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Micah Bowers

Senior Designer | Toptal

Micah Bowers is a senior designer at Toptal. 

    Branding is Dead, CX is King

    • Business UX Leaders, Business Value and ROI, Customer Experience, Design, Design Theory, Empathy, Human factors

    Branding is dead? Hardly. It’s stronger than ever, but that doesn’t change the fact that a crummy interaction completely undermines even the most inspiring brand promise.

    Article by Micah Bowers
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    6 min read
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