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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  12 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Richard Gunther

UX Magazine Fellow
Richard Gunther

Richard Gunther is a technologist who's been making the case for user-centric design for over two decades—even back as a programmer on text-based mainframe systems. Now a senior member of Universal Mind's Delivery practice, Richard runs a number of UX projects, bringing  his passion for great customer experiences to desktop, web, and mobile platforms.When Richard's not escaping to Disney World or Iceland, he's often writing about home media and home automation for the Digital Media Zone, where he also co-hosts a podcast covering Microsoft home entertainment technology and news. Richard applauds the world around him at @WhatImpressesMe on Twitter, and he occasionally rants about random topics on his personal blog at richard.is.

Contributions to UXM

2 pieces
1
Book Excerpt  ·  Crisis Engineering

The Crisis Worth Using

The five indicators of a genuinely useful crisis—and the difference between the kind that opens a window for transformational change and the kind that merely accelerates collapse. Excerpted from Crisis Engineering.

7 min read April 2025 ◆ The Useful Crisis
2
Guest Article

When the Window Opens: A Field Guide to Crisis Seizing

Written for UXM as a companion to the episode. Not theory—what Marina actually does when she walks into a failing system with a 90-day mandate and no authority to hire. Practical, specific, and unsettling in the best way.

11 min read April 2025 ◆ The Useful Crisis

Ideations

1 cluster
The Useful Crisis
S7 Ep. 4  ·  7 pieces  ·  April 2025