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Articles With Authors

Transitioning to Design Management is Hard, Risky and Requires a Lot of Luck

[email protected] | Andy Budd
post authorAndy Budd

Andy Budd

User Experience Designer and co-founder of Clearleft, Andy is a best selling tech author, curates the UX London and Leading Design conferences and helped set-up The Brighton Digital Festival. Andy is a regular speaker at international conferences like SXSW, Awwwards and The Next Web. He currently runs an online community of over 1,500 Heads, Directors and VPs of Design, and is a founding member of Adobe's Design Circle. Andy has appeared on both the Wired 100 and BIMA 100 lists, as well as winning agency of the year several times running. Never happier than when he's diving some remote tropical atoll, Andy is a qualified PADI dive instructor and retired shark wrangler.

Using Data to Build Better Products

[email protected] | Meghan Wenzel
post authorMeghan Wenzel

Meghan Wenzel

Meghan Wenzel is a Senior UX Researcher at 15Five, an employee engagement and performance management platform. She leads 15Five's strategic research efforts, exploring topics such as how to foster trust and engagement with the tool. Previously she founded the UX Research practive at Factual, a location data startup, where she educated the company on the value of research and built out their UX Research processes. She also worked at ADP, where she conducted research across their various product platforms. 

What privacy pros can learn from service design

[email protected], [email protected] | TJ Harrop, Tim de Sousa
post authorTJ Harrop

TJ Harrop

TJ Harrop is a Designer and Product Manager from Manchester, UK. He is currently working in Sydney, Australia where he avoids exposing his milky British complexion to the sun at all costs.TJ specialises in transforming Government services using a designers approach and an engineer’s toolkit. He coaches and leads teams to deliver services that go deeper than websites and apps to include platforms, fees, support, and accessibility. Find him at tjharrop.com. 

post authorTim de Sousa

Tim de Sousa

Tim is a privacy and information governance policy specialist with a focus on innovation and emerging technologies. In 2019, Tim established and ran the NSW Government Policy Lab, Australia's first whole-of-government human-centred policy design lab. He has held senior privacy roles with Westpac, the Commonwealth Bank of Australia and the Office of the Australian Information Commissioner, and serves on the ANZ advisory board of the International Association of Privacy Professionals.

Design from a Distance

[email protected] | Adriana Valdez Young
post authorAdriana Valdez Young

Adriana Valdez Young

Adriana is an independent design researcher and project advisor at SOUR, where she supports the design of people and planet-centered products, experiences, and cities. She is also acting chair and faculty at MFA Interaction Design, School of Visual Arts in New York City.

UI copy: Remove vs Delete

[email protected] | Alex Zlatkus
post authorAlex Zlatkus

Alex Zlatkus

Alex is a product designer from Boston, MA. With a history in customer support and quality assurance, he focuses on creating empathetic solutions, that work for all use cases.

Alex has extensive experience bringing UX best practices to startups and relish's every opportunity to advocate for design. Alex works at LogicManager, designing SaaS solutions in the risk management industry, and works part time at Connective, a social app for creatives. 

Good Design Vs. Good UX Design

[email protected] | Esther Pomerantz
post authorEsther Pomerantz

Esther Pomerantz

Esther Pomerantz is a UX/UI Designer who is passionate about employing design to help both people and businesses succeed. She believes that business problems are solved by addressing user problems and strives to continuously tackle those problems.  Follow her on Medium for more thought and ideas or reach out to her via LinkedIn.

The secrets of collaboration

[email protected] | Vicky Gao
post authorVicky Gao

Vicky Gao

Vicky Gao is a Senior User Experience Designer at LinkedIn, where she designed and shipped the hiring product for users from small business. She deeply believes in people first, and her strengths include user-centric product strategy, problem-solving, and delivering design solution at scale. Previously, she graduated from Georgia Tech with a Master degree in Human Computer Interaction.

Think Fast, Create Fast, Innovate Fast: A Lightning Round on Rapid Ideation

[email protected] | Pete Sena
post authorPete Sena

Pete Sena

Pete Sena is the Founder and Chief Creative Officer of Digital Surgeons, a global creative consultancy that helps brands discover and design new opportunities for growth. He has built and led cross-functional teams that have delivered a number of successful, award-winning, multi-channel programs and activations, ranging in scale from venture-backed startups to Fortune 50 organizations. Pete prides himself on partnering with CEOs, CMOs, and creative leaders to help them set, plan, and achieve their visions.

Solving the “right” problem

[email protected] | Bibin Mathew
post authorBibin Mathew

Bibin Mathew

More than 16 years’ experience partnering with internal and external stakeholders to discover, build, improve the user experience and digital visual aesthetics. A proven history of creating cutting edge interface designs for websites and mobile applications through a user-centred design process by constructing screen flows, prototypes, and wireframes. Focused on ensuring and executing the UX quality of every systems getting designed by my team.

Design Guide: Breadcrumbs

[email protected] | Alex Zlatkus
post authorAlex Zlatkus

Alex Zlatkus

Alex is a product designer from Boston, MA. With a history in customer support and quality assurance, he focuses on creating empathetic solutions, that work for all use cases.

Alex has extensive experience bringing UX best practices to startups and relish's every opportunity to advocate for design. Alex works at LogicManager, designing SaaS solutions in the risk management industry, and works part time at Connective, a social app for creatives. 

Human-Centered Design in Real Time

[email protected] | Rachel Romano
post authorRachel Romano

Rachel Romano

Rachel Romano is a storyteller and strategist for Microsoft Design, where she writes and thinks about how to leverage technology to create more equitable and ethical futures. She's published two books with HarperCollins under a pen name, and has written for the New York Times and The Atlantic. She currently lives in Seattle, where she is the proud mom of several plants and a fur child.

The Downside of Healthcare Design

[email protected] | Chris Kiess
post authorChris Kiess

Chris Kiess
Chris is a healthcare designer with 15 years of experience in the health industry. He has worked with a number of large organizations in healthcare to include Eli Lilly, Indiana University School of Medicine, the Department of Veterans Affairs, the Alzheimer’s Association, Amedisys Home Health and Hospice Care, Walgreens and Baxter Health. Chris currently resides in the Greater Chicago Area, working with a start-up in the home healthcare space.

Considering second-order effects when viewing Patient Experience from a distance

[email protected], [email protected] | UX Healthcare, Zane Dickens
post authorUX Healthcare

UX Healthcare

UX Healthcare primary goal is to improve User Experience within Healthcare globally. Our primary focus is connecting likeminded practitioners and clinicians through our events and consultancy arm. With UX Healthcare we aim to make a difference, because better design is needed in the healthcare industry.

post authorZane Dickens

Zane Dickens

Zane Dickens is Lead Designer at Jembi Health Systems. Empowering team members and stakeholders to co-create impactful solutions in low-resource settings across Africa. He believes that generalists with their odd-bag of skills make the best designers and life raft companions.

4 Strategies to Chart a Path Forward When There is No Map

[email protected], [email protected] | Sandeep Pahuja, Alice Kogan
post authorSandeep Pahuja

Sandeep Pahuja

As a director in IDEO San Francisco, Sandeep helps clients build meaningful brands, new ventures, and innovative cultures. He is passionate about helping organizations design inclusive and equitable solutions that are both strategic and human-centered.

post authorAlice Kogan

Alice Kogan

Alice is a business design lead in IDEO’s New York studio, where she integrates IDEO’s human centered approach with designing for clients’ strategic needs and aspirations. She is passionate about blending creative and analytical thinking to simplify complex challenges, develop elegant solutions and craft powerful stories.

User Story Template With Examples

[email protected] | Songtham T.
post authorSongtham T.

Songtham T.

Hi, I'm Songtham "M" Tungkitkancharoen.

I'm a product person that wants to make the world a better place. Driven by the infinite mindset, I see technology as a means for creating global change and have had the incredible opportunity to work with amazing companies in my hometown of San Francisco and in my current residence of Bangkok.

To My Loved Ones: This Is What I Do — I attempt to describe my design/UX life to non-design/UX people.

[email protected] | Sarah Dzida
post authorSarah Dzida

Sarah Dzida

Sarah Dzida collaborates with teams to build useful, usable and delightful UX and content experiences across digital and tangible products. With over 8 years of expertise, she's worked with many types of teams from enterprises to agencies to startups. Her clients include Walmart, Toyota, Bob Evans Grocery, the City of Los Angeles and the Bruce Lee Foundation. In fact, her work for Lexus received recognition from the 47th Creativity International Awards as well as her recent work in interactive storytelling from the CommArts 2020 Interaction Awards. Sarah also writes articles, essays and poetry. They've been featured online, in print and at the Architecture + Design Museum in Los Angeles. Her UX and design writing appears in UX Booth, UX Collective, UX Magazine, and is used in curriculums around the country.

To Bundle, or Not to Bundle: That Is the Question.

[email protected] | Julian Connor
post authorJulian Connor

Julian Connor

I am a seasoned product and strategy professional, with over decade working as a startup co-founder, strategy consultant and product manager. My ability to deliver tangible impact is underpinned by a natural aptitude for analytics blended with an ability to simply articulate complex ideas and, ultimately, garner buy-in at all levels of an organisation for the products and ideas I advocate.

COVID-19: 5 Human-Centered Design Principles to Guide Leaders in a Crisis

[email protected] | Sanskriti Ayyar
post authorSanskriti Ayyar

Sanskriti Ayyar

Sanskriti is an experience design strategist, based out of San Francisco. Her design career has been in both consulting and in-house, at organizations like Cooper and Square. She brings a keen interest in people and their motivations, with a dose of blue-sky thinking, warmth, and practicality, to help organizations create intuitive products, services, and practices.

With the belief that design is at the core of business, she is spending the year in Singapore and France, pursuing her MBA at INSEAD.

In her spare time, you can find her making fresh pasta and staring longingly at other people’s dogs.

Perfect is the Enemy of Done

[email protected] | Stephanie Blucker
post authorStephanie Blucker

Stephanie Blucker

Stephanie is a conversational UX writer at Microsoft, where she crafts personalities for chatbots and the content that goes with them. She currently leads a project called Personality Chat, which was honored by Fast Company with an Innovation by Design award. She holds a Bachelor of Journalism from the University of Missouri-Columbia and is working on her Master of Science in Human Centered Design & Engineering at the University of Washington.

Imagineering in a Box: Sound Design

[email protected] | Shelly Warmuth
post authorShelly Warmuth

Shelly Warmuth

Shelly is an experience designer who is passionate about immersive design including games, theme parks, LARP, mixed reality/VR/AR, immersive theater, & everyday life. She has the creative background, experience, and education to find creative solutions to weird problems. She believes media should be truly immersive and it should augment reality.

Navigating Uncertainty

[email protected] | David Jenkins
post authorDavid Jenkins

David Jenkins
David is a senior professional in the field of product and technology focusing on the capital markets, as well as being involved in community projects around interaction standards and running his own design and architecture company. Keen interests are interactivity in the physical space, IoT devices, digital art, architecture and machine learning. At any one point, he is usually juggling a million things at once. He is professionally qualified in Information Systems and Computer Science and always open to talk about the future.

Design Thinking: Levelling the playing field for non-designers

[email protected] | Devika Goel
post authorDevika Goel

Devika Goel

I am attempting to navigate the world of digital communication with empathy in an age where compassion is equated with clumsy attempts at personalization. Currently, I am pursuing my master’s in Digital Management from Hyper Island in Manchester where I am exploring fresh approaches to problem-solving, design thinking, digital transformation and team dynamics and trying to amalgamate these approaches with communication strategies across all digital platforms.

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