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Season 7—Spring 2026  ·  16 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Kevin O’Connor

User Insight
Kevin O’Connor

Kevin O’Connor is the President of User Insight, where he is responsible for all aspects of the company’s marketing and client relations. With a focus on creating new and innovative services, Kevin helped grow User Insight to a firm that provides user experience research and strategy for more than 300 clients in 25 industries. Since 2004, Kevin has expanded User Insight’s international capabilities with the establishment of various international partnerships and projects that span 15 countries.

Contributions to UXM

1 piece
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Class of 2011

Personas: The Foundation of a Great User Experience