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Jen Baird

Senior Manager, Digital & Customer Experience | Accenture

Jen Baird is manager, customer strategy at Accenture Federal Services. 

If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?

Article by Jen Baird, Jonathan Alcabes
Share:How can Federal decision-makers use Conversational AI to improve Customer Experience?
5 min read
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Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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