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Articles With Authors

[email protected], [email protected] | Jarrod Gingras, Tony Byrne
post authorJarrod Gingras

Jarrod Gingras

Jarrod Gingras is Real Story Group’s Managing Director and an analyst covering Digital Workplace and Marketing technologies.

As a conference speaker and consultant, he regularly advises some of the world’s largest and most complicated enterprises on their enterprise information challenges.

Prior to joining Real Story Group, Jarrod worked as a web developer, information architect and user interface designer at a systems integration firm, where he developed user-focused content management strategies and solutions for clients in a multitude of industries.

Jarrod’s passions include following Boston’s sports teams, relaxing in Costa Rica with his wife Lindsey, and helping enterprises select the right technology for their unique needs.

post authorTony Byrne

Tony Byrne

Tony is founder of the only exclusively "buy-side" technology analyst firm in the world. At Real Story Group we work only for you the technology customer, and that allows us to keep it real.

  Tony has a personal passion for helping large enterprises make sound strategic decisions, based on solid research, that will set them up for long-term success. He believes the best companies of the future will be those that invest the most wisely in employee and customer digital engagement.

post authorNir Eyal

Nir Eyal
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. Nir founded two tech companies since 2003 and today is a past Lecturer in Marketing at the Stanford Graduate School of Business. Nir is also an advisor to several Bay Area start-ups and incubators. Nir’s last company received venture funding from Kleiner Perkins Caufield & Byers and was acquired in 2011. In addition to blogging at NirAndFar.com, Nir is a contributing writer for Forbes, TechCrunch, and Psychology Today. Nir attended The Stanford Graduate School of Business and Emory University.   Nir Eyal is the author of Hooked: How to Build Habit-Forming Products and blogs about the psychology of products at NirAndFar.com. For more insights on using psychology to change behavior, join his newsletter and receive a free workbook.

[email protected] | Stephen Moyers
post authorStephen Moyers

Stephen Moyers

Stephen is an online marketer, designer and avid tech-savvy blogger at Los Angeles web design agency - SPINX Digital. He is a creative learner at heart with a strong passion for writing blogs on web design & development, UX, online marketing, entrepreneurship, social media and much more. He is a professional blogger and therefore he likes to read a lot of online and print stuff. He is a design enthusiast too and love every bit of art, music and nature. He enjoys user Interface design and loves to explore more on the subject. In his leisure time, Stephen is either traveling or doing photography of natural surroundings. Being a blogger, he always likes to listen to people to know what’s on their minds. You can follow & subscribe to his company's blog at SPINX Digital Blog.

[email protected] | Sam Urban
post authorSam Urban

Sam Urban
JMC Academy is Australia's leading private college offering courses in the Creative Industries with campuses in Sydney, Melbourne and Brisbane. With advanced-design campuses, ongoing technology upgrades, a dedicated team of academics and industry professionals, and a network of international master class lecturers, JMC Academy is committed to ensuring our creative graduates make their own indelible mark on the industry. To keep up to date and gain all the skills you need for any career in Design by studying Digital Design at JMC Academy Our creative courses are structured to reflect the diverse and interrelated networks that underpin this multi-faceted industry. It is crucial that students understand the industry as a whole as well as their prospective place within it. This also impacts on the need to ensure graduates leave with specialist knowledge, advanced skill, strong business acumen, and a global perspective. Courses included Digital Design, Animation, Game Development, Audio Engineering and Sound Production, Entertainment Business Management, Film and TV Production, Songwriting and Contemporary Music Performance.

post authorNir Eyal

Nir Eyal
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. Nir founded two tech companies since 2003 and today is a past Lecturer in Marketing at the Stanford Graduate School of Business. Nir is also an advisor to several Bay Area start-ups and incubators. Nir’s last company received venture funding from Kleiner Perkins Caufield & Byers and was acquired in 2011. In addition to blogging at NirAndFar.com, Nir is a contributing writer for Forbes, TechCrunch, and Psychology Today. Nir attended The Stanford Graduate School of Business and Emory University.   Nir Eyal is the author of Hooked: How to Build Habit-Forming Products and blogs about the psychology of products at NirAndFar.com. For more insights on using psychology to change behavior, join his newsletter and receive a free workbook.

[email protected] | Joe Macleod
post authorJoe Macleod

Joe Macleod
Joe Macleod has been working on the issue of Closure Experiences for 15 years. Through his work in design, technology and services, he has detected a common pattern of denial at the end of the customer lifecycle. In the last couple of years this interest has led him to establish a research project based on sharing this insight and new approach with people via conferences, articles, teaching, projects and - now - a book. His 20-year professional career has been based across the leading web, telecoms and carrier companies, where he led teams and built a variety of successful products. Most recently as Head of Design at the award-winning digital product studio Ustwo, he built it into a globally recognised team, working with the world’s favourite brands on the most pioneering of products. In 2013 he founded the IncludeDesign campaign; this brought the UK’s leading designers together to champion creative education.

[email protected] | Jen Briselli
post authorJen Briselli

Jen Briselli
Jen is a strategist with a passion for science, education, and empowering people through design. To her, being a designer means being an enabler rather than a problem solver – creating the tools and environments that empower people to solve their own problems, and building agency into the interactions between clients, their customers, and the channels that connect them. At Mad*Pow, she does just that as VP, Experience Strategy & Service Design. Prior to joining Mad*Pow, Jen designed tools that helped customers redefine education at Blackboard, and created intuitive and enriching interactive experiences for clients at Isobar. But even before “design" was included in her title, she spent several years as a physics teacher designing learning experiences, and later studying design strategy and service design at Carnegie Mellon University. When she’s not thinking about design strategy, she’s probably playing ice hockey, baking vegan cookies, or listening to loud music with unintelligible lyrics.  

post authorDan Ward

Dan Ward
Dan Ward is the author of F.I.R.E.: How Fast, Inexpensive, Restrained and Elegant Methods Ignite Innovation (HarperBusiness, 2014) and The Simplicity Cycle: A Field Guide To Making Things Better Without Making Them Worse (HarperBusiness, 2015). Prior to launching Dan Ward Consulting, he served for more than 20 years as an acquisition officer in the US Air Force, where he specialized in leading high-speed, low-cost technology development programs and retired at the rank of Lieutenant Colonel. For more information please visit thedanward.com and follow the author on Facebook and Twitter

[email protected] | Steve Tengler
post authorSteve Tengler

Steve Tengler
Steve Tengler is a Senior Director with the Honeywell Connected Vehicle group, where he oversees a global team of engineers, data scientists and designers working on vehicle monitoring solutions such as cybersecurity, prognostics, etc. Steve is a proven expert in the field of the connectivity and user experience with over twenty-five years of experience on some of the country's top automotive teams, such as OnStar, Nissan, Ford and Honeywell.

[email protected], [email protected] | Joe Caratenuto, John Boykin
post authorJoe Caratenuto

Joe Caratenuto
Joe has been a full time illustrator in a freelance capacity since 2013. He's illustrated for books, magazines, posters, websites, T-shirts, blogs, advertisements, flyers, cartoon maps and also does personal commissions. He's drawn everything from monsters to celebrities to family caricatures to barber chairs...

post authorJohn Boykin

John Boykin
John Boykin answers to user experience designer, information architect, interaction designer, information designer, and UX researcher. He’s been doing all of the above for over 10 years. Clients include Walmart, Macy’s and Bloomingdale’s, Blue Shield, Bank of America, Visa, Symantec, NBC, HP, Janus, Prosper, and Mitsubishi Motors. His site, wayfind.com, will tell you more than you want to know.

[email protected] | Ryan Hunt
post authorRyan Hunt

Ryan Hunt
I'm a Bay Area based user-centered researcher and designer that has worked on projects that range from cars, places, apps, and services. I've got a degree in Urban Studies from UC Berkeley and I'm finishing my MS in Human Factors in Information Design at Bentley University.

post authorVal Head

Val Head
Val Head is a designer based in lovely Pittsburgh, PA. Her work ranges from projects on the web to interactive installations to print. She is the author of The Pocket Guide to CSS Animations, teaches CSS Animations on Lynda.com, and hosts the All The Right Moves tutorial screencast. You can find her on stage speaking at events like An Event Apart and encouraging others to do the same as the co-host of the Ladies in Tech podcast. She also co-founded the popular Web Design Day conference, and leads workshops around the world on Interface animation for the web.

[email protected] | Donna Lichaw
post authorDonna Lichaw

Donna Lichaw
Donna Lichaw guides startups, non-profits, and global brands in optimizing their digital products and services by providing them with a simplified way to drive user engagement through impactful storytelling. Recognized as a thought leader in storytelling and customer engagement strategies, she has presented as a keynote speaker at design and technology conferences in the US, Canada, and Europe.

[email protected], | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected] | Mary Brodie
post authorMary Brodie

Mary Brodie
Mary has been designing and producing user experiences for over 15 years in the Web and mobile spaces. For the past 7 years of freelancing (her company name is Gearmark), she has become highly familiar with Agile methodologies and how UX fits into the process. Her projects range from creating visions to collaborating with her clients to make small, yet valuable, incremental changes that meet business or technology goals.

[email protected] | Emily Grace Adiseshiah
post authorEmily Grace Adiseshiah

Emily Grace Adiseshiah
Emily is a Marketing Content Editor at Justinmind, where she produces web copy for the blog and interactive learning sections of the website. She’s passionate about writing great content, focusing on the evolution of interactive prototyping and its impact on user experience in the design process. She can’t get enough of blogging, and you can find her on Twitter, Facebook and other social media.

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected] | Kuba Dospial
post authorKuba Dospial

Kuba Dospial
Kuba is a UX research coordinator and web designer in financial company. Kuba is involved in UX industry for almost 5 years and he's a psychology student at University of Social Sciences and Humanities in Warsaw. He specializes in social and  clinical psychology. His reasearch is focused on the flow of benefits in interpersonal relations. Author of three-level theory of selfishness.

[email protected] | Jim Dibble
post authorJim Dibble

Jim Dibble
Jim is a Principal Interaction Designer at Cooper, where his work ranges from consumer web applications to mission-critical business software. He is especially interested in the ways in which technology can help people interact and serve as a catalyst for communication and collaboration, rather than acting as a barrier. At Cooper he helps clients master the design process to better understand their users, and he harnesses the power of user research to surface the objectives of the design. Prior to joining Cooper in 2010, Jim worked at several startups focused on creating tools for the design, development, and runtime management of software systems. A graduate of Brown University with a degree in Computer Science, Jim initially worked as a programmer before spending several years in technical training and curriculum development, designing learning experiences for students. A chef at heart, Jim can be found most weekends cooking for friends. 

[email protected] | Nancy Kapoor
post authorNancy Kapoor

Nancy Kapoor
Nancy Kapoor works as a Blogger & Digital marketing Expert for Designhill.com, the world’s fastest-growing crowdsourcing platform for custom logo design, website designs, banners, social media designs and a host of other graphic designs. Nancy Kapoor from Designhill was recently in news for the successful launch of company's much ambitious one-to-one projects. With profound professional, technical and people management skills, she has spent 7.5 years of extensive experience in SEO, email marketing, affiliate marketing, digital marketing, blogging, and content marketing.

[email protected] | Dan Smith
post authorDan Smith

Dan Smith

Dan is very enthusiastic and passionate about UX design and product development. He has a track record of creating elegant software solutions that address complex user problems. Lean UX, Agile, and iterative development processes are his preferred methods of creating solutions. With over 16 years in technology roles ranging from UX Designer to Program Developer to Team Manager to Product Manager, Dan has the ability to draw on his experience to solve problems with a balance between technical constraints and user/business needs.

[email protected] | Tim Leisio
post authorTim Leisio

Tim Leisio
Tim is a generalist who feeds off multidisciplinary connections. With five years of self-made UX skills and knowledge, he spends his time creating product experiences as well as shifting organizations, their structures, and their processes toward environments better suited to creating great products.

[email protected], [email protected] | Susanna Arntz, Elizabeth Allebach
post authorSusanna Arntz

Susanna Arntz

Susanna Arntz is a data-driven, content-focused brand strategist and digital marketer specializing in the tech, health, and education verticals. Currently, she spearheads brand strategy at Viddler, Inc., an interactive video-based software company. She is an alumna of the Fox School of Business at Temple University where she earned her BBA from the Institute for Entrepreneurship and Innovation. 

post authorElizabeth Allebach

Elizabeth Allebach

I solve problems, digitally. I have a passion for turning businesses into something special on the web. Which means, I feel happiest behind a computer with Illustrator up, coffee pumping, and folk-pop blaring.  I call myself a Web Designer and Marketer, but my work is so much more than that. I specialize in web design, web marketing, typography, e-commerce design, writing, and front-end code.

I am currently a Digital Communications student concentrating in business technology at Lebanon Valley College located in Annville PA. I am the President of the digital communications club and I am a volunteer graphic designer for many of my school's clubs and activities such as ValleyFest, Colleges Against Cancer, LVC Swing Dance Club, and DigiVal club.

[email protected] | Stephen Moyers
post authorStephen Moyers

Stephen Moyers

Stephen is an online marketer, designer and avid tech-savvy blogger at Los Angeles web design agency - SPINX Digital. He is a creative learner at heart with a strong passion for writing blogs on web design & development, UX, online marketing, entrepreneurship, social media and much more. He is a professional blogger and therefore he likes to read a lot of online and print stuff. He is a design enthusiast too and love every bit of art, music and nature. He enjoys user Interface design and loves to explore more on the subject. In his leisure time, Stephen is either traveling or doing photography of natural surroundings. Being a blogger, he always likes to listen to people to know what’s on their minds. You can follow & subscribe to his company's blog at SPINX Digital Blog.

[email protected] | Dieter Davis
post authorDieter Davis

Dieter Davis
Dieter Davis is an optimization industry professional with over 10 years of digital experience, working for companies of all sizes, consulting with many different types of digital companies and organizations including areas of retail, travel and financial.  His area of expertise in optimization revolves around using a methodology and multi-tool approach to bring quantifiable gains in combination with useful consumer insights that can be reused throughout an organization.  Aside from Clicktale, he also has worked with Google Analytics, Adobe Analytics, IBM Tealeaf, Monetate, OpinionLab, SiteSpect, CEP, and many more.  For more information about Dieter Davis, please visit his LinkedIn profile: https://.linkedin.com/in/dieterdavis

[email protected] | Aaron Cooper
post authorAaron Cooper

Aaron Cooper
Aaron leads, teaches and practices human-centered design to deliver measurable value, drawing on global Design Thinking experience in many domains. He actively listens, builds relationships, and influences to create intelligent, innovative, desirable experiences that drive growth. Outside of work, Aaron enjoys time with his family in small-town Minnesota, hiking, biking, making stained glass and perfecting the art of toasting s'mores.

[email protected] | Gonçalo Veiga
post authorGonçalo Veiga

Gonçalo Veiga
Gonçalo Veiga created the UX Services practice at OutSystems and lead the services transformation where every enterprise application development project started aiming at great UX, no matter its audience or end-goal. Currently, Gonçalo leads a set a innovation initiatives, like the development of Silk UI - a codeless front-end UI framework buit on top of the OutSystems Platform.

[email protected] | Dashiel Neimark
post authorDashiel Neimark

Dashiel Neimark
My name is Dash. Well, actually, it's Dashiel - but after gathering a life-long dataset of user feedback from an A/B test via the "introduce myself" task scenario, I've gained the summative insight that, in terms of satisfaction, effectiveness and efficiency (particularly the latter), it was necessary that Dashiel iterated into Dash. Although my friends and family would probably refer to me as a tennis burnout or table tennis enthusiast, in reality I am actually a User Experience Architect. I create usable, enjoyable digital experiences driven by a design thinking process and guided by the needs and desires of internal and external stakeholders. I draw upon my past experience in startups, freelancing, and consulting, as well as the wealth of user experience knowledge I have gained throughout my M.S. in Human-Computer Interaction and M.S. in Information Design & Strategy journeys. From concept to launch, I incorporate full-cycle UX tools & methodologies and am continually excited by future opportunities to play my part in delivering innovative digital solutions.

[email protected] | Jennifer Aldrich
post authorJennifer Aldrich

Jennifer Aldrich
Jennifer Aldrich is a UX & Content Strategist at InVision and a UX Blogger at UserExperienceRocks.com. She's also a social media addict, a cartoon doodler, and an amateur photographer. She has had the opportunity to present at the UXPA International Conference, participate as a panelist in the AIGA Women's Leadership initiative, present at the 2013, 2014 & 2015 Web Conferences and has guest lectured at Millersville University. She also serves as a member of the National Program Advisory Committee for Independence University. Jennifer has had the opportunity to contribute to UXMag, Net Magazine, MediaShift, InVision Blog, and A Beautiful Site, among other publications. She is fascinated by the intersection of Psychology and UX, and loves having the opportunity to make the world a slightly better place each day, through design.

[email protected] | David Dell'Agostino
post authorDavid Dell'Agostino

David Dell'Agostino
David Dell’Agostino is a user experience designer and educator in San Francisco. After studying and teaching philosophy through the 90s, David began thinking about other things in 2000 when he joined Primo Angeli as a web developer. He soon migrated to user experience design and has collaborated with numerous agencies, corporations, and start-ups on design and development projects, from enterprise application software to award-winning social marketing campaigns. David’s agency experience includes Carbon Five, Evolution Bureau, MRM//McCann, Mekanism, Meta Design, Razorfish, and Stone Yamashita Partners. He has worked on a variety of brands, including Camelbak, Facebook, Nike, VISA, YouTube, Kingsford, and Walmart. In 2014, David joined Swirl as the agency’s UX design lead, and most recently administered user research of Juniper.net, following a redesign of waltdisney.org, home to The Walt Disney Family Museum. David also teaches design and research for the Bay Area Video Coalition, where he mentors aspiring UX designers. Outside of work, David enjoys life with his family near Golden Gate Park, and for fun, teaches philosophy part-time at City College of San Francisco.

[email protected] | Cory Lebson
post authorCory Lebson

Cory Lebson
Cory Lebson (@corylebson), author of The UX Careers Handbook (CRC Press, 2016), has been a user experience consultant for over 20 years. He is the Principal and Owner of Lebsontech LLC, a successful user experience consulting firm he established in 1997. Lebsontech is focused on user research and evaluation, user experience strategy, UX training, and mentoring. Cory also speaks frequently on topics related to UX career development, user experience, user research, information architecture, and accessibility.  He has been featured on the radio and in addition to his recent book, has published a number of articles in a variety of professional publications. Cory has an MBA in marketing and technology management, as well as an MA in sociology and a BS in psychology. Cory is a past president of the User Experience Professionals Association (UXPA) International and is also a past president of the UXPA DC Chapter.

[email protected] | Bronwyn Larsen
post authorBronwyn Larsen

Bronwyn Larsen
Based in Vancouver, B.C., Bronwyn is a researcher for FCV Interactive, the user-focused transformation agency. She received a B.A. in anthropology and geography from McGill University and a M.Sc. in digital anthropology from University College London. Since then, Bronwyn has produced ethnographies in the U.K., Canada, and the U.S. on a variety of subjects including camping and the outdoors, technology use in the family home, and the self-tracking health movement. Her interest in ethnography stems from the freedom it gives the researcher to learn about and interact with others on a deep personal level and the rich knowledge these interactions produce. As a researcher with FCV, Bronwyn captures the stories and experiences of everyday people to create digital products that delight and engage users.

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