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Articles With Authors

BASIC UX — A Framework for Usable Products

[email protected] | Dan Smith
post authorDan Smith

Dan Smith

Dan is very enthusiastic and passionate about UX design and product development. He has a track record of creating elegant software solutions that address complex user problems. Lean UX, Agile, and iterative development processes are his preferred methods of creating solutions. With over 16 years in technology roles ranging from UX Designer to Program Developer to Team Manager to Product Manager, Dan has the ability to draw on his experience to solve problems with a balance between technical constraints and user/business needs.

Product Scope

[email protected] | Tim Leisio
post authorTim Leisio

Tim Leisio
Tim is a generalist who feeds off multidisciplinary connections. With five years of self-made UX skills and knowledge, he spends his time creating product experiences as well as shifting organizations, their structures, and their processes toward environments better suited to creating great products.

Does Copywriting Have a Place In UX?

[email protected], [email protected] | Susanna Arntz, Elizabeth Allebach
post authorSusanna Arntz

Susanna Arntz

Susanna Arntz is a data-driven, content-focused brand strategist and digital marketer specializing in the tech, health, and education verticals. Currently, she spearheads brand strategy at Viddler, Inc., an interactive video-based software company. She is an alumna of the Fox School of Business at Temple University where she earned her BBA from the Institute for Entrepreneurship and Innovation. 

post authorElizabeth Allebach

Elizabeth Allebach

I solve problems, digitally. I have a passion for turning businesses into something special on the web. Which means, I feel happiest behind a computer with Illustrator up, coffee pumping, and folk-pop blaring.  I call myself a Web Designer and Marketer, but my work is so much more than that. I specialize in web design, web marketing, typography, e-commerce design, writing, and front-end code.

I am currently a Digital Communications student concentrating in business technology at Lebanon Valley College located in Annville PA. I am the President of the digital communications club and I am a volunteer graphic designer for many of my school's clubs and activities such as ValleyFest, Colleges Against Cancer, LVC Swing Dance Club, and DigiVal club.

UX Trends to keep in mind for Designing in 2016

[email protected] | Stephen Moyers
post authorStephen Moyers

Stephen Moyers

Stephen is an online marketer, designer and avid tech-savvy blogger at Los Angeles web design agency - SPINX Digital. He is a creative learner at heart with a strong passion for writing blogs on web design & development, UX, online marketing, entrepreneurship, social media and much more. He is a professional blogger and therefore he likes to read a lot of online and print stuff. He is a design enthusiast too and love every bit of art, music and nature. He enjoys user Interface design and loves to explore more on the subject. In his leisure time, Stephen is either traveling or doing photography of natural surroundings. Being a blogger, he always likes to listen to people to know what’s on their minds. You can follow & subscribe to his company's blog at SPINX Digital Blog.

Clicktale Review

[email protected] | Dieter Davis
post authorDieter Davis

Dieter Davis
Dieter Davis is an optimization industry professional with over 10 years of digital experience, working for companies of all sizes, consulting with many different types of digital companies and organizations including areas of retail, travel and financial.  His area of expertise in optimization revolves around using a methodology and multi-tool approach to bring quantifiable gains in combination with useful consumer insights that can be reused throughout an organization.  Aside from Clicktale, he also has worked with Google Analytics, Adobe Analytics, IBM Tealeaf, Monetate, OpinionLab, SiteSpect, CEP, and many more.  For more information about Dieter Davis, please visit his LinkedIn profile: https://.linkedin.com/in/dieterdavis

Persona Speed-Dating

[email protected] | Aaron Cooper
post authorAaron Cooper

Aaron Cooper
Aaron leads, teaches and practices human-centered design to deliver measurable value, drawing on global Design Thinking experience in many domains. He actively listens, builds relationships, and influences to create intelligent, innovative, desirable experiences that drive growth. Outside of work, Aaron enjoys time with his family in small-town Minnesota, hiking, biking, making stained glass and perfecting the art of toasting s'mores.

The Developer’s UX Checklist

[email protected] | Gonçalo Veiga
post authorGonçalo Veiga

Gonçalo Veiga
Gonçalo Veiga created the UX Services practice at OutSystems and lead the services transformation where every enterprise application development project started aiming at great UX, no matter its audience or end-goal. Currently, Gonçalo leads a set a innovation initiatives, like the development of Silk UI - a codeless front-end UI framework buit on top of the OutSystems Platform.

Constraint-Driven Innovation

[email protected] | Dashiel Neimark
post authorDashiel Neimark

Dashiel Neimark
My name is Dash. Well, actually, it's Dashiel - but after gathering a life-long dataset of user feedback from an A/B test via the "introduce myself" task scenario, I've gained the summative insight that, in terms of satisfaction, effectiveness and efficiency (particularly the latter), it was necessary that Dashiel iterated into Dash. Although my friends and family would probably refer to me as a tennis burnout or table tennis enthusiast, in reality I am actually a User Experience Architect. I create usable, enjoyable digital experiences driven by a design thinking process and guided by the needs and desires of internal and external stakeholders. I draw upon my past experience in startups, freelancing, and consulting, as well as the wealth of user experience knowledge I have gained throughout my M.S. in Human-Computer Interaction and M.S. in Information Design & Strategy journeys. From concept to launch, I incorporate full-cycle UX tools & methodologies and am continually excited by future opportunities to play my part in delivering innovative digital solutions.

We’re Just Temporarily Abled

[email protected] | Jennifer Aldrich
post authorJennifer Aldrich

Jennifer Aldrich
Jennifer Aldrich is a UX & Content Strategist at InVision and a UX Blogger at UserExperienceRocks.com. She's also a social media addict, a cartoon doodler, and an amateur photographer. She has had the opportunity to present at the UXPA International Conference, participate as a panelist in the AIGA Women's Leadership initiative, present at the 2013, 2014 & 2015 Web Conferences and has guest lectured at Millersville University. She also serves as a member of the National Program Advisory Committee for Independence University. Jennifer has had the opportunity to contribute to UXMag, Net Magazine, MediaShift, InVision Blog, and A Beautiful Site, among other publications. She is fascinated by the intersection of Psychology and UX, and loves having the opportunity to make the world a slightly better place each day, through design.

Vagueness in Design

[email protected] | David Dell'Agostino
post authorDavid Dell'Agostino

David Dell'Agostino
David Dell’Agostino is a user experience designer and educator in San Francisco. After studying and teaching philosophy through the 90s, David began thinking about other things in 2000 when he joined Primo Angeli as a web developer. He soon migrated to user experience design and has collaborated with numerous agencies, corporations, and start-ups on design and development projects, from enterprise application software to award-winning social marketing campaigns. David’s agency experience includes Carbon Five, Evolution Bureau, MRM//McCann, Mekanism, Meta Design, Razorfish, and Stone Yamashita Partners. He has worked on a variety of brands, including Camelbak, Facebook, Nike, VISA, YouTube, Kingsford, and Walmart. In 2014, David joined Swirl as the agency’s UX design lead, and most recently administered user research of Juniper.net, following a redesign of waltdisney.org, home to The Walt Disney Family Museum. David also teaches design and research for the Bay Area Video Coalition, where he mentors aspiring UX designers. Outside of work, David enjoys life with his family near Golden Gate Park, and for fun, teaches philosophy part-time at City College of San Francisco.

AI Bots and User Research

[email protected] | Cory Lebson
post authorCory Lebson

Cory Lebson
Cory Lebson (@corylebson), author of The UX Careers Handbook (CRC Press, 2016), has been a user experience consultant for over 20 years. He is the Principal and Owner of Lebsontech LLC, a successful user experience consulting firm he established in 1997. Lebsontech is focused on user research and evaluation, user experience strategy, UX training, and mentoring. Cory also speaks frequently on topics related to UX career development, user experience, user research, information architecture, and accessibility.  He has been featured on the radio and in addition to his recent book, has published a number of articles in a variety of professional publications. Cory has an MBA in marketing and technology management, as well as an MA in sociology and a BS in psychology. Cory is a past president of the User Experience Professionals Association (UXPA) International and is also a past president of the UXPA DC Chapter.

Building Better CX through Ethnography

[email protected] | Bronwyn Larsen
post authorBronwyn Larsen

Bronwyn Larsen
Based in Vancouver, B.C., Bronwyn is a researcher for FCV Interactive, the user-focused transformation agency. She received a B.A. in anthropology and geography from McGill University and a M.Sc. in digital anthropology from University College London. Since then, Bronwyn has produced ethnographies in the U.K., Canada, and the U.S. on a variety of subjects including camping and the outdoors, technology use in the family home, and the self-tracking health movement. Her interest in ethnography stems from the freedom it gives the researcher to learn about and interact with others on a deep personal level and the rich knowledge these interactions produce. As a researcher with FCV, Bronwyn captures the stories and experiences of everyday people to create digital products that delight and engage users.

Hearing Voices

[email protected] | Tory Paez
post authorTory Paez

Tory Paez
A believer that we can address the world's greatest problems through business principles, Tory is currently serving in the Peace Corps as a Community Economic Development volunteer. She is utilizing human-centered design techniques to support workforce development and economic infrastructure in Costa Rica. Previously, she worked as a Senior Consultant within Customer Experience for West Monroe Partners for nearly four years. At West Monroe, Tory was specifically focused on Voice of the Customer solutions, harnessing the power of customer insights to enhance digital and UX experiences. Tory is an experienced runner, a novice yogi, and a bit of a bookworm. Her weakness are fries and al pastor tacos.

Why does your Chatbot Suck?

[email protected] | Carylyne Chan
post authorCarylyne Chan

Carylyne Chan
I'm a co-founder of KeyReply, an artificial intelligence-powered chatbot-as-a-service for midmarket and enterprise clients in the hospitality, ecommerce and software space. I work on product, design, marketing, data crunching and front-end (though my job scope sometimes changes day-to-day.) I have built and launched products at companies such as 3M, American Express, AGT International, and strategy + account management at DDB, among others. I'd love to talk to you, so get in touch!

Customer Experience in 2016

[email protected] | Rhys Lloyd
post authorRhys Lloyd

Rhys Lloyd
Rhys is a Co-Founder of FirstyLondon, an online ordering platform and customer analytics tool serving the hospitality industry. 

Rhys' expertise lies in business development, digital marketing, and operations management. Having led successful partnerships with UK based restaurants and bars, he has gained experience overcoming a variety of challenges facing the hospitality industry. Rhys is interested in empowering businesses to improve customer experience through innovation and business & cultural transformation. A foodie at heart, he has spent time abroad as a sous-chef in a French hotel. 

Notes to a Young UX Designer

[email protected] | Luke Finch
post authorLuke Finch

Luke Finch

Luke is a designer who goes by the alias of WeLoveNoise. He approaches design by fusing design & technology to create captivating and thoughtful experiences across multiple forms of communication – digital, analogue and environmental for brands such as Pepsi, Playstation, Google, BBC and AT&T.

WeLoveNoise.com is the creative outlet of his projects, private commissions & design experiments.

Bots and Banking

[email protected] | Mark Hicks
post authorMark Hicks

Mark Hicks
Mark is a Chartered Psychologist and systems thinker. He has worked in complex system, service and digital product design for 25 years across multiple sectors. Now increasingly focused on finance, but interested in many things.

Digital Power Structures: The Whispered Secret of UX

[email protected] | Dashiel Neimark
post authorDashiel Neimark

Dashiel Neimark
My name is Dash. Well, actually, it's Dashiel - but after gathering a life-long dataset of user feedback from an A/B test via the "introduce myself" task scenario, I've gained the summative insight that, in terms of satisfaction, effectiveness and efficiency (particularly the latter), it was necessary that Dashiel iterated into Dash. Although my friends and family would probably refer to me as a tennis burnout or table tennis enthusiast, in reality I am actually a User Experience Architect. I create usable, enjoyable digital experiences driven by a design thinking process and guided by the needs and desires of internal and external stakeholders. I draw upon my past experience in startups, freelancing, and consulting, as well as the wealth of user experience knowledge I have gained throughout my M.S. in Human-Computer Interaction and M.S. in Information Design & Strategy journeys. From concept to launch, I incorporate full-cycle UX tools & methodologies and am continually excited by future opportunities to play my part in delivering innovative digital solutions.

Photography in Ethnographic Sessions, Creating a Photo Guide

[email protected] | David Dominguez
post authorDavid Dominguez

David Dominguez
David is a VP of User Experience in RBS. He has worked in design agencies, start-ups, businesses and corporations since 2007. Helping to evolve their experiences into multi-platform domains. David leads different design initiatives in RBS, guiding the design and implementation processes of UX in an agile environment. He also devotes his efforts to educating the organisation; guiding product managers and developers to think like a designer. Putting users in the center while balancing user and organisational needs.

Is your Form Designed to Fail?

[email protected] | Rashaud Brooks
post authorRashaud Brooks

Rashaud Brooks
Rashaud Brooks, ChannelNet’s UX/UI Director, is responsible for championing the strategy for user experience (UX) design disciplines across all new and existing client programs. Adept at directing the design of web interfaces, he knows how to cater to the needs of all stakeholders: corporate users and brand owners, dealers, retailers and end consumers. Design and color are his passions and he is known for his professionalism and high-level of creativity. He leads the implementation of solutions in collaboration with marketing, sales, and development as well as supervises, mentors and develops UX team members. A valued member of our management team, he also presents design concepts and solutions to current and prospective clients. He has led numerous multichannel solutions for some of the top brands in the world. He ensures user-centric design and website accessibility practices are applied to each project and platform. In addition to his ChannelNet experience, he previously worked for some of the top-tier agencies in the U.S. such as Campbell Ewald, Team Detroit and Enlighten. A graduate of the Art Institute of Atlanta, Brooks is a passionate gamer and devotes his playing time to Madden Football, Magic: the Gathering, and Star Craft. He voluntarily puts gaming on pause to spend time every month teaching teens how to grow personally & spiritually. Brooks resides with his family in Allen Park, MI.

The Mobile Revolution: Reconstructing Familiar Interactions

[email protected] | Mary Brodie
post authorMary Brodie

Mary Brodie
Mary has been designing and producing user experiences for over 15 years in the Web and mobile spaces. For the past 7 years of freelancing (her company name is Gearmark), she has become highly familiar with Agile methodologies and how UX fits into the process. Her projects range from creating visions to collaborating with her clients to make small, yet valuable, incremental changes that meet business or technology goals.

Introducing the User-Centered Design Canvas

[email protected] | Leszek Zawadzki
post authorLeszek Zawadzki

Leszek Zawadzki
Leszek Zawadzki is a founding partner at The Rectangles, UX design agency from Poland. His previous successful business venture was Chop-Chop, an extremely user-friendly web-development agency. Currently, as a user experience designer and consultant, he and his team work mainly with VCs, startups, SaaS, ecommerce and business owners. He also teaches UX design at The University of Wroclaw, where his main area of research and interest is human-centred approach to solving users’ and business’ problems.

Win This Book! Design for Real Life

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

The Future Is Near: 13 Design Predictions for 2017

[email protected] | Chase Buckley
post authorChase Buckley

Chase Buckley
I'm Chase Buckley, a UX Unicorn & Design Evangelist with over a decade of experience working on the bleeding-edge of future-focused innovations. For the past several years I've been heavily involved in the burgeoning Augmented & Virtual Reality scene, architecting the next-generation interfaces and experiences of tomorrow. In my spare time, which I can't say there's much of, I enjoy drinking coffee, tasting fine IPA's, studying up on UX trends, and exploring all that San Francisco has to offer! If you'd like to know more about me, my interests, or my work establishing the design conventions that will ultimately shape the technologies of the future, don't hesitate to add me on LinkedIn or Twitter! 

Two-Minute Interviews

[email protected] | Dmitri Khanine
post authorDmitri Khanine

Dmitri Khanine
Dmitri is a published author and frequent speaker at industry events. He loves to impress business users with six and seven figure savings by finding root causes and focusing project teams on solving the right problems quickly. At times not starting a project can be a wise and the most cost effective decision and Dmitri's User Research will provide hard facts to support the decision either way. Dmitri's 'secret sauce' is his ability to help organizations reduce the scope creep, costs and delivery times with better focused requirements and more efficient UIs.

Why Visual Design Is More Than Meets the Eye

[email protected] | David Rhyne
post authorDavid Rhyne

David Rhyne
I'm David Rhyne. Born, bred, and currently residing in Virginia, I'm a designer specializing in user experience (and, within that, visual design). I'm a boring, everyday guy who's pretty darn passionate about great design. I'm very particular about details and as such tend to be critical of design, including my own. Every once in a while, I create some cool things. When I'm not writing or scurrying around in Sketch or Photoshop, I'm enjoying photography, autocross, my family (29 nieces and nephews and counting), and trying to keep in shape. I like people. Since I like people, I don't like social media, though you can find me on Google+ once in a while. I love my Savior, Jesus Christ.

Embracing the Evolution Toward the Experience of Things

[email protected] | Peter Eckert
post authorPeter Eckert

Peter Eckert
Peter is regarded as one of the UI Design visionaries and best UX design leader by some of the top product companies in the world. As co-founder and chief creative officer of projekt202, Peter has helped many Fortune 500 companies to implement a meaningful UI design process into their organizations. He has directed efforts at projekt202 for SAP, Charles Schwab, PayPal, Sabre Airlines, Motorola, Dell, Microsoft, Agresso, Thomson Financials, Open Text, Buffalo Technologies, LeGrand, Logitech, Tektronix, Deloitte and many more. Peter co-founded projekt202 to build a unique environment that fosters creativity, provides a platform for innovation while delivering world class and award winning design solutions. During his five years at frog design, Peter directed efforts for SAP, i2 Technologies, Microsoft, Motorola, Symantec, Halliburton, Hire.com and many other well-known companies. While studying in Germany, Peter was president of WATCH GMBH, a design firm he founded in Cologne, Germany. His client list included DaimlerChrysler, SMART, ZDF, Spiegel, the Swiss bank SBG, and a number of other prominent companies throughout Europe. A graduate of Köln International School of Design in Cologne, Germany, Peter also studied Design at Arizona State University and he holds a degree in electrical engineering.

The Relationship Between Designers and Developers

[email protected] | Tatyana Khamdamova
post authorTatyana Khamdamova

Tatyana Khamdamova
Tatyana Kahmdamova is the Director of Design at Blue Fountain Media, a full-service digital agency in NYC that specializes in website design and digital marketing. Tatyana is a creative professional with over 10 years of experience in art direction and interactive design at Blue Fountain Media. She approaches  all projects with enthusiasm and a strong desire to create fresh, insightful, and relevant ideas. She has lead the planning and design on some of the most challenging projects, which have gone on to win numerous awards. Also a believer in a balanced lifestyle, Tatyana enjoys spending all of her weekends with family and friends.

The Best Enterprise UX Is the One You Never See

[email protected] | Sean B. Walter
post authorSean B. Walter

Sean B. Walter

Sean B. Walter is the Founder and Chief Design Officer at Cybric. Sean has spent the past 20 years specializing in enterprise and consumer interface design and user experience. During this time, Sean has helped grow eight technology startups from very early stage through multiple rounds of venture funding and multiple successful exits.

Prior to founding Cybric, Sean served as Chief Design Officer at CloudHealth Technologies where he led design and implementation of all consumer products, most notably the award-winning policy driven cloud management software.

Further, Sean was a founder and Chief UI Architect at Actifio, where he drove the UI paradigm that led to Actifio's “Radically Simple” theme and helped grow the company from three to more than 200 employees and over $200 million in venture investment.

Also, Sean held various UI architect positions at Verdasys (now Digital Guardian), Reprise Media, Phase Forward, Ask.com and Mothernature.com.

Sean holds a BSc. In C.I.S. from Bentley College.

Sean lives outside of Boston with his wife and daughter.

The Value Impact of Service Partnerships

[email protected] | Nour Diab Yunes
post authorNour Diab Yunes

Nour Diab Yunes
Designer and entrepreneur with 10+ years of experience as a consultant in the design and tech industry, currently based in London. She founded Femmes Designers Ltd, which has grown to 15+ women since its launch in 2022. Femmes Designers is a creative community launched to inspire the next generation of makers while championing the work of artists, designers and scholars interested in how the contemporary arts and design interact with people, science and technology. Formerly, Nour worked as Service and Interaction Designer at Designit, Sapient and Fjord. Beyond project work, she is deeply passionate about the intersection between art, science and technology, where design can contribute not only aesthetically or within its field of practice, but can also contribute to various layers of daily life, such as to the evolution of behaviour practices, whether social or environmental. Instagram @femmesdesigners

UX Haikus

[email protected] | John Boykin
post authorJohn Boykin

John Boykin
John Boykin answers to user experience designer, information architect, interaction designer, information designer, and UX researcher. He’s been doing all of the above for over 10 years. Clients include Walmart, Macy’s and Bloomingdale’s, Blue Shield, Bank of America, Visa, Symantec, NBC, HP, Janus, Prosper, and Mitsubishi Motors. His site, wayfind.com, will tell you more than you want to know.

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