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Season 7—Spring 2026  ·  20 episodes  ·  Through-line: the human architecture of institutional change
Why AI Scaffolding
Matters More than Use Cases
Flowers · S6
Decentralized
AI is the Future
Goertzel
Canonical
Knowledge is Key
DosSantos
What AI as
Cheap Prediction Means
Gans
Cheap Prediction,
Expensive Change
Goldfarb
Folk Law &
Fax Machines
Pahlka
Inside The
Infinity Machine
Mallaby
Crisis Is
Your Opening
Nitze
The Confabulation
Machine
Ratliff
No Strategy
Without Vision
Evergreen
When Agents Have
Wallets, Trust Is Currency
Cohen Freue
Nuclear Fusion,
No Power Lines
Frankle
The Checklist Your
Deck Is Missing
McMillan
Knowing Before
Doing
Hasbe
The Pyramid Was
Always Wrong
Barzun
Structure Before
Features
Schwartz
Selling to
Machines
Scheibenreif
What Agentic
Orchestration Actually Means
Hosts
You Are the
Circumstances
Godin
AI Activates
Service Design
Reason & Løvlie
The Shareholder
Is the Member
Leung ← Latest
Fellows › James Torio
Contributing Author

James Torio

McKinsey
James Torio

James Torio is a solution manager for a leading global management consultancy. He has consulted for fortune 500 companies in financial services, healthcare, pharmaceuticals and insurance. He designs products that support the goals and behaviors of the people who use them.

Contributions to UXM

2 pieces
1
Class of 2013

Break Point Analysis: Gaining insight into customer satisfaction and reducing over investment

2013-06-18◆ Class of 2013
2
Class of 2011

Experience Maps Identify Inefficiencies and Opportunities

2011-10-04◆ Class of 2011