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Season 7—Spring 2026  ·  20 episodes  ·  Through-line: the human architecture of institutional change
Why AI Scaffolding
Matters More than Use Cases
Flowers · S6
Decentralized
AI is the Future
Goertzel
Canonical
Knowledge is Key
DosSantos
What AI as
Cheap Prediction Means
Gans
Cheap Prediction,
Expensive Change
Goldfarb
Folk Law &
Fax Machines
Pahlka
Inside The
Infinity Machine
Mallaby
Crisis Is
Your Opening
Nitze
The Confabulation
Machine
Ratliff
No Strategy
Without Vision
Evergreen
When Agents Have
Wallets, Trust Is Currency
Cohen Freue
Nuclear Fusion,
No Power Lines
Frankle
The Checklist Your
Deck Is Missing
McMillan
Knowing Before
Doing
Hasbe
The Pyramid Was
Always Wrong
Barzun
Structure Before
Features
Schwartz
Selling to
Machines
Scheibenreif
What Agentic
Orchestration Actually Means
Hosts
You Are the
Circumstances
Godin
AI Activates
Service Design
Reason & Løvlie
The Shareholder
Is the Member
Leung ← Latest
Fellows › Dana Chisnell
Contributing Author

Dana Chisnell

UsabilityWorks
Dana Chisnell

Dana has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She's the co-author, with Jeff Rubin, of Handbook of Usability Testing Second Edition. (Wiley, 2008) Visit Dana's website at usabilityworks.net or follow her on Twitter @danachis.

Contributions to UXM

7 pieces
1
Class of 2011

Beyond Task Completion: Flow in Design

2011-10-07◆ Class of 2011
2
Class of 2011

Pleasant Things Work Better

2011-01-25◆ Class of 2011
3
Class of 2010

Beyond Frustration: Three levels of happy design

2010-06-16◆ Class of 2010
4
Class of 2010

Review of the New UX Book "Remote Research"

2010-05-25◆ Class of 2010
5
Class of 2010

Are You Designing or Inspecting?

2010-04-09◆ Class of 2010
6
Class of 2010

Where Do Heuristics Come From?

2010-03-03◆ Class of 2010
7
Class of 2010

What You Really Get From a Heuristic Evaluation

2010-02-19◆ Class of 2010