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[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected] | Alexander Rauser
post authorAlexander Rauser

Alexander Rauser
Alexander Rauser has over 15 years of experience working in the digital media industry and is now the CEO of his own company, Prototype Interactive, a digital agency specializing in digital solutions for web, mobile, and social media. Alexander began his career in Germany where he studied media engineering specializing in online and offline media. After heading the digital division of an agency in Dubai, Alexander founded his own company which is now considered one of the best in Dubai. Follow Alexander on Twitter @ARauser.

[email protected] | Jim McCool
post authorJim McCool

Jim McCool
Jim McCool is a Senior UX Consultant currently working in Sydney, Australia. He has been involved in UX for more than 15 years, working for major organizations like British Telecom, Vodafone, Symbian, the Australian Broadcasting Corporation and various large financial organizations. Jim has worked as a builder, garbageman, journalist, and social researcher before becoming involved in the world of tech. He is married with three very smart kids and two reasonably dumb dogs. He enjoys the incredible beauty of the Australian landscape, and spends as much time camping in the bush as his busy schedule will allow.

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

[email protected] | Steve Portigal
post authorSteve Portigal

Steve Portigal
Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. In the past 15 years, Steve has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. His work has informed the development of mobile devices, medical information systems, music gear, wine packaging, financial services, corporate intranets, videoconferencing systems, and iPod accessories. Steve writes regularly on topics from interaction design to pop culture and is an avid photographer who has a Museum of Foreign Groceries in his home.

[email protected], [email protected] | Gayna Williams, Tracey Lovejoy
post authorGayna Williams

Gayna Williams
Gayna recruited, trained, and managed many-many UX professionals in her role as UX Director at Microsoft, where she shipped multiple versions of Windows, MSN, web sites and mobile apps. She loved the challenge of leading teams in a dynamic engineering environment where the role of UX was constantly evolving. In 2011 she established Swash Consulting so she could invest her time in a broader range of people-centered design research projects and to support professional UX career development. In 2014 Gayna co-founded an online career summit for UX professionals. Her second business is If She Can I Can which is focused on the advancement of women through career coaching and leadership development as she thinks it’s time there were more women in leadership roles around the world.

post authorTracey Lovejoy

Tracey Lovejoy
Tracey Lovejoy, the founder of Lovejoy Consulting, is a Career and Leadership Coach with 12 years of experience in the technology industry where she worked in engineering and customer experience and 3 years experience as a corporate trainer. As a Senior Manager at Microsoft she was known for her ability to recognize and leverage her individual employees’ strengths and build high performing and high morale teams with sustainable results.

[email protected] | Thomas Wendt
post authorThomas Wendt

Thomas Wendt
Thomas Wendt is a consultant based in New York City, specializing in user research, experience strategy, product strategy, and innovation. Thomas is part theorist and part practitioner, firmly believing that theory and practice need to learn how to play nice if we’re ever going to be truly innovative. He comes from a background in psychology, philosophy, and literary studies—all of which have a strong influence on his design and strategic processes. He strives for a deep understanding of the relationship between people and technology, as this relationship is what shapes product design. He frequently teaches, writes, and speaks, on a variety of topics including intro UX, strategy, context-aware computing, philosophy and design, mobile UX, knowledge work, lean process and theory, and semiotics. His articles have been published in UX Magazine, Semionaut, UX Booth, and the Journal of Information Architecture (forthcoming). Presentations have been delivered both nationally and internationally at conferences such as Interaction 14 (forthcoming), LeanUX NYC, UX Cambridge, MidwestUX, FutureM, and a variety of smaller events in the NYC area. Thomas also teaches classes through General Assembly and independently for clients on topics such as Intro to UX, UX for Strategists, Research Methods, Design Thinking, and Product Ideation Methods. Thomas lives in the NoLita neighborhood of Manhattan in a tiny, modernist-by-default apartment with his lovely wife, Niki. In his spare time, he enjoys seeing how many books he can fit on his shelves and lusting after furniture he can't afford.

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected] | Ken Soliva
post authorKen Soliva

Ken Soliva
Ken Soliva is the Director of Interaction Design at Design Concepts, a full-service product design and strategic innovation consultancy located in Madison, Wis., and San Francisco. He leads digital projects from concept to execution, delivering solutions that aim to delight users, balance the realities of a constantly evolving digital landscape, and advance the strategic initiatives of clients. Ken has over 15 years of experience designing software-based products and services for the web, desktop, mobile, and various embedded systems.

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected] | Siri Mehus
post authorSiri Mehus

Siri Mehus
Siri is a user researcher at Blink UX in Seattle with an academic background in the study of language and social interaction. Around three years ago she considered changing her name, but decided to just go with it.

[email protected] | Jon Kolko
post authorJon Kolko

Jon Kolko
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center for Design. His work focuses on bringing the power of design to social enterprises, with an emphasis on entrepreneurship. He has worked extensively with both startups and Fortune 500 companies, and he's most interested in humanizing educational technology. Jon has previously held positions of Executive Director of Design Strategy at Thinktiv, a venture accelerator in Austin, Texas, and both Principal Designer and Associate Creative Director at frog design, a global innovation firm. He has been a Professor of Interaction and Industrial Design at the Savannah College of Art and Design, where he was instrumental in building both the Interaction and Industrial Design undergraduate and graduate programs. Jon has also held the role of Director for the Interaction Design Association (IxDA), and Editor-in-Chief of interactions magazine, published by the ACM. He is regularly asked to participate in high-profile conferences and judged design events, including the 2013 Cooper-Hewitt National Design Awards. He has taught at the University of Texas at Austin, the Center for Design Studies of Monterrey, in Mexico, and Malmö University, in Sweden. Jon is the author of three books: Thoughts on Interaction Design, published by Morgan Kaufmann, Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis, published by Oxford University Press, and Wicked Problems: Problems Worth Solving, published by Austin Center for Design. His fourth book, Well Designed: How to use Empathy to Create Products People Love will be published by Harvard Business Review Press in November, 2014.

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected] | Emma Lindahl
post authorEmma Lindahl

Emma Lindahl
Emma Lindahl is a UX designer who has worked with VOD services, educational gaming, customer experience, and other fun stuff. She has a PhD in medical sciences, giving her a great understanding of experiment and method design. She loves to use imagination as a tool to facilitate the transformation of user insights into innovative services. From Hyper Island with love.​

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

[email protected] | James Wondrack
post authorJames Wondrack

James Wondrack
James Wondrack is a results-driven, award-winning design leader with 17+ years of experience. He recently joined the team at Effective UI as Lead Experience Architect responsible for facilitating, generating, and executing great user experiences for clients and their end users. Prior to joining EffectiveUI, James helped launched more than 150 websites for financial, consumer, and professional services organizations. Some of his clients included AT&T, Cisco Systems, Simple Finance Technology Group, First Niagara Financial Group, PBS Kids, ESL Federal Credit Union, Empire Brewing Co., The Glenlivet, Kahlúa, and The Macallan Distilleries. He also served as adjunct professor of Advanced Information Design at the Rochester Institute of Technology, and is the co-author of “Photoshop IQ.”

[email protected] | Toni Ferro
post authorToni Ferro

Toni Ferro
Toni Ferro is a PhD candidate in the department of Human Centered Design & Engineering at the University of Washington. She worked at Intel Corporation as a software project manager for 12 years before returning to graduate school. She now studies the use of publicly available online services (PAOSs) to conduct day-to-day work.

[email protected] | Siri Mehus
post authorSiri Mehus

Siri Mehus
Siri is a user researcher at Blink UX in Seattle with an academic background in the study of language and social interaction. Around three years ago she considered changing her name, but decided to just go with it.

[email protected] | Indi Young
post authorIndi Young

Indi Young
For the past 20 years, Indi Young has been pioneering ways to understand customers and employees in order to support them better. Most organizations have developed awareness and expertise at gathering big data–the numbers that track what and how people have done things. These same organizations, however, are inexpert at understanding why. The messy and divergent reasoning and motivations that drive people’s decisions are what Indi helps you tune in. She is expert at gathering the thoughts that lie deeper than simple preferences, opinions, and desires. And she is expert at helping you solidify patterns and sort through the wavelengths to focus on particular channels so you can support people in more powerful ways.

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

[email protected], [email protected] | Nis Frome, Steven Cohn
post authorNis Frome

Nis Frome
Nis works at the intersection of product and content for Alpha, a platform for Fortune 500 product teams to generate user insights on demand. His articles have been published in Forbes, Content Marketing Institute, and The Next Web. Follow him on Twitter or Medium @NisFrome.

post authorSteven Cohn

Steven Cohn
Steven tries hard to be a good father, husband and entrepreneur . He sold his first two companies to LivingSocial and TripAdvisor. Validately is Steven's third company. Validately's mission is to help teams build better products. Validately is a rapid user feedback platform. Validately makes it easy and affordable to test prototypes and live sites on customers or potential customers and learn about Demand or Usability BEFORE you code. Try it for free at Validately.com.

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

[email protected], [email protected] | College for Creative Studies, Lillien Waller
post authorCollege for Creative Studies

College for Creative Studies
College for Creative Studies (CCS) is an art and design college located in Detroit. Their MFA in Integrated Design produces graduates who are able to decode multi-dimensional design problems that require holistic approaches in order to create meaningful and valuable design solutions. The curriculum integrates multiple disciplines to prepare students for professional success—immersing students in both quantitative and qualitative research to explore and better understand the factors contributing to a particular problem and the potential effects of proposed solutions.

post authorLillien Waller

Lillien Waller
This user does not have bio yet.

[email protected] | Elaine Matthias
post authorElaine Matthias

Elaine Matthias
Elaine brings a rare combination of strategic thinking and project management to Rosenfeld Media. She’s succeeded at generating and implementing great ideas in a variety of business settings, translating abstract visions into concrete outcomes, and being knee deep in the design mix. She has a B.A. in Political Science from Indiana University and a M.A. in Art History, Connoisseurship and the Art Market from Christie's Education, New York. In her free time, she likes to explore topics related to art and design. A native of Louisville, Kentucky, she currently resides in Brooklyn.

[email protected] | Saul Gurdus
post authorSaul Gurdus

Saul Gurdus
Saul's passion is driving user-centered innovation to continually improve customer experience. As VP of Insights & Enablement at Citrix, his teams develop and share a deep understanding of Customers' emotions, needs and behaviors as well as their experiences throughout their lifecycle. This deep customer understanding opens the door for identifying opportunities to improve the customer experience. His innovation enablement teams are in a perpetual cycle of experimentation where they blend the best of design thinking, lean startup, agile development, and others into fast-paced, collaborative environments that push teams right to the edge of their comfort zone where he’s found learning happens best. Saul is also responsible for developing and delivering a world-class information experience for Citrix customers. Prior to this, Saul served as VP, Services Programs & Operations where he led the Operations, Programs, Marketing, Design, Product Management, Product Development, and Media production for Citrix's WW Services organization.

post authorLee Dale

Lee Dale
Lee has spent the past 15+ years working with organizations to help them realize the transformative capabilities of digital. From customer experience to service delivery, Lee’s day-to-day at Say Yeah is spent coaching organizations—from public sector to industrial, sports to finance, insurance and more—on how to leverage technology and human-centred design processes in ways that increase market opportunity and engagement while reducing costs and inefficiencies. This is accomplished by guiding teams towards delivering exceptional, accessible, and inclusive experiences across all consumer touchpoints and related services. You can follow Lee on Twitter @leedaleyyz and find more product insights from him on Say Yeah’s Digital Insights blog.

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

[email protected] | Liraz Margalit
post authorLiraz Margalit

Liraz Margalit
Liraz Margalit, PhD, is a Web psychologist at ClickTale, a company that provides website optimization software and consulting. She analyzes online consumer behavior from a psychological perspective. Her analyses incorporate theory and academic research into a conceptual framework that creates insights into online consumer behavior. Liraz writes ongoing blog for Psychology Today named “Behind Online Behavior.” She previously held a post-doctoral internship with the Program of Political Psychology and Decision Making at the Lauder School of Government - IDC (Herzlia), where she is a lecturer.

[email protected] | Nathan Graves
post authorNathan Graves

Nathan Graves
As a User Experience Designer at DSI, Nathan Graves channels more than a decade of experience as a web designer and developer to create intuitive, agile and visually appealing mobile experiences that include enterprise and consumer apps, as well as device-specific solutions. Rather than viewing an app as a stand-alone tool, Nathan creates mobile solutions that not only offer an exemplary user experience, but also help accomplish key business goals.

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

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