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Michelle Nguyen

UX Researcher | HubSpot

Michelle is a multidisciplinary UX Researcher, with a background in graphic design, academic research, and museum evaluation. Michelle’s strong qualitative skills and foundational psychology knowledge drive her human-centered approach to UX and her advocacy work for users and diversity & inclusion. She specializes in exploring ambiguity & problem spaces and translating user needs into actionable findings, driving impact on strategic business directions. You can follow Michelle and her writing on medium.com/@michlinh. 

6 Ways UX Researchers can be Advocates for Humans

  • Emotion, Empathy, Human factors, Remote Research, Research Methods and Techniques

In order for UX to be truly human-centric, we shouldn’t just interact with humans in the process. We really need to actively be advocates for them.

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