Emotion

Labelling humans as something as simple as a “user” reduces human beings with complex thoughts, behaviours and actions to single heads interacting with a product.

Several times I noticed some of my peers, from Jr. Level to Sr. Level UX Designers, become unhinged by the fact that things weren’t going how they hoped or expected.

If we want to design things that are easy to understand as well as easy to use, we should have an understanding of how we perceive and organize the world around us.

From storytelling to empathy to understanding human nature, the world of UX shares many traits with the world of theater.

In building a website for conversions there are two major elements we are looking to convey — trust & personalization.

A few methods that work well in the world of collaboration.

Critiquing is about a way to make sure that each person in the room is as smart as the smartest individual in the team.

You don’t need to have a masters degree in counseling to be able to design like a therapist. Get people to tell stories and really listen.

Thoughts on explaining the role, "UX Designer."

UI has to make a huge visual difference between warning, an alert and a success.

Coming from a non-design background and relying heavily on things that are tried & tested, the structure of the design thinking process made me feel at par with my team.

The design process can bring social change.

Breaking down an interaction.

What helped me finally feel more comfortable giving constructive feedback was the realization that everyone needs constructive feedback in order to grow!

Success is now measured by how we ease the human experience of the crisis, making human-centered approaches to problem solving all the more relevant.