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Articles With Authors

AI is Here, Time to Reimagine your Accessibility Strategy

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Why This UX Role Will Grow Fastest In 2020

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Conversational Applications | the New Face of Your Apps

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

AI and HR: Will AI Chatbots Replace the Employee Handbook?

[email protected] | Samantha Saltzman
post authorSamantha Saltzman

Samantha Saltzman

Samantha Saltzman is an associate with the employment law firm Fisher Phillips in Irvine, Calif. Her practice includes counseling and defending employers in all areas of labor and employment matters, including claims for discrimination, wage and hour claims, retaliation and wrongful termination. Samantha also counsels employers on a variety of workplace issues and assists with the development of employee handbooks, policies and procedures. She earned her JD/MBA dual degree from Loyola Law School and Loyola Marymount University.

Humans, AI and the User Interface of the Future

[email protected] | Nir Eyal
post authorNir Eyal

Nir Eyal
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. Nir founded two tech companies since 2003 and today is a past Lecturer in Marketing at the Stanford Graduate School of Business. Nir is also an advisor to several Bay Area start-ups and incubators. Nir’s last company received venture funding from Kleiner Perkins Caufield & Byers and was acquired in 2011. In addition to blogging at NirAndFar.com, Nir is a contributing writer for Forbes, TechCrunch, and Psychology Today. Nir attended The Stanford Graduate School of Business and Emory University.   Nir Eyal is the author of Hooked: How to Build Habit-Forming Products and blogs about the psychology of products at NirAndFar.com. For more insights on using psychology to change behavior, join his newsletter and receive a free workbook.

Meeting Design for Managers, Makers and Everyone: A Book Excerpt

[email protected] | Kevin M. Hoffman
post authorKevin M. Hoffman

Kevin M. Hoffman
Kevin M. Hoffman is an information architect and design strategist that has been building digital tools since 1995. He holds a deep belief that properly designed and executed time spent together, or a good meeting, is a core element of good design. It puts necessary shared understanding and trust in place, enabling teams to make better experiences real. Kevin is regularly hired to facilitate design meetings for web and application design projects. He also speaks and provides workshops on the design of meetings and collaboration all over the world. In 2012, Kevin founded the distributed design network Seven Heads Design, a network of highly experienced digital design thinkers who operate independently but love working together. Prior to that he served as Experience Director for the award-winning web design agency Happy Cog, where he lead he led user experience strategy and practice for Fortune 500 companies, non-profits, and start-ups. He spent the formative years of his career in-house at colleges and universities, bringing countless digital design and communications initiatives to life. During this time he also taught digital communications strategy and web design in graduate and undergraduate interaction and communications design programs. He always says yes to the first meeting.

Participatory Design in Practice

[email protected], [email protected] | Olga Elizarova, Kimberly Dowd
post authorOlga Elizarova

Olga Elizarova
Olga is a dentist, healthcare designer, senior behavior change analyst and entrepreneur. After obtaining public health degree at Brown University she joined Mad*Pow the human-centered design consultancy to work in the digital health space as Behavior Change Designer. Some of the clients include CDC, Cigna, GE healthcare, Aetna, Cleveland Clinic, Joslin Diabetes Center, CVS, Dartmouth-Hitchcock etc. She applies the fusion of her clinical expertise, public health knowledge, insights from analyzing data and design thinking to the projects that she is working on. In 2017, Olga has been named on Medtech Boston 40 under 40 Healthcare Innovators list. Together with her friends she devotes a significant amount of her free time to volunteer projects. The goals of these projects are to bring design to the places that need it most, and to create a community of young people who want to volunteer their time and skills to help organizations and communities reduce their inequalities, and grow the sense of hope and creativity.

post authorKimberly Dowd

Kimberly Dowd
Kim’s passions lie at the intersection of art, technology, and people, making the field of UX a no-brainer for her. From user interviews and usability studies to eye tracking and ethnography, As an Experience Research Director, Kim is passionate about implementing various user experience research techniques and paying close attention to the pain points users have with technology. Kim spends most of her time focusing on the way that people interact with technology and with each other. In addition, Kim is in her 5th season with the Boston Bruins, where she works as a member of the Communications Team during B's home games. Kim holds a Master of Science in Information Design & Corporate Communication from Bentley University. Prior to Mad*Pow, Kim worked as User Experience Researcher at Fidelity Investments and a Mentor at Apple Retail.

Computer as Partner: A Synergistic Approach to Interaction Design

[email protected] | Lisa J Douglas
post authorLisa J Douglas

Lisa J Douglas
Innovative UX and Human Factors leader with a fresh perspective. I use my skills and experience to help organizations translate business strategy and user needs into awesome technology.  PhD in Human Factors Psychology. Strategic and tactical experience managing all phases of research and design for complex socio-technical domains including healthcare, legal, and military to understand user / customer needs, innovate product concepts, and drive design decisions. Experience also includes research and budget program management, and theoretical and experimental design and analysis in applied cognition and memory, and perception. I've successfully developed and managed cross-functional HF/UX teams in B2B and B2C projects. I've worked closely with PM, SMEs, and users, as well as project leads, UX, back- and front-end developers in an agile and systems thinking environment. I have extensive experience in UX research and design. My toolkit comprises all phases of product development including ideation, wireframing, interaction design, prototyping, concept and usability testing, contextual inquiry / interviews, affinity and journey mapping, and survey development.

Creating a Chatbot: A UX Designer’s Firsthand Experience

[email protected] | Scott Milburn
post authorScott Milburn

Scott Milburn

Scott is a UX Designer working in London. He strongly believes in a broad and holistic approach in solving business problems.
"My path towards UX was a long and winding one. After graduating in engineering, I did various jobs in manufacturing and copywriting. It took me a while to find myself in UX, but I've never looked back since."
Scott is passionate about promoting design thinking and helping other professionals get into UX roles.

Designing Data Environments

[email protected] | Nour Diab Yunes
post authorNour Diab Yunes

Nour Diab Yunes
Designer and entrepreneur with 10+ years of experience as a consultant in the design and tech industry, currently based in London. She founded Femmes Designers Ltd, which has grown to 15+ women since its launch in 2022. Femmes Designers is a creative community launched to inspire the next generation of makers while championing the work of artists, designers and scholars interested in how the contemporary arts and design interact with people, science and technology. Formerly, Nour worked as Service and Interaction Designer at Designit, Sapient and Fjord. Beyond project work, she is deeply passionate about the intersection between art, science and technology, where design can contribute not only aesthetically or within its field of practice, but can also contribute to various layers of daily life, such as to the evolution of behaviour practices, whether social or environmental. Instagram @femmesdesigners

The Right Way To Select Technology: A Book Excerpt

[email protected], [email protected] | Jarrod Gingras, Tony Byrne
post authorJarrod Gingras

Jarrod Gingras

Jarrod Gingras is Real Story Group’s Managing Director and an analyst covering Digital Workplace and Marketing technologies.

As a conference speaker and consultant, he regularly advises some of the world’s largest and most complicated enterprises on their enterprise information challenges.

Prior to joining Real Story Group, Jarrod worked as a web developer, information architect and user interface designer at a systems integration firm, where he developed user-focused content management strategies and solutions for clients in a multitude of industries.

Jarrod’s passions include following Boston’s sports teams, relaxing in Costa Rica with his wife Lindsey, and helping enterprises select the right technology for their unique needs.

post authorTony Byrne

Tony Byrne

Tony is founder of the only exclusively "buy-side" technology analyst firm in the world. At Real Story Group we work only for you the technology customer, and that allows us to keep it real.

  Tony has a personal passion for helping large enterprises make sound strategic decisions, based on solid research, that will set them up for long-term success. He believes the best companies of the future will be those that invest the most wisely in employee and customer digital engagement.

What Do You Do When Someone “Steals” Your Amazing Idea

[email protected] | Nir Eyal
post authorNir Eyal

Nir Eyal
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. Nir founded two tech companies since 2003 and today is a past Lecturer in Marketing at the Stanford Graduate School of Business. Nir is also an advisor to several Bay Area start-ups and incubators. Nir’s last company received venture funding from Kleiner Perkins Caufield & Byers and was acquired in 2011. In addition to blogging at NirAndFar.com, Nir is a contributing writer for Forbes, TechCrunch, and Psychology Today. Nir attended The Stanford Graduate School of Business and Emory University.   Nir Eyal is the author of Hooked: How to Build Habit-Forming Products and blogs about the psychology of products at NirAndFar.com. For more insights on using psychology to change behavior, join his newsletter and receive a free workbook.

The F Pattern: Understanding How Users Scan Content

[email protected] | Stephen Moyers
post authorStephen Moyers

Stephen Moyers

Stephen is an online marketer, designer and avid tech-savvy blogger at Los Angeles web design agency - SPINX Digital. He is a creative learner at heart with a strong passion for writing blogs on web design & development, UX, online marketing, entrepreneurship, social media and much more. He is a professional blogger and therefore he likes to read a lot of online and print stuff. He is a design enthusiast too and love every bit of art, music and nature. He enjoys user Interface design and loves to explore more on the subject. In his leisure time, Stephen is either traveling or doing photography of natural surroundings. Being a blogger, he always likes to listen to people to know what’s on their minds. You can follow & subscribe to his company's blog at SPINX Digital Blog.

How to Make Your Portfolio Stand Out

[email protected] | Sam Urban
post authorSam Urban

Sam Urban
JMC Academy is Australia's leading private college offering courses in the Creative Industries with campuses in Sydney, Melbourne and Brisbane. With advanced-design campuses, ongoing technology upgrades, a dedicated team of academics and industry professionals, and a network of international master class lecturers, JMC Academy is committed to ensuring our creative graduates make their own indelible mark on the industry. To keep up to date and gain all the skills you need for any career in Design by studying Digital Design at JMC Academy Our creative courses are structured to reflect the diverse and interrelated networks that underpin this multi-faceted industry. It is crucial that students understand the industry as a whole as well as their prospective place within it. This also impacts on the need to ensure graduates leave with specialist knowledge, advanced skill, strong business acumen, and a global perspective. Courses included Digital Design, Animation, Game Development, Audio Engineering and Sound Production, Entertainment Business Management, Film and TV Production, Songwriting and Contemporary Music Performance.

Tech Companies: If You Create Addicts, You Need to Help Them

[email protected] | Nir Eyal
post authorNir Eyal

Nir Eyal
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. Nir founded two tech companies since 2003 and today is a past Lecturer in Marketing at the Stanford Graduate School of Business. Nir is also an advisor to several Bay Area start-ups and incubators. Nir’s last company received venture funding from Kleiner Perkins Caufield & Byers and was acquired in 2011. In addition to blogging at NirAndFar.com, Nir is a contributing writer for Forbes, TechCrunch, and Psychology Today. Nir attended The Stanford Graduate School of Business and Emory University.   Nir Eyal is the author of Hooked: How to Build Habit-Forming Products and blogs about the psychology of products at NirAndFar.com. For more insights on using psychology to change behavior, join his newsletter and receive a free workbook.

Book Excerpt: Ends.

[email protected] | Joe Macleod
post authorJoe Macleod

Joe Macleod
Joe Macleod has been working on the issue of Closure Experiences for 15 years. Through his work in design, technology and services, he has detected a common pattern of denial at the end of the customer lifecycle. In the last couple of years this interest has led him to establish a research project based on sharing this insight and new approach with people via conferences, articles, teaching, projects and - now - a book. His 20-year professional career has been based across the leading web, telecoms and carrier companies, where he led teams and built a variety of successful products. Most recently as Head of Design at the award-winning digital product studio Ustwo, he built it into a globally recognised team, working with the world’s favourite brands on the most pioneering of products. In 2013 he founded the IncludeDesign campaign; this brought the UK’s leading designers together to champion creative education.

Empathy’s Role in Experience Design

[email protected] | Jen Briselli
post authorJen Briselli

Jen Briselli
Jen is a strategist with a passion for science, education, and empowering people through design. To her, being a designer means being an enabler rather than a problem solver – creating the tools and environments that empower people to solve their own problems, and building agency into the interactions between clients, their customers, and the channels that connect them. At Mad*Pow, she does just that as VP, Experience Strategy & Service Design. Prior to joining Mad*Pow, Jen designed tools that helped customers redefine education at Blackboard, and created intuitive and enriching interactive experiences for clients at Isobar. But even before “design" was included in her title, she spent several years as a physics teacher designing learning experiences, and later studying design strategy and service design at Carnegie Mellon University. When she’s not thinking about design strategy, she’s probably playing ice hockey, baking vegan cookies, or listening to loud music with unintelligible lyrics.  

Eat the Menu

[email protected] | Dan Ward
post authorDan Ward

Dan Ward
Dan Ward is the author of F.I.R.E.: How Fast, Inexpensive, Restrained and Elegant Methods Ignite Innovation (HarperBusiness, 2014) and The Simplicity Cycle: A Field Guide To Making Things Better Without Making Them Worse (HarperBusiness, 2015). Prior to launching Dan Ward Consulting, he served for more than 20 years as an acquisition officer in the US Air Force, where he specialized in leading high-speed, low-cost technology development programs and retired at the rank of Lieutenant Colonel. For more information please visit thedanward.com and follow the author on Facebook and Twitter

Big Data Talks, Toyota Scientist Listens

[email protected] | Steve Tengler
post authorSteve Tengler

Steve Tengler
Steve Tengler is a Senior Director with the Honeywell Connected Vehicle group, where he oversees a global team of engineers, data scientists and designers working on vehicle monitoring solutions such as cybersecurity, prognostics, etc. Steve is a proven expert in the field of the connectivity and user experience with over twenty-five years of experience on some of the country's top automotive teams, such as OnStar, Nissan, Ford and Honeywell.

Minimum Viable Date

[email protected], [email protected] | Joe Caratenuto, John Boykin
post authorJoe Caratenuto

Joe Caratenuto
Joe has been a full time illustrator in a freelance capacity since 2013. He's illustrated for books, magazines, posters, websites, T-shirts, blogs, advertisements, flyers, cartoon maps and also does personal commissions. He's drawn everything from monsters to celebrities to family caricatures to barber chairs...

post authorJohn Boykin

John Boykin
John Boykin answers to user experience designer, information architect, interaction designer, information designer, and UX researcher. He’s been doing all of the above for over 10 years. Clients include Walmart, Macy’s and Bloomingdale’s, Blue Shield, Bank of America, Visa, Symantec, NBC, HP, Janus, Prosper, and Mitsubishi Motors. His site, wayfind.com, will tell you more than you want to know.

Long Term Memory: Touchscreen Interaction

[email protected] | Ryan Hunt
post authorRyan Hunt

Ryan Hunt
I'm a Bay Area based user-centered researcher and designer that has worked on projects that range from cars, places, apps, and services. I've got a degree in Urban Studies from UC Berkeley and I'm finishing my MS in Human Factors in Information Design at Bentley University.

Designing Interface Animations: The Book Excerpt

[email protected] | Val Head
post authorVal Head

Val Head
Val Head is a designer based in lovely Pittsburgh, PA. Her work ranges from projects on the web to interactive installations to print. She is the author of The Pocket Guide to CSS Animations, teaches CSS Animations on Lynda.com, and hosts the All The Right Moves tutorial screencast. You can find her on stage speaking at events like An Event Apart and encouraging others to do the same as the co-host of the Ladies in Tech podcast. She also co-founded the popular Web Design Day conference, and leads workshops around the world on Interface animation for the web.

Book Excerpt: “The User’s Journey”

[email protected] | Donna Lichaw
post authorDonna Lichaw

Donna Lichaw
Donna Lichaw guides startups, non-profits, and global brands in optimizing their digital products and services by providing them with a simplified way to drive user engagement through impactful storytelling. Recognized as a thought leader in storytelling and customer engagement strategies, she has presented as a keynote speaker at design and technology conferences in the US, Canada, and Europe.

Announcing Winners of the 2016 UX Magazine Awards!

[email protected], | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

The Case to Replace Intranets with Bots

[email protected] | Mary Brodie
post authorMary Brodie

Mary Brodie
Mary has been designing and producing user experiences for over 15 years in the Web and mobile spaces. For the past 7 years of freelancing (her company name is Gearmark), she has become highly familiar with Agile methodologies and how UX fits into the process. Her projects range from creating visions to collaborating with her clients to make small, yet valuable, incremental changes that meet business or technology goals.

Automation and Applied AI

[email protected] | Emily Grace Adiseshiah
post authorEmily Grace Adiseshiah

Emily Grace Adiseshiah
Emily is a Marketing Content Editor at Justinmind, where she produces web copy for the blog and interactive learning sections of the website. She’s passionate about writing great content, focusing on the evolution of interactive prototyping and its impact on user experience in the design process. She can’t get enough of blogging, and you can find her on Twitter, Facebook and other social media.

Has Wix Killed Web Design?

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

UX Magazine’s Intersection

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Who is to blame?

[email protected] | Kuba Dospial
post authorKuba Dospial

Kuba Dospial
Kuba is a UX research coordinator and web designer in financial company. Kuba is involved in UX industry for almost 5 years and he's a psychology student at University of Social Sciences and Humanities in Warsaw. He specializes in social and  clinical psychology. His reasearch is focused on the flow of benefits in interpersonal relations. Author of three-level theory of selfishness.

Winning the Primary Election

[email protected] | Jim Dibble
post authorJim Dibble

Jim Dibble
Jim is a Principal Interaction Designer at Cooper, where his work ranges from consumer web applications to mission-critical business software. He is especially interested in the ways in which technology can help people interact and serve as a catalyst for communication and collaboration, rather than acting as a barrier. At Cooper he helps clients master the design process to better understand their users, and he harnesses the power of user research to surface the objectives of the design. Prior to joining Cooper in 2010, Jim worked at several startups focused on creating tools for the design, development, and runtime management of software systems. A graduate of Brown University with a degree in Computer Science, Jim initially worked as a programmer before spending several years in technical training and curriculum development, designing learning experiences for students. A chef at heart, Jim can be found most weekends cooking for friends. 

7 UX Design Trends

[email protected] | Nancy Kapoor
post authorNancy Kapoor

Nancy Kapoor
Nancy Kapoor works as a Blogger & Digital marketing Expert for Designhill.com, the world’s fastest-growing crowdsourcing platform for custom logo design, website designs, banners, social media designs and a host of other graphic designs. Nancy Kapoor from Designhill was recently in news for the successful launch of company's much ambitious one-to-one projects. With profound professional, technical and people management skills, she has spent 7.5 years of extensive experience in SEO, email marketing, affiliate marketing, digital marketing, blogging, and content marketing.

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