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Home ›› Apple ›› An Error Number from Apple? #wtfUX

An Error Number from Apple? #wtfUX

by Daniel Brown
1 min read
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In a surprising experience design slip, Apple gives users an inscrutable error message.

​For all of Apple’s usability efforts, one department seems to have missed the company-wide memo sent out 30+ years ago. Under no circumstances should a user be presented with a message like this. If the system knows enough to display an error number, it can certainly cross-reference that into a human-consumable message. (FYI: I was attempting to rename a folder that was being copied.)

Apple error message

On top of all that, what could a negative number in an error message possibly imply? Shouldn’t a negative error indicate a good thing?

 

Keep these coming. Send them to us via Twitter or Facebook using the hastag #wtfUX or email them to: [email protected] with “#wtfUX” in the subject line. Include as much context as you can, so we get a full understanding of what the f%*k went wrong. Image of worm in apple courtesy Shutterstock.

post authorDaniel Brown

Daniel Brown
Daniel has spent the past 20 years in software companies both large and small. From web design and development for a “boutique” web design firm to Evangelism for Adobe Systems, to helping budding startup companies get a foothold in the market, he’s worn a variety of “hats". Daniel has spoken at a variety of events worldwide including the Sundance Film Festival, Anderson Ranch Arts Center, Santa Fe Digital Workshops, and the Pacific Imaging Center in Hawaii on the topics of web design, digital imaging, photography, and user experience. Daniel currently serves as the head of the interface and user experience department at a small medical software company in Providence, Rhode Island.

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