alisonLouisByrd@uxmag.com

Artificial Intelligence, Behavioral Science, Conversational Design, Customer Experience, Emotion, Human factors, Interaction Design, Psychology and Human Behavior, Technology

The lack of cultural competence in conversational AI is a direct correlation to the inherent bias within it’s development.

Article by Louis Byrd

6 min read

Accessibility, Artificial Intelligence, Business Value and ROI, Design Tools and Software, Development, Emotion

How can we best prepare our children for the future?

Article by Louis Byrd

4 min read

Accessibility, Artificial Intelligence, Business Value and ROI, Conversational Design, Design, Empathy, Human factors

The people developing AI are transforming how we think. Here’s how empathy plays a role.

Article by Louis Byrd

5 min read

Accessibility, Behavioral Science, Design, Design Theory, Emotion, Empathy, Human factors, Psychology and Human Behavior

The design process can bring social change.

Article by Louis Byrd

10 min read

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