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Dana Chisnell

UsabilityWorks

Dana has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She’s the co-author, with Jeff Rubin, of Handbook of Usability Testing Second Edition. (Wiley, 2008) Visit Dana’s website at usabilityworks.net or follow her on Twitter @danachis.

With the principle of “make it pleasant, make it pleasing,” products can make users smile.

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