Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Behavioral Science ›› Design like a Therapist

Design like a Therapist

by Jeremy Hamann
3 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

DesignLikeATherapist_Slider

You don’t need to have a masters degree in counseling to be able to design like a therapist. Get people to tell stories and really listen.

Listening, listening and more listening

User feelings lead to user needs

Storytelling is the bridge

post authorJeremy Hamann

Jeremy Hamann

Jeremy Hamann is a mental health counselor turned designer. He lives in Longmont, CO with his wife Jane and basset hound Jed. Jeremy is obsessed with empathy and personality in design. When he isn't reading sci-fi or painting he is chasing tornados and hurricanes accross the country.

Tweet
Share
Post
Share
Email
Print

Related Articles

If we can automate a 787, why not an entire company? Discover how conversational AI and intelligent ecosystems are reshaping the future of work.

Article by Robb Wilson
You Can Automate a 787 — You Can Automate a Company
  • The article explores how automating a plane cockpit led to deeper insights about business automation.
  • It shows how conversational AI and agent-based systems can reduce cognitive load and improve decision-making.
  • It argues that organizations need intelligent ecosystems — not just tools like ChatGPT — to thrive in the age of automation.
Share:You Can Automate a 787 — You Can Automate a Company
8 min read

“Design is dead”? No, you just never understood it. This bold piece calls out lazy hot takes, holds designers accountable, and makes a sharp case for what design really is (and isn’t) in the age of AI.

Article by Nate Schloesser
Design Isn’t Dead. You Sound Dumb
  • The article challenges the claim that “design is dead,” blaming both outsiders and designers for misunderstanding or misrepresenting the field.
  • It argues that AI threatens only superficial design, not true design, and calls for a more mature, collaborative mindset.
Share:Design Isn’t Dead. You Sound Dumb
6 min read

AI that always agrees? Over-alignment might be the hidden danger, reinforcing your misconceptions and draining your mind. Learn why this subtle failure mode is more harmful than you think — and how we can fix it.

Article by Bernard Fitzgerald
Introducing Over-Alignment
  • The article explores over-alignment — a failure mode where AI overly validates users’ assumptions, reinforcing false beliefs.
  • It shows how this feedback loop can cause cognitive fatigue, emotional strain, and professional harm.
  • The piece calls for AI systems to balance empathy with critical feedback to prevent these risks.
Share:Introducing Over-Alignment
4 min read

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and