As the Vice-President of Machine Learning Experience Design at Capital One my team and I are pioneering ways to make the responsible and ethical use of machine learning effortless for associates while creating a new muscle for designers - using machine learning and AI as a human-centered design tool. Prior to Capital One I was Principle Design Director at Microsoft, serving an amazing team of designers, program managers, engineers, researchers and technologists to help the nation's biggest companies actually visualize and realize a digital transformation that's built on a foundation of the hidden human truths of the world.