- Customer Experience
Customer experience is measured by the individual’s experience during all points of contact against the individual’s expectations
Article by Rhys Lloyd
Share:Customer Experience in 2016
Share this link
- May 26, 2016
7 min read
Join the UX Magazine community!
Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.
Hello!
You're officially a member of the UX Magazine Community.
We're excited to have you with us!
Thank you!
To begin viewing member content, please verify your email.