthcare experiences to discuss best practices, trends, challenges, and the creation of standards. She presented at last year’s HIMSS virtual conference and the 5th Annual World Healthcare Innovation & Technology Congress (WHIT5.0), and will be presenting at the 2010 IA Summit and the UPA International Conference. She is the secretary and one of the charter members of the NH UPA and was selected as one of Mass High Tech's Women to Watch in 2009.
Mike Kuniavsky
Mike Kuniavsky is the founder of ThingM, a ubiquitous computing design and development company. He also cofounded Adaptive Path, a leading internet consultancy, and cofounded Wired Digital UX for Wired Magazine's online division, where he served as the interaction designer of the award-winning search engine, HotBot. He is also the author of Observing the User Experience, and the new book Smart Things: Ubiquitous Computing UX Design, both available from Morgan Kaufmann Publishers.