Dana Chisnell

UsabilityWorks

BIO:

Dana has helped hundreds of people make better design decisions by giving them the skills to gain knowledge about users. She's the co-author, with Jeff Rubin, of Handbook of Usability Testing Second Edition. (Wiley, 2008) Visit Dana's website at usabilityworks.net or follow her on Twitter @danachis.

ON THE WEB

Website #1:

http://usabilityworks.net

Twitter:

http://twitter.com/danachis

ARTICLES BY THIS AUTHOR

Beyond Frustration: Three levels of happy design

It's not enough to just be usable—products actually have to make people happy.

Dana Chisnell - NO. 536

What You Really Get From a Heuristic Evaluation

Understanding what heuristic evaluations can and cannot do for your product.

Dana Chisnell - NO. 492

Beyond Task Completion: Flow in Design

In flow, the experience is rich and deep, and helps users be productive and highly creative.

Dana Chisnell - NO. 740

Pleasant Things Work Better

With the principle of "make it pleasant, make it pleasing," products can make users smile.

Dana Chisnell - NO. 609

Where Do Heuristics Come From?

Knowing the origin of a heuristic is important to making good design decisions.

Dana Chisnell - NO. 498

Review of the New UX Book "Remote Research"

Usability pro Dana Chisnell reviews the new book by Nate Bolt and Tony Tulathimutte.

Dana Chisnell - NO. 530

Are You Designing or Inspecting?

The differences betweeen guidelines and heuristics in designing and testing UIs.

Dana Chisnell - NO. 514