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Season 7—Spring 2026  ·  20 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Jonathan Alcabes

Managing Director, Management Consulting
Jonathan Alcabes

Jonathan Alcabes is managing director, lead – AI enhanced interactions at Accenture Federal Services.

Contributions to UXM

1 piece
1
Class of 2020

How can Federal decision-makers use Conversational AI to improve Customer Experience?