Jen Baird

Jen Baird's picture
Senior Manager, Digital & Customer Experience
Accenture

BIO: 

LinkedIn: 
https://www.linkedin.com/in/jen-baird/

ARTICLES BY THIS AUTHOR

How can Federal decision-makers use Conversational AI to improve Customer Experience?
If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?
Jen Baird, Jonathan Alcabes - NO. 1 709