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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  14 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Ilana Westerman

Create with Context
Ilana Westerman

Ilana Westerman has for the past 15 years focused on helping bring people and technology together through seamless digital experiences. At Create with Context, Ilana leads strategic research and idea generation for global Fortune 500 companies.Ilana also shares her passion for research-driven design as a part-time faculty member at San José State University, where she has taught graduate level courses in the Industrial Systems Engineering/HFES program since 2005.Previously, Ilana performed strategic user research at Adobe, helping envision and define future products focused on digital youth and creativity.Prior to that, Ilana joined Yahoo! in its infancy and helped build the User Experience Research team, managing Community, Cross-platform, Mobile, and Living Room experience teams. Her group defined the strategic direction of Yahoo! with projects including Future of the Internet (3, 5, 10 years out), Platform Convergence, Internet Everywhere, What Can Be with Yahoo! Mobile, and Global Yahoo! Platform.

Contributions to UXM

4 pieces
1
Class of 2013

7 Actions that Earn User Trust

2
Class of 2013

Control and Transparency

3
Class of 2012

Designing to Build Trust

4
Class of 2011

Making Online Privacy Make Sense