Michelle is a multidisciplinary UX Researcher, with a background in graphic design, academic research, and museum evaluation. Michelle's strong qualitative skills and foundational psychology knowledge drive her human-centered approach to UX and her advocacy work for users and diversity & inclusion. She specializes in exploring ambiguity & problem spaces and translating user needs into actionable findings, driving impact on strategic business directions. You can follow Michelle and her writing on medium.com/@michlinh.