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Articles With Authors

Don’t Make it Hard for Users to Provide Feedback #wtfUX

[email protected] | Daniel Brown
post authorDaniel Brown

Daniel Brown
Daniel has spent the past 20 years in software companies both large and small. From web design and development for a “boutique” web design firm to Evangelism for Adobe Systems, to helping budding startup companies get a foothold in the market, he’s worn a variety of “hats". Daniel has spoken at a variety of events worldwide including the Sundance Film Festival, Anderson Ranch Arts Center, Santa Fe Digital Workshops, and the Pacific Imaging Center in Hawaii on the topics of web design, digital imaging, photography, and user experience. Daniel currently serves as the head of the interface and user experience department at a small medical software company in Providence, Rhode Island.

Turning On-Demand Services into Products Users Want

[email protected] | Jared Lewandowski
post authorJared Lewandowski

Jared Lewandowski
Jared Lewandowski began his career in the midwest in the late 90's and now currently resides in the Bay Area. He's worked on many successful medical and financial websites, improved various products, built many successful brands, and has presented on strategy, accessibility, and usability to large and small businesses around the United States. He currently manages a UX team at GoDaddy and runs his own design agency, JL Design Group.

ATM Interfaces, Multiples of 20, and Too Many Buttons #wtfUX

[email protected] | Daniel Brown
post authorDaniel Brown

Daniel Brown
Daniel has spent the past 20 years in software companies both large and small. From web design and development for a “boutique” web design firm to Evangelism for Adobe Systems, to helping budding startup companies get a foothold in the market, he’s worn a variety of “hats". Daniel has spoken at a variety of events worldwide including the Sundance Film Festival, Anderson Ranch Arts Center, Santa Fe Digital Workshops, and the Pacific Imaging Center in Hawaii on the topics of web design, digital imaging, photography, and user experience. Daniel currently serves as the head of the interface and user experience department at a small medical software company in Providence, Rhode Island.

Modals on Mobile: How to use them wisely

[email protected] | Chris Wigley
post authorChris Wigley

Chris Wigley
Chris Wigley has spent 14 years in the information technology and services industry, with experience in software engineering and product support. He works at One North Interactive, a digital marketing agency in Chicago, where he provides logical, sound, and atypical reasoning to complex problems as well as assistance with digital analytics, responsive web design, mobile development and performance optimization.

An Error Number from Apple? #wtfUX

[email protected] | Daniel Brown
post authorDaniel Brown

Daniel Brown
Daniel has spent the past 20 years in software companies both large and small. From web design and development for a “boutique” web design firm to Evangelism for Adobe Systems, to helping budding startup companies get a foothold in the market, he’s worn a variety of “hats". Daniel has spoken at a variety of events worldwide including the Sundance Film Festival, Anderson Ranch Arts Center, Santa Fe Digital Workshops, and the Pacific Imaging Center in Hawaii on the topics of web design, digital imaging, photography, and user experience. Daniel currently serves as the head of the interface and user experience department at a small medical software company in Providence, Rhode Island.

Take Insights in Stride: Using iterative experiments in product development

[email protected], [email protected] | Max Rosenbaum, Steven Cohn
post authorMax Rosenbaum

Max Rosenbaum
This user does not have bio yet.

post authorSteven Cohn

Steven Cohn
Steven tries hard to be a good father, husband and entrepreneur . He sold his first two companies to LivingSocial and TripAdvisor. Validately is Steven's third company. Validately's mission is to help teams build better products. Validately is a rapid user feedback platform. Validately makes it easy and affordable to test prototypes and live sites on customers or potential customers and learn about Demand or Usability BEFORE you code. Try it for free at Validately.com.

15 Ethereal Examples of Ghost Buttons in Action

[email protected] | Zack Rutherford
post authorZack Rutherford

Zack Rutherford
Zack Rutherford is a freelance copywriter, with an invested interest in UX and web design. A combat sports enthusiast and poetic soul, Zack endeavors to create beauty through syntax, sentence structure, and the liberal use of hyperbole. Follow him on Twitter (@zack_rutherford) or visit his website (Zackrex.com) to read all of his innermost thoughts.

Announcing Winners in the 2014 Design for Experience Awards

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Don’t Make Your Members Feel Small #wtfUX

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Hey Bloomberg, I Was Still Watching That #wtfUX

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Poetry in Motion

[email protected] | Adam Ferns
post authorAdam Ferns

Adam Ferns
Adam Ferns has over 15 years experience in digital media. Founder of London multimedia studio Rare Sense, he cut his teeth on e-learning, web and interactive design going on to team up with London startup FXpansion designing award-winning music production software. Since relocating to Melbourne seven years ago, he has worked as art director, digital designer, and UX designer for a colourful array of high-end clients. With a great love of the arts, nature, and emerging technologies Adam is most interested in the intersection of these three fields, and their ability to shape society for the better.

You’re Blocking My View, Subaru! #wtfUX

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

How to Succeed as an Experience Designer in Advertising Agencies

[email protected] | Ellen van den Berg
post authorEllen van den Berg

Ellen van den Berg
Ellen van den Berg heads the UX department of the DDB & Tribal, Amsterdam. She leads a team of user experience designers and creative technologists. Ellen realises digital experiences for real people - working for clients such as adidas, KLM, McDonald’s, Unilever, P&G, Volkswagen and Heineken. Ellen leads diverse projects, varying from digital campaigns and mobile experiences to big platform sites and, on occasion, interactive installations. Before joining DDB & Tribal, Amsterdam, she worked for companies such as Hyves, Mediamatic, and Lava.

UX Tastes Like French Melted Baguette (Among Other Things)

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

9 Ways to Revolutionize Experiences in Financial Services

[email protected] | Alexander Rauser
post authorAlexander Rauser

Alexander Rauser
Alexander Rauser has over 15 years of experience working in the digital media industry and is now the CEO of his own company, Prototype Interactive, a digital agency specializing in digital solutions for web, mobile, and social media. Alexander began his career in Germany where he studied media engineering specializing in online and offline media. After heading the digital division of an agency in Dubai, Alexander founded his own company which is now considered one of the best in Dubai. Follow Alexander on Twitter @ARauser.

Magical Design Thinking with UX Presto

[email protected] | Jim McCool
post authorJim McCool

Jim McCool
Jim McCool is a Senior UX Consultant currently working in Sydney, Australia. He has been involved in UX for more than 15 years, working for major organizations like British Telecom, Vodafone, Symbian, the Australian Broadcasting Corporation and various large financial organizations. Jim has worked as a builder, garbageman, journalist, and social researcher before becoming involved in the world of tech. He is married with three very smart kids and two reasonably dumb dogs. He enjoys the incredible beauty of the Australian landscape, and spends as much time camping in the bush as his busy schedule will allow.

Transforming the Public Sector, One Experience at a Time

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

QuickPanel: Insight at Scale

[email protected] | Steve Portigal
post authorSteve Portigal

Steve Portigal
Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. In the past 15 years, Steve has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. His work has informed the development of mobile devices, medical information systems, music gear, wine packaging, financial services, corporate intranets, videoconferencing systems, and iPod accessories. Steve writes regularly on topics from interaction design to pop culture and is an avid photographer who has a Museum of Foreign Groceries in his home.

4 Techniques of Successful UX Executives

[email protected], [email protected] | Gayna Williams, Tracey Lovejoy
post authorGayna Williams

Gayna Williams
Gayna recruited, trained, and managed many-many UX professionals in her role as UX Director at Microsoft, where she shipped multiple versions of Windows, MSN, web sites and mobile apps. She loved the challenge of leading teams in a dynamic engineering environment where the role of UX was constantly evolving. In 2011 she established Swash Consulting so she could invest her time in a broader range of people-centered design research projects and to support professional UX career development. In 2014 Gayna co-founded an online career summit for UX professionals. Her second business is If She Can I Can which is focused on the advancement of women through career coaching and leadership development as she thinks it’s time there were more women in leadership roles around the world.

post authorTracey Lovejoy

Tracey Lovejoy
Tracey Lovejoy, the founder of Lovejoy Consulting, is a Career and Leadership Coach with 12 years of experience in the technology industry where she worked in engineering and customer experience and 3 years experience as a corporate trainer. As a Senior Manager at Microsoft she was known for her ability to recognize and leverage her individual employees’ strengths and build high performing and high morale teams with sustainable results.

Coming to Terms with Intangible Design

[email protected] | Thomas Wendt
post authorThomas Wendt

Thomas Wendt
Thomas Wendt is a consultant based in New York City, specializing in user research, experience strategy, product strategy, and innovation. Thomas is part theorist and part practitioner, firmly believing that theory and practice need to learn how to play nice if we’re ever going to be truly innovative. He comes from a background in psychology, philosophy, and literary studies—all of which have a strong influence on his design and strategic processes. He strives for a deep understanding of the relationship between people and technology, as this relationship is what shapes product design. He frequently teaches, writes, and speaks, on a variety of topics including intro UX, strategy, context-aware computing, philosophy and design, mobile UX, knowledge work, lean process and theory, and semiotics. His articles have been published in UX Magazine, Semionaut, UX Booth, and the Journal of Information Architecture (forthcoming). Presentations have been delivered both nationally and internationally at conferences such as Interaction 14 (forthcoming), LeanUX NYC, UX Cambridge, MidwestUX, FutureM, and a variety of smaller events in the NYC area. Thomas also teaches classes through General Assembly and independently for clients on topics such as Intro to UX, UX for Strategists, Research Methods, Design Thinking, and Product Ideation Methods. Thomas lives in the NoLita neighborhood of Manhattan in a tiny, modernist-by-default apartment with his lovely wife, Niki. In his spare time, he enjoys seeing how many books he can fit on his shelves and lusting after furniture he can't afford.

A Spark of Inspiration Creates the Foundation for an Innovative Experience

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Design Our Coffee and Win This Book!

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Deconstructing Fidelity

[email protected] | Ken Soliva
post authorKen Soliva

Ken Soliva
Ken Soliva is the Director of Interaction Design at Design Concepts, a full-service product design and strategic innovation consultancy located in Madison, Wis., and San Francisco. He leads digital projects from concept to execution, delivering solutions that aim to delight users, balance the realities of a constantly evolving digital landscape, and advance the strategic initiatives of clients. Ken has over 15 years of experience designing software-based products and services for the web, desktop, mobile, and various embedded systems.

Taste Victory with Design for Experience Private Roast Coffee

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

What I MEANT Was

[email protected] | Siri Mehus
post authorSiri Mehus

Siri Mehus
Siri is a user researcher at Blink UX in Seattle with an academic background in the study of language and social interaction. Around three years ago she considered changing her name, but decided to just go with it.

From Design Thinking to Design Doing

[email protected] | Jon Kolko
post authorJon Kolko

Jon Kolko
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center for Design. His work focuses on bringing the power of design to social enterprises, with an emphasis on entrepreneurship. He has worked extensively with both startups and Fortune 500 companies, and he's most interested in humanizing educational technology. Jon has previously held positions of Executive Director of Design Strategy at Thinktiv, a venture accelerator in Austin, Texas, and both Principal Designer and Associate Creative Director at frog design, a global innovation firm. He has been a Professor of Interaction and Industrial Design at the Savannah College of Art and Design, where he was instrumental in building both the Interaction and Industrial Design undergraduate and graduate programs. Jon has also held the role of Director for the Interaction Design Association (IxDA), and Editor-in-Chief of interactions magazine, published by the ACM. He is regularly asked to participate in high-profile conferences and judged design events, including the 2013 Cooper-Hewitt National Design Awards. He has taught at the University of Texas at Austin, the Center for Design Studies of Monterrey, in Mexico, and Malmö University, in Sweden. Jon is the author of three books: Thoughts on Interaction Design, published by Morgan Kaufmann, Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis, published by Oxford University Press, and Wicked Problems: Problems Worth Solving, published by Austin Center for Design. His fourth book, Well Designed: How to use Empathy to Create Products People Love will be published by Harvard Business Review Press in November, 2014.

Application Deadline Extended in the DfE Awards

[email protected] | UX Magazine Staff
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Let Users Drive Cross-Platform Design

[email protected] | Emma Lindahl
post authorEmma Lindahl

Emma Lindahl
Emma Lindahl is a UX designer who has worked with VOD services, educational gaming, customer experience, and other fun stuff. She has a PhD in medical sciences, giving her a great understanding of experiment and method design. She loves to use imagination as a tool to facilitate the transformation of user insights into innovative services. From Hyper Island with love.​

Building Experiences that Transcend Platforms

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

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